Reviews
Caryn
04/24/2024
4 guys came to swap out our upstairs furniture with our downstairs furniture. They did an amazing job and didn’t damage anything, either furniture or our walls. They also put together our 300 lb marble table as well. They were polite and prompt and efficient. I would recommend them in the Reno, NV area.
Response
Caryn,
Thank you for sharing your wonderful experience with us! We're delighted to hear that our team exceeded your expectations during your furniture swap-out. It's fantastic to know that they handled everything with care, from moving your furniture without any damage to assembling your heavy marble table with precision. We truly appreciate your recommendation in the Reno, NV area and we're grateful for the opportunity to serve you. If you ever need assistance in the future, don't hesitate to reach out.
Thank you for sharing your wonderful experience with us! We're delighted to hear that our team exceeded your expectations during your furniture swap-out. It's fantastic to know that they handled everything with care, from moving your furniture without any damage to assembling your heavy marble table with precision. We truly appreciate your recommendation in the Reno, NV area and we're grateful for the opportunity to serve you. If you ever need assistance in the future, don't hesitate to reach out.
Kris
04/23/2024
I can honestly say that I’m very glad that we used this company to move our things. Three men showed up and a fourth joined them shortly afterwards. The young men who showed up were very professional, as well as knowledgeable. They treated us and our items with the utmost respect and we would absolutely hire them again for a move.
Response
Kris,
Thank you so much for taking the time to share your positive experience! We're thrilled to hear that our team provided you with excellent service during your move. Treating our customers and their belongings with respect is always our top priority, and we're glad that our professionalism and knowledge made your moving experience a positive one. We truly appreciate your kind words and would be honored to assist you again in the future should you need our services.
Thank you so much for taking the time to share your positive experience! We're thrilled to hear that our team provided you with excellent service during your move. Treating our customers and their belongings with respect is always our top priority, and we're glad that our professionalism and knowledge made your moving experience a positive one. We truly appreciate your kind words and would be honored to assist you again in the future should you need our services.
Jacquelyn
04/23/2024
I thought that the individual making the reservation was very rude. It was a female, and she did not want to help me at all. She wanted me to go online and did not want me to get a quote. She didn't even verify that I was going to have the service.
Response
Jacquelyn,
I'm sorry to hear about your experience with our reservation process. We strive to provide excellent customer service at all times, and it's disappointing to hear that we fell short of your expectations on this occasion. Please know that we take your feedback seriously and will address the issue with our team to ensure that it doesn't happen again in the future. We appreciate your kind words about our moving team and hope to have the opportunity to serve you better in the future.
I'm sorry to hear about your experience with our reservation process. We strive to provide excellent customer service at all times, and it's disappointing to hear that we fell short of your expectations on this occasion. Please know that we take your feedback seriously and will address the issue with our team to ensure that it doesn't happen again in the future. We appreciate your kind words about our moving team and hope to have the opportunity to serve you better in the future.
Kathryn
04/12/2024
So easy. The team was respectfully and carefully with my whole home. Will use them again as needed.
Response
Kathryn,
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team and that we were able to handle your home with the utmost care and respect. We appreciate your trust in us and look forward to assisting you again in the future whenever you need our services. If there's anything else we can do for you, please don't hesitate to reach out.
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team and that we were able to handle your home with the utmost care and respect. We appreciate your trust in us and look forward to assisting you again in the future whenever you need our services. If there's anything else we can do for you, please don't hesitate to reach out.
Karen
04/05/2024
Great service from Klay and Jason! Plus Roman in the office. I should’ve made sure I had 2 hours of work for them bc it was expensive for what took them an hour however I was happy with the reorganization of my storage unit.
Response
Karen,
Thank you so much for taking the time to leave us a review! We're thrilled to hear that Klay, Jason, and Roman provided you with great service during your reorganization project. We strive to ensure that our customers are satisfied with both the quality of our work and the professionalism of our team members.
We understand your concern about the cost, and we appreciate your feedback. Our goal is always to provide fair pricing for the services we offer. If you have any questions or would like to discuss pricing further, please don't hesitate to reach out to us. We're here to make sure you're completely happy with the results of your storage unit reorganization.
Thank you again for choosing us for your storage needs. We look forward to serving you again in the future!
Thank you so much for taking the time to leave us a review! We're thrilled to hear that Klay, Jason, and Roman provided you with great service during your reorganization project. We strive to ensure that our customers are satisfied with both the quality of our work and the professionalism of our team members.
We understand your concern about the cost, and we appreciate your feedback. Our goal is always to provide fair pricing for the services we offer. If you have any questions or would like to discuss pricing further, please don't hesitate to reach out to us. We're here to make sure you're completely happy with the results of your storage unit reorganization.
Thank you again for choosing us for your storage needs. We look forward to serving you again in the future!
Robert
03/29/2024
The crew worked very hard. We suffered some damage to a door frame while moving in a sleeper sofa. I notified Justin (the crews supervisor) and he hasn’t replied with regard to how the issue will be resolved. That is the only outstanding thing.
Response
Robert,
We sincerely apologize for any inconvenience caused by the damage to your door frame during the moving process. Thank you for bringing this matter to our attention. We take pride in the hard work of our crew and strive to ensure that our customers have a seamless experience.
I have escalated your concern to Justin, our crew supervisor, and we are actively working on resolving the issue. Please rest assured that we take matters like this seriously, and we are committed to finding a satisfactory resolution for you as soon as possible.
We appreciate your patience and understanding in this matter. If you have any further questions or concerns, please feel free to reach out to us directly. Your satisfaction is our top priority, and we are dedicated to making things right for you. Thank you for choosing our services, and we hope to have the opportunity to serve you again in the future.
We sincerely apologize for any inconvenience caused by the damage to your door frame during the moving process. Thank you for bringing this matter to our attention. We take pride in the hard work of our crew and strive to ensure that our customers have a seamless experience.
I have escalated your concern to Justin, our crew supervisor, and we are actively working on resolving the issue. Please rest assured that we take matters like this seriously, and we are committed to finding a satisfactory resolution for you as soon as possible.
We appreciate your patience and understanding in this matter. If you have any further questions or concerns, please feel free to reach out to us directly. Your satisfaction is our top priority, and we are dedicated to making things right for you. Thank you for choosing our services, and we hope to have the opportunity to serve you again in the future.
Rob
03/28/2024
Team was great! Had me moved in rapid time. Great guys!
Response
Rob,
Thank you so much for your kind words! We're thrilled to hear that our team provided you with excellent service and made your moving process smooth and efficient. Our team takes pride in delivering top-notch service while ensuring a quick and stress-free experience for our customers.
We truly appreciate your feedback and will be sure to pass along your compliments to our team members. If you ever need assistance with anything in the future, please don't hesitate to reach out to us. We're here to help!
Thank you for choosing our services, and we wish you all the best in your new space!
Thank you so much for your kind words! We're thrilled to hear that our team provided you with excellent service and made your moving process smooth and efficient. Our team takes pride in delivering top-notch service while ensuring a quick and stress-free experience for our customers.
We truly appreciate your feedback and will be sure to pass along your compliments to our team members. If you ever need assistance with anything in the future, please don't hesitate to reach out to us. We're here to help!
Thank you for choosing our services, and we wish you all the best in your new space!
Johnna
03/19/2024
The guys were professional. They worked quick and did a great job!
Response
Johnna,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our team provided you with professional service and that they worked quickly to ensure a smooth moving process for you. At Two Men and a Truck, we strive to deliver exceptional service to all of our customers, and it's fantastic to know that our efforts paid off for you. If you ever need assistance with another move in the future, please don't hesitate to reach out to us. We'd be more than happy to help again. Thanks again for choosing Two Men and a Truck!
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our team provided you with professional service and that they worked quickly to ensure a smooth moving process for you. At Two Men and a Truck, we strive to deliver exceptional service to all of our customers, and it's fantastic to know that our efforts paid off for you. If you ever need assistance with another move in the future, please don't hesitate to reach out to us. We'd be more than happy to help again. Thanks again for choosing Two Men and a Truck!
Diane
03/12/2024
Your team provided excellent and professional service from beginning to end.
We recommend you highly
We recommend you highly
Response
Diane,
Thank you so much for taking the time to share your positive experience with us. We're thrilled to hear that you found our team's service to be excellent and professional from start to finish. Delivering top-notch service is always our goal, and we're delighted to know that we met your expectations.
Your recommendation means a lot to us, and we truly appreciate your trust and confidence in our team. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. We're here to help.
Once again, thank you for choosing us and for your kind words. We look forward to serving you again in the future.
Thank you so much for taking the time to share your positive experience with us. We're thrilled to hear that you found our team's service to be excellent and professional from start to finish. Delivering top-notch service is always our goal, and we're delighted to know that we met your expectations.
Your recommendation means a lot to us, and we truly appreciate your trust and confidence in our team. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. We're here to help.
Once again, thank you for choosing us and for your kind words. We look forward to serving you again in the future.
Amy
03/11/2024
Flawless and super fast, the move only took an hour and a half start to finish!! Amazing! I still have not received an invoice, though. The driver said I’d receive a call. Thanks!
Response
Amy,
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that your move was flawless and completed in such a timely manner. Our team works hard to ensure smooth and efficient transitions for our customers.
We sincerely apologize for any inconvenience regarding the invoice. We understand the importance of timely documentation and appreciate your patience. Our team is actively working on resolving this matter for you. Rest assured, you will receive the invoice shortly.
Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that your move was flawless and completed in such a timely manner. Our team works hard to ensure smooth and efficient transitions for our customers.
We sincerely apologize for any inconvenience regarding the invoice. We understand the importance of timely documentation and appreciate your patience. Our team is actively working on resolving this matter for you. Rest assured, you will receive the invoice shortly.