Reviews
Lorie
The packers and movers were great. Issues were: (1) I had to drive to Greensboro to do sign the paperwork after they picked up our stuff to move to storage. Either I really didn't have to do that, or that was not made clear to me ahead of time. (2) My movers were shifted to my assignment Monday morning and had no experience with moving into storage. This caused for delays, and our items were not stored until Tuesday morning. That same team was assigned to us Tuesday, so that made for a late start (11:30) moving other items to our house 3 hours away. Would be sure that teams assigned to a "storage" project are clear on procedure.
Response
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<div>While we're happy to know you were satisfied overall, we appreciate the feedback and training opportunity you've provided us!</div>
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<div>While we're happy to know you were satisfied overall, we appreciate the feedback and training opportunity you've provided us!</div>
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Matthew
The whole process was very seamless and good...as far as moving is concerned! The movers themselves were very professional, personal, effective and efficient. Will gladly use your service in the future.
Response
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<div>Thank you for the excellent review, Matthew!</div>
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<div>Thank you for the excellent review, Matthew!</div>
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Jolene
Movers were efficient, professional, and were fun to work with. Made a stressful day much less stressful and actually had me laughing before the move was complete. Great crew!
Response
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<div>Thank you for such kind words, Jolene!</div>
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<div>Thank you for such kind words, Jolene!</div>
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Andrew
They did a great job. They arrived early and finished early.
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<div>We’re happy to hear how satisfied you were with our services, Andrew!</div>
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<div>We’re happy to hear how satisfied you were with our services, Andrew!</div>
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Steven
Excellent service & overall good experiences often goes unnoticed. I was extremely impressed with the moving team. They were personable, caring and worked hard, even as temperatures peaked over 90 degrees and the move was a grueling 10 hours. Thumbs up to Cedrick, Eric & Reggie for an outstanding job! The cost estimating experience was somewhat shaky so if there is any improvement feedback, it would be around that portion of the operation. I believe making customers feel special, especially repeat customers, can be a valuable coaching opportunity. Nonetheless, Joe and his team are an impressive group to work with. My sincere thanks.
Response
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<div>Thank you for the great review of your movers and for the feedback for the office!</div>
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<div>Thank you for the great review of your movers and for the feedback for the office!</div>
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Rebecca
Movers were polite from the start,
Explained everything, checked in with me as needed, and worked quickly. I was very impressed.
Explained everything, checked in with me as needed, and worked quickly. I was very impressed.
Response
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<div>Thank you for the excellent feedback, Rebecca!</div>
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<div>Thank you for the excellent feedback, Rebecca!</div>
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Brenda
Movers were late arriving offering no explanation.
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<div>We apologize for the late arrival. While sometimes a previous job runs longer than anticipated, you should always receive a phone call to let you know! Thank you for the feedback so that we can correct this moving forward!</div>
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<div>We apologize for the late arrival. While sometimes a previous job runs longer than anticipated, you should always receive a phone call to let you know! Thank you for the feedback so that we can correct this moving forward!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Susan
My son moved from CT to NC to attend Wake Forest Univ so we transported two uhaul boxes to his new apartment which could not be unloaded safely without more muscle power. Called Two Men & Truck and they provided two strong men to unload boxes which was a tremendous relief to me (mom). Office staff really listened to my plight and offered options. I would definitely recommend this company to others looking for moving services at a reasonable price point. I appreciated how the two movers worked seamlessly together, making sure not to damage the apartment's walls or any of our belongings. Moving day a huge success thanks to Two Men & a Truck!
Response
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<div>Thank you for the glowing review; we’re happy we were able to make your situation a little easier!</div>
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<div>Thank you for the glowing review; we’re happy we were able to make your situation a little easier!</div>
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Betty
The two guys, Isaiah and Joshua, came out to move and they did a great job. They protected my furniture by wrapping it carefully. The man at the office explained the process and gave me the price and charged exactly as estimated. No hidden fee. Overall I am a satisfied customer.
Response
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<div>We're so happy to hear that Betty!</div>
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<div>We're so happy to hear that Betty!</div>
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Sandra
Great team and great work. Fast, clean and affordable.
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<div>Thank you for the feedback Sandra!</div>
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<div>Thank you for the feedback Sandra!</div>
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