Reviews
Roxanne
The moving team arrived on time and were professional and went out of their way to make sure everything was carefully moved and set into place where we wanted it. I would recommend them if you are looking for a good moving team for a reasonable price.
Response
We appreciate you recommendation Roxanne! Thank you for choosing Two Men and a Truck
Benji
I requested for two movers for an hour of loading a truck. One of the new guy did awesome and was loading everything fine. The second person I believe was the supervisor stalled and seemed like he didn’t want to lift anything besides sell me wraps and talk about other move he has lined up. I had to keep telling the person I have you for only 1 hour, please grab the big load that I can’t get alone
Response
Hi Benji, thank you for sharing your feedback and concerns. We take them seriously and have addressed the issues with our team. I reviewed your move and can confirm that you were only charged for one hour of labor. If you’d like to discuss this further, please don’t hesitate to contact our office.
Michael
Crew was very personable and we enjoyed working with them. Would be very happy to have them again on a future move. Hard working, careful, respectful, in every way. Treated our property with respect and care.
Response
Great! Thank you for choosing Two Men and a Truck
Santiba
I had a smooth and successful experience! Ethan called to confirm and address my concerns. The morning of the move Rodriguez notified me that they were 15 minutes away. Upon arrival, I met the rest of the crew, Bryce and Elijah, ready to go. They quickly yet carefully moved my items. Definitely a great team to work with!
Response
Great! Thank you for choosing Two Men and a Truck.
Pat
This was the 2nd weekend of my relocation move. Mr. Reynolds & Mr. Clark were great (again). They are extremely hard working, efficient, courteous and kind. I can't say enough good things about these guys! Thank you :)
Response
Two of the best! Thank you for choosing Two Men and a Truck!
Nicole
I almost booked with another company, particularly after some email exchanges from Aaron in the office. When I was clarifying the price of the estimate some his replies seemed unnecessarily short and a bit unprofessional (i.e. "We wish you the best of luck." and "We had a sofa hide a bed listed. Is it now a normal sofa?") without even saying "hello" or acknowledging that there may have been a miscommunication with the estimate. This was wildly different from the exchanges I was having with other companies at the time who were thoughtful, generous with their cost explanations, and helpful. I ultimately chose Two Men since the estimates were comparable and I've used your company before, but wanted to flag that communication could have been improved and may be a reason new customers go with another company in the area. The onsite moving team in Winston was excellent, however. They were communicative when running late, kind and attentive, and did a great job loading everything quickly and carefully.
Response
Thank you for your honest and thoughtful feedback. We truly appreciate you taking the time to share your experience with us.
First and foremost, we're so glad to hear that your onsite moving team in Winston provided excellent service. We’ll be sure to pass along your kind words to them, they’ll appreciate the recognition for their hard work and professionalism.
We also want to sincerely apologize for the communication you experienced during the estimate process. That’s not the level of service we strive to provide, and we completely understand how tone and clarity, especially over email can significantly impact your perception of our company. Your feedback is being taken seriously and has been shared with our team so we can reflect, learn, and improve. We’re committed to ensuring all customer interactions are courteous, clear, and helpful, from start to finish.
Thank you again for choosing us, and for giving us the opportunity to assist with your move. We hope to earn your continued trust in the future.
First and foremost, we're so glad to hear that your onsite moving team in Winston provided excellent service. We’ll be sure to pass along your kind words to them, they’ll appreciate the recognition for their hard work and professionalism.
We also want to sincerely apologize for the communication you experienced during the estimate process. That’s not the level of service we strive to provide, and we completely understand how tone and clarity, especially over email can significantly impact your perception of our company. Your feedback is being taken seriously and has been shared with our team so we can reflect, learn, and improve. We’re committed to ensuring all customer interactions are courteous, clear, and helpful, from start to finish.
Thank you again for choosing us, and for giving us the opportunity to assist with your move. We hope to earn your continued trust in the future.
Miyeon
Moving day was smooth and easy thanks to these two gentlemen. Thank you for your good care and manners.
Response
Thank you for choosing Two Men and a Truck!
Michael
Team was great! Starting with Dylan on the phones helping me schedule to the movers. Everyone was polite and treated our possessions well. I will use you for future moves and recommend you to anyone I know that is moving.
Response
We look forward to helping you again! Thank you for choosing Two Men and a Truck!
Charles
The moving team was absolutely amazing! They were professional, efficient, and friendly. We couldn't be happier during the whole moving process with Two Men and a Truck.
Response
Thank you for choosing Two Men and a Truck!
Cheryl
The moving team did a great job. They worked very hard and treated our things like there own. They took care with moving out of the old home and moving into the new one.
Response
Thank you for choosing Two Men and a Truck!
