Reviews
Brandy
Thank you to this wonderful team of guys. They were absolutely amazing. They handled everything with care and out of this world customer service.
abraham
Movers were either dumb or lazy. Chose not to or were unable to follow simple directions. I have to move most of the stuff to where it was supposed to go. They were very nice, but after not doing what they were instructed to do, and covering up damaged items, I feel like they were dishonest.
I called the receptionist, Dylan maybe, he was unconcerned and thin-skinned. Terrible experience.
I called the receptionist, Dylan maybe, he was unconcerned and thin-skinned. Terrible experience.
Response
We're very sorry to hear about your experience, and we truly appreciate you taking the time to share this feedback. What you’ve described is not reflective of the level of service we aim to provide, and we sincerely apologize for the frustration and inconvenience this caused.
We take concerns about damage, miscommunication, and follow-through very seriously. Your comments regarding both the moving team and your interaction with our office staff will be addressed internally. If you’re open to it, we would appreciate the opportunity to learn more and work toward making this right. Please feel free to reach out to our management directly so we can better understand the situation and discuss next steps.
Thank you again for your honesty, it helps us improve.
We take concerns about damage, miscommunication, and follow-through very seriously. Your comments regarding both the moving team and your interaction with our office staff will be addressed internally. If you’re open to it, we would appreciate the opportunity to learn more and work toward making this right. Please feel free to reach out to our management directly so we can better understand the situation and discuss next steps.
Thank you again for your honesty, it helps us improve.
Grace
I’ve used a two men and a truck two times in the last six months. I was not happy the first time, however, when I explained my disappointment and why to the sales Rep, he totally understood and did the right thing by me a second time. I was 100% satisfied with the gentlemen that assisted me with my move. They were respectful, careful, and extremely accommodating. Thank you for keeping your word!
Response
Thank you so much for giving us a second chance and for sharing your experience. We truly value your feedback and are sorry to hear that your first move didn’t meet expectations. That said, we’re glad our team was able to make things right and provide the level of service you deserve during your second move. We’ll be sure to pass your kind words along to the crew, they’ll be happy to know they made a positive impact. Thank you again for your trust and for allowing us to assist with your move!
Hannah
My second time in 2 years using Two Men and a Truck, and my second time having a wonderful experience. The moving team is always fast, efficient, and thorough. We ran into an unprecedented situation where the painters were still wrapping up when we arrived at the new house. The team adapted and still made it work. Everything was moved in efficiently despite the mishap. I will only use this company
Response
Thank you for choosing Two Men and a Truck!
Susan
We were only moving furniture but there was a good amount and some of it very heavy. John and Tenell were our movers for the day. They showed up on time and they were courteous, friendly and very professional. They worked very hard throughout the day, and it was a hot day for sure! My husband and I both agreed that the price that we paid for the move was well worth the service that we received!
Response
Thank you for choosing Two Men and a Truck!
Cathi
Two Men and a Truck did an outstanding job moving us from our home to storage units! Clyde and his team absolutely rise above! Plus, it was the hottest day weather wise so far this year!
Response
Thank you for choosing Two Men and a Truck!
Brandy
The guys were amazingly kind and curious. They took good care of everything and made sure it was covered and packed with care. Would requwst them if I had to move anything. I only recommend your company when I hear anyone is moving. Thank you again so much for a smooth move to my new house.
Response
Thank you for choosing Two Men and a Truck!
William
The move went very well. The moving crew was great to work with. We would highly recommend Two Men and a Truck.
Response
Thank you for choosing Two Men and a Truck!
Sharese
I really loved working with Two Men and a Truck when I was moving apartments. My loaders got the truck loaded and unloaded again in less than two and a half hours, were extremely kind, on time, and professional. None of my items were damaged during the move, they are super careful, and even on the hot and humid day, they didn't complain once. Will definitely be using them again!
Response
Great! Thank you for choosing Two Men and a Truck!
Larry
As a usual situation I don't rate anything as a 5 star. The two man operation that came to my home are definitely a 5 Star recommendation. From the time I answered their knock on my front door, until they left it was all 5 Star.
Response
WOW!! Thank you for much for the review and for choosing Two Men and a Truck!
