Reviews

08/06/2018

Jane

out of 5 stars
The problems have only started. Move was prob 30% more than estimate. Movers took repeated lengthy smoke breaks INSIDE the truck. Many items broken beyond repair or damaged. Boxes they packed were only half full, remainder was AIR not packing material and those boxes were transported upside down or sideways (not surprising that they broke). Movers repeatedly lied to me, took no responsibility. Office staff claims that someone who makes cabinets (?kitchen) can restore my antiques. NO response re them spending maybe 25-30% of the time smoking AND creating a fire hazard in the truck. I’m allergic to smoke and have been ill ever since delivery of my items. Worst experience with a company I have EVER had.
08/03/2018

Ashley

out of 5 stars
The movers were very polite and nice. They were professional, quick, and efficient. The only thing I noticed was that my mattress was dirty from the truck and stone furniture was scraped against the wall. It would have been nice to have the mattress covered.
Response
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<div>We are so pleased our team could help make your moving experience positive and stress-free.</div>
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08/02/2018

Laura

out of 5 stars
I have used 2 men and a truck twice First time was awesome every thing was perfect. Didn’t think it could get better. To my surprise you outdid yourself this time. I’ve never seen two men more energized and fast. I would recommend 2 men and a truck to everyone. Whatever you’re doing it’s working. Thank you again for making moving almost enjoyable.
08/02/2018

Carol

out of 5 stars
The men arrived on time, introduced themselves. Went over their work procedure. Asked questions to make sure what was to be taken. Very polite and worked well together assisting each other. Large pieces were wrapped completely. Worked fast, very professional. Would recommend your co. Thank you for making a stressful situation tolerable.
Response
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<div>We are so pleased our team could help make your moving experience positive and stress-free.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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08/02/2018

Maureen

out of 5 stars
It was expensive but I was in a last minute situation and couldn’t do the work myself because of a recent surgery. The guys did a good job overall.
08/02/2018

Jane

out of 5 stars
Paid by the HOUR for: multiple 30-4O minute smoking breaks (often INSIDE the back of the truck with my stuff, huge liability prob), boxes not fully packed and transported upside down (broke items), expensive furniture broken, broken couch reassembled perched on leg that couldn’t be reattached & didn’t tell me (I could have been seriously hurt - he took few pics so office thinks it’s reparable),antique cast iron table had legs broken off (told me it’s CRYSTAL so not covered- must thinks I’m stupid), estimate was incredibly off, I could go on. How the office responds and whether or not they admit
that many items are not reparable and reimburse me fairly will determine my final opinion. I am disabled, did they think I couldn’t address being treated so poorly?
08/02/2018

Jerry

out of 5 stars
From beginning to end, it was a great experience! Johanna was courteous, prompt, thorough, patient(we haven't moved in 32 years), responsive. The team that moved us was excellent. They covered everything that needed to be moved, were very careful with our belongings, didn't miss a beat, kept moving. When we got to our new home, they were thorough, fast yet careful, and extremely courteous. Very impressed! The price was amazing and well worth every penny. We couldn't have done it without Two Men and a Truck. We have been bragging about the company and the four men since we moved in. Thank you for your service, ethics, and dedication to customers!
Response
<div class="bv-review-response-container">
<div>We are so pleased our team could help make your moving experience positive and stress-free.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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08/02/2018

Deborah

out of 5 stars
Trey & Chris were amazing....it was like having my sons move me...I was very pleased and will certainly refer these young men to friends & clients
Response
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<div>Thank you for taking the time to leave us a review, we truly appreciate it. We will be sure to share your kind words with the team!</div>
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08/02/2018

Nick

out of 5 stars
Charles and Colten (hope I'm spelling that right) were amazing. Very fast, efficient and careful. They made an otherwise stressful experience very enjoyable. All the office staff I spoke with were likewise courteous and helpful.
Response
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<div>Thank you for taking the time to leave us a review, we truly appreciate it. We will be sure to share your kind words with the team!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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08/01/2018

Martin

out of 5 stars
The movers were quick and helpful. Would definitely use Two Men and a Truck again!