Reviews

07/24/2018

Jeff

3 out of 5 stars
I'll be speaking with leadership to discuss my displeasure with some employees' attitudes when able. I'm not pleased with the final ending services and discussions I had with your company and will not be using your services ever again in the future, nor will I be making recommendations to friends, colleagues, and family to utilize your services.

Thanks.
Response
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<div>We&#39;re very sorry to hear you&#39;ve had this experience. With a 98% referral rate, we<br/>can assure you this is not the norm. We encourage you to contact us at 314-963-7766 so we<br/>may address this with you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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07/24/2018

Lindsay

2 out of 5 stars
Things started out very positively, but it was made very clear that they were sent out on this second assignment after they thought they were done for the day. This made it uncomfortable for us, and we could tell that they were already very tired. By the end of the night, their work was sloppy. They broke several fragile items, damaged my bed frame (after not wrapping it), and made a lot of damage to my new home. I filled out an incident report the night of, but have yet to hear from this company to repair the damage. Looking forward to a phone call.
07/24/2018

Merle

3 out of 5 stars
The movers were good, kind and helpful. The problem was no one told me that they could not move boxes with no lids or items not wrapped. In our previous local moves (not 2 men) open boxes were accepted. As a result I had to make other arrangements for about 1/4 of my load. They also would not move several items (Son's toys) made of steel because they were not boxed or protected.
Response
<div class="bv-review-response-container">
<div>We&#39;re very sorry to hear you&#39;ve had this experience. With a 98% referral rate, we<br/>can assure you this is not the norm. We encourage you to contact us at 314-963-7766 so we<br/>may address this with you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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07/23/2018

Elizabeth

4 out of 5 stars
Have been moved 4 times in the last 12 years by this company. I have always been treated respectfully. Almost each time a little damage has occurred and the company has always rectified it to my satisfaction.
07/23/2018

Barbara

5 out of 5 stars
The team was exceptional. The care they took with our furniture by wrapping it before loading and unwrapping after positioning was beyond my expectations!
Response
<div class="bv-review-response-container">
<div>Thank you for selecting us as your moving service! Your message is very kind and I will be sure to pass it on to our team. If there is anything else you need do not hesitate to give us a call. Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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07/23/2018

Kim

5 out of 5 stars
Two Men and a Truck was the only company that kept their word during my move! They arrived when they said they would, worked quickly, and were very friendly. I highly recommend!
Response
<div class="bv-review-response-container">
<div>Thank you for selecting us as your moving service! Your message is very kind and I will be sure to pass it on to our team. If there is anything else you need do not hesitate to give us a call. Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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07/23/2018

Consuelo

5 out of 5 stars
The service all the way around was excellent. The young men who moved me were actually fun, making the move a less painful experiencel.
Response
<div class="bv-review-response-container">
<div>Thank you for selecting us as your moving service! Your message is very kind and I will be sure to pass it on to our team. If there is anything else you need do not hesitate to give us a call. Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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07/23/2018

Laurie

5 out of 5 stars
Ty, Jeremy and Andrew were the crew that came to do the move and they were amazingly strong and totally awesome!! They were very careful with all the belongings and they got the furniture in and around some pretty snug corners and doorways, and they worked as a team to make it happen. It was so hot, and they just kept on keepin’ on to get it done despite the temperature! Lori and Jeremy from the office side were great, too! I also love the text messaging capability with the office during the move! Thanks 4 Men, 1 Woman and a Truck for getting all the furniture out of our house and into our daughter’s new home! Now it’s time to shop for new furniture for our house!!!! :-)
Response
<div class="bv-review-response-container">
<div>Thank you for selecting us as your moving service! Your message is very kind and I will be sure to pass it on to our team. If there is anything else you need do not hesitate to give us a call. Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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07/22/2018

Heidi

5 out of 5 stars
Have had Patricks as the supervisor the past 2 times. He is excellent !
07/22/2018

Burke

5 out of 5 stars
Well, I've been trying to think of a word better than excellent. Super Excellent but then that's two words. Having run a corporation for 20 years here in St Louis. The gentlemen that came to my house to do my moving request showed outstanding skills. Skills an employer would want in their company . That special quality that is hard to find these days. Again "Great Job" !
Response
<div class="bv-review-response-container">
<div>Thank you for selecting us as your moving service! Your message is very kind and I will be sure to pass it on to our team. If there is anything else you need do not hesitate to give us a call. Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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