Reviews
Judith
Packers were rushing and overlooked some things, even though the things to be packed were well organized. Didn’t think — for example, packed the single roll of toilet paper in the bathroom, but didn’t pack the large bathroom scale. Moving people were not pleased when I discovered more things the packers missed.
Response
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<div>Hi Judith, thank you for taking the time to provide your feedback. We apologize to hear you were unhappy with our packers. Our management team spoke with the gentleman who packed you and addressed your concerns. As part of our protocol, we have our customers do a walk-through to make sure all items have been packed. We're sorry to hear things were missed. Please reach out to our office if you would like to discuss this further. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Judith, thank you for taking the time to provide your feedback. We apologize to hear you were unhappy with our packers. Our management team spoke with the gentleman who packed you and addressed your concerns. As part of our protocol, we have our customers do a walk-through to make sure all items have been packed. We're sorry to hear things were missed. Please reach out to our office if you would like to discuss this further. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Kathy
Move team was great - very friendly and tried very hard to protect my things. Did a wonderful job! I would hire them again in a heartbeat
Peter
Only thing that went wrong was the key on rolling toolbox was sheared off.
Danielle
My move day went flawlessly and it was all because my move team was amazing ! They kept me informed even before they arrived, were effective and efficient, truly working as a team to get the job done. I will hire 2 men and a truck for my next move and would recommend them to anyone moving !
David
The moving team was fantastic. They came in and moved a lot of beautiful furniture efficiently and with great care. Chris was a great leader for the team. He explained everything that was going to happen and then he and the team made it happen. We were very impressed with the professional manner of the whole moving team. They made a difficult job fun. We couldn’t be more satisfied. Thanks, Dave.
Tom
Great job by the entire team. Enjoyable and professional.
Fred
The overall move went well. I had not been in the home since December 1 when I moved out and filed for divorce, so my estimate of boxes and items was not exact. They took almost everything even though there ended up being more than they had planned for. They also used some large boxes to take things that had not been boxed. The only problem was a gun safe in the basement that they did not come with proper equipment to move. I am guessing that they did not get the updated information that the safe was not on the first floor and would have to come up stairs. Overall, they did a great job.
Valerie
We hired you to move my mother into a senior living community. The move started out rough because you were late, I had to call to find out what was going on. We finally were notified that there was an issue with an employee & they were picking up wardrobe boxes at another location. The crew showed up an hour & a half late but we were not charged for the time - our clock started once they arrived. The move from that point on was great! The movers were wonderful & worked hard to make sure everything was taken care of correctly & quickly. Once we arrived at the new facility, the movers had quite the haul to get everything in & up to moms new apartment. They did a great job under tough circumstances (long way & very hot). We were very happy with the results & would recommend to others
Jerry
The guys were very friendly and courteous. And did a very good job
Jerry
Jerry
Jean
Too much standing around or time spent looking for and backtracking for tools - still kept clock ticking
Wardrobes were carried sideways with 7 of 9 all clothing was at bottom of box - not hanging
Broke table spent another 30 minutes assessing and still kept clock ticking
Wardrobes were carried sideways with 7 of 9 all clothing was at bottom of box - not hanging
Broke table spent another 30 minutes assessing and still kept clock ticking
