Reviews
Marilia
I changed the quantity of items I would move (added more items) and I didn't receive the new Estimate neither the new summary/email from office staff so the final price was much more expensive than I expected, they should say how much each item could increase the price (more or less).
The movers were very polite and took care of my furniture, but I hated the fact that one of the movers convinced me to get their TV box but he didn't tell me about the price, after I checked the bill and it was $15, EXTREMELY expensive for a TV box (at Lowes it's less than $5), if the movers had told me before I would never get it once I did have mine, they definitely should say the price when offer any extra item.
The movers were very polite and took care of my furniture, but I hated the fact that one of the movers convinced me to get their TV box but he didn't tell me about the price, after I checked the bill and it was $15, EXTREMELY expensive for a TV box (at Lowes it's less than $5), if the movers had told me before I would never get it once I did have mine, they definitely should say the price when offer any extra item.
Response
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<div>Hi Marilia, We're sorry you did not receive the new estimate before your move. It is our policy to pack TV's in protective boxes in order to ensure a safe move. We understand that these boxes are expensive, that is why we offer box rental. Our price should have saved you approximately $10, as the retail price is much higher. We are proud of our movers for being polite and doing a good job for you. Thank you for taking the time to write your review!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Marilia, We're sorry you did not receive the new estimate before your move. It is our policy to pack TV's in protective boxes in order to ensure a safe move. We understand that these boxes are expensive, that is why we offer box rental. Our price should have saved you approximately $10, as the retail price is much higher. We are proud of our movers for being polite and doing a good job for you. Thank you for taking the time to write your review!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Geraldine
They arrived on time. Weandacirc;??re fast and polite.
Response
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<div>Hi Geraldine,<br/>Thank you for the kind review!</div>
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<div>Hi Geraldine,<br/>Thank you for the kind review!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Gregg
Dustin and Andy were our movers,they were top notch, pleasant
Professional and very efficient along with being courteous and extremely careful with all of our items. I would recommend these 2 guys to anyone along with two men and a truck. Quality service is hard to find and your company and those 2 guys far exceeded any of our expectations. Thank you for your help.
Gregg Wheeler
Professional and very efficient along with being courteous and extremely careful with all of our items. I would recommend these 2 guys to anyone along with two men and a truck. Quality service is hard to find and your company and those 2 guys far exceeded any of our expectations. Thank you for your help.
Gregg Wheeler
Response
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<div>Hi Gregg,<br/>Our mission is to exceed each and every customers expectations and we are elated to hear that was the case with your move. Thank you for the kind review and your continued confidence in our services!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Gregg,<br/>Our mission is to exceed each and every customers expectations and we are elated to hear that was the case with your move. Thank you for the kind review and your continued confidence in our services!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Janet
Nightmare from the moment the movers came. The one guy used my sons cologne and sprayed it on himself. Ridiculous. They didnandamp;acirc;€™t wear anything on their feet in the old house nor did I ask them to since we are leaving (but they should have.) They took a ridiculous amount of smoke breaks. They talked and talked about if they had known this or that, they would have brought a different truck. I was VERY clear about what I needed moved and they should have come prepared. They constantly talked about all of the things that they didnandamp;acirc;€™t have room for. At the new house, I asked them to do something about their boots as we just spent $8500 on carpet. I was told booties andamp;acirc;€œare against OSHAandamp;acirc;€ but I can pay for plastic wrap at $20 a roll. Unacceptable. Your job to protect my stuff. Tables have gashes them.
Donna
I was extremely pleased with my move, the workers were to courteous and caring of my items. I would highly recommend them to anyone, and I have.
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<div>Hi Donna,<br/>Thank you for the great review and recommendation!</div>
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<div>Hi Donna,<br/>Thank you for the great review and recommendation!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Rachel
I have never used a moving company before and I couldn't have been happier with my decision to hire Two Men and a Truck. Erica in the office was super helpful explaining everything and our two movers were nice and quick.
Response
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<div>Good morning Rachel,<br/>We are so happy your first experience with a moving company was positive and that you were confident enough in us to allow us to perform the move. Thank you for the great review!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Good morning Rachel,<br/>We are so happy your first experience with a moving company was positive and that you were confident enough in us to allow us to perform the move. Thank you for the great review!</div>
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Dan
Movers did a great job and used much care with our items no surprises no wasted time overall a great experience
Response
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<div>Hi Dan,<br/>We try our best to keep you informed as to what exactly you can expect on moving day. We are so glad to hear everything went well! Thank you for the review!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Dan,<br/>We try our best to keep you informed as to what exactly you can expect on moving day. We are so glad to hear everything went well! Thank you for the review!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Rickey
The guy's were simply beautiful to work with, did not damage anything. real nice.
Response
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<div>Hi Rickey!<br/>Thank you for the awesome review!</div>
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<div>Hi Rickey!<br/>Thank you for the awesome review!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Audrey
You truck and men arrived right on time. Explained how they would protect my floor and carpet during move. Got right to work; finished on time as promised; have used before and will again.
Response
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<div>Hi Audrey!<br/>We are so glad the move went smoothly. Thank you for the great review! We look forward to helping you with any future moving needs.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Audrey!<br/>We are so glad the move went smoothly. Thank you for the great review! We look forward to helping you with any future moving needs.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Joe
Iandacirc;??ve used their services for years with no issues. They have always been very professional. For some unknown reason the last major move I used Whitestar and they were horrible the cost was more than quoted they damaged so many items and even lost our lids to our pots andamp; pans and wouldnandacirc;??t take care of the damages. Iandacirc;??ll never use them again. Again we have never had an issue with Two Men andamp; a Truck and neither will you. Iandacirc;??ll never use anyone else for local moves again.
Response
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<div>Hi Joe,<br/>We understand that moving can be a stressful situation and that many people have had "nightmare" experiences. We do try our best to be as upfront as possible and send out our best foot forward! Of course, the men are trained to reduce the chance of damage but should a damage happen we try to take care of it as soon as possible! Thank you for the great review and for your confidence in our services!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Joe,<br/>We understand that moving can be a stressful situation and that many people have had "nightmare" experiences. We do try our best to be as upfront as possible and send out our best foot forward! Of course, the men are trained to reduce the chance of damage but should a damage happen we try to take care of it as soon as possible! Thank you for the great review and for your confidence in our services!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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