Reviews

02/15/2019

Sulema

5 out of 5 stars
We needed help exchanging a large item to costco and back to our home. I wasn't sure if this was a service you offered so I was happy to see it on the website. I received a call back right away from my online inquiry and we were able to get next day service and a call 45 minutes prior so we cold have someone home. The two guys that came out (Dubon and Vincent) were great! My husband was so appreciative to have the use of your vehicle and manpower to get our items home safely. You will always be our first call and referral to our friends and family.
Response
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<div>We are so happy to hear that you were happy with your movers, Sulema! We are extremely grateful to have two great movers like Xavier and Sean on our team and we are happy they gave you excellent service! Thank you for your recommendation!</div>
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02/13/2019

Cory

5 out of 5 stars
We moved from Grand Rapids Michigan down to Orlando Florida in January. Our movers were Corey K. and Sean H. and they were wonderful! They were efficient, professional, and very good at communicating throughout the whole packing/moving/unloading process. They both deserve A++ ratings. Thank you for helping make this transition & move as easy as possible!
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<div>We are extremely happy to hear that your move down to Florida went so well, Cory! We are also a little jealous... but that&#39;s besides the point! Thank you for your kind words on Corey and Sean. We are so grateful to have these guys on our team making us very proud! We are happy to hear we could make your transition as easy as possible! Enjoy the sun!</div>
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02/08/2019

Emily

5 out of 5 stars
The kindness of the office staff and the movers was such a blessing.
The understanding of my situation... I can't say enough good things
Response
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<div>We are so happy to hear that, Emily! We appreciate your kind words and your business!</div>
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02/07/2019

Janet

5 out of 5 stars
Couldn’t have gone more perfect! They never complained and lifted heavy things! Nice guys will use again!
Response
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<div>That is so great to hear, Janet! We are very grateful to have a wonderful group of guys who deliver hard work day in and day out! We look forward to working with you in the future!</div>
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02/06/2019

Daniel

5 out of 5 stars
Your movers were superb. They were courteous, hardworking, congenial, and careful. I think that they should be paid more. They have a very tough job.
Response
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<div>We are so happy to hear that, Daniel! We are so glad to know your movers were courteous, hardworking, congenial, and careful! We agree, they do have a tough job, and we are VERY lucky to have a team of dedicated movers and drivers!</div>
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02/06/2019

Marci

2 out of 5 stars
The movers took far too long. Our estimated time was 5-7 hours, and they were there for almost 9. None of the moving included boxes. Only larger items, and not many. And our friends had to come help so we could get things moving quicker. We paid over $1,000 for something our friends could have done for free and in less than 3 hours. I’m a real estate agent and will not recommend this company. I’m very disappointed, and sad that we paid so much money for something that we thought would make our move easier, not more stressful.
Response
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<div>We are so sorry to hear this, Marci. With a 96% referral rate, we can assure you this is not the norm for us here at TWO MEN AND A TRUCK. We understand that moving can be stressful and we definitely strive to make the process easier, not harder. If you would like to reach out to us and talk more about your concerns, we would like to hear from you. Our number is 616.245.9200 and we are in the office Monday through Saturday 8-5pm. We definitely don&#39;t want you left feeling disappointed.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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02/06/2019

Laura

4 out of 5 stars
The three man crew worked very diligently despite the freezing cold and snowy weather. Very personable. Estimator stated move would take half a day and it took 10 hours and two trips. We had heavy Amish made quarter sawn furniture that was difficult to move. Our biggest concern was that the furniture could have used more wrap and blankets. We ended up with a few knicks and scratches on the finish of our pieces due to a lack of wrap, blankets and stacking in the truck.
02/06/2019

Barbara

5 out of 5 stars
Excellent experience with movers Tim and Gerald. Also excellent experience with office staff. Thank you.
Response
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<div>We are so happy to hear you were satisfied with your move and your movers, Barbara! We thank you for your business and kind words!!</div>
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02/05/2019

Michelle

5 out of 5 stars
Thank you so much for helping me and my kids move in one of the biggest storms in Michigan’s history! The movers had such a great attitude and did not complain about the cold, weather conditions or the length of time it took them to get the job done! Truly a job well done!! Took the stress off my shoulders so thank you!! I truly appreciate it from a very stressful single mother
Response
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<div>We know moving can be stressful, Michelle! We are happy to know we could ease some of that stress for you during your move! We are so proud of our team for powering through that storm and especially making our customers happy in the process!</div>
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02/05/2019

Roger

5 out of 5 stars
Our movers, Mason and David, were awesome! And we received a follow-up call from the office to make sure everything went the way we wanted. We couldn't be happier!
Response
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<div>We are so glad to hear that you were satisfied with your move, Roger! We are very lucky to have Mason and David on our team and that they were awesome for you!</div>
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