Reviews
Brian
All 3 of the movers were excellent!! Efficient and hard working. All 3 worked well together and we’re completely respectful of our brand new construction home and the rental home we were moving out of. Absolutely no damage to anything. Very personable guys and very accommodating to any moving request. Recommend Micah S, Carter T, and Logan V. Appreciate you making it easy! Thanks!
Response
Thank you for this heartfelt review, Brian! We are thrilled to hear your move team was efficient, hardworking, and accommodating! We will pass along your kind words to Micah, Carter, and Logan. Thank you for choosing your Grand Rapids Movers Who Care!
Josh
Next time tell your customers that they’re paying for your drivers drive time. Beyond ridiculous and would never ever ever ever ever ever recommend anybody to your business
Response
Hi, Josh. Thanks for your feedback. We do state in our pre-move letter that is sent to your email that the hourly rate for our local moves starts when the movers leave our location and stops when they return. This is instead of a fuel charge. If you would like to give us a call to discuss please reach out to 616.245.9200.
Korene
Dorian and Ben were amazing. Divorce situation, they both treated me with respect, asked if I was ok, and even moved small stuff when my husband showed up. They were confident and caring.
Response
Thank you for sharing your recent experience with us, Korene! We may be a little biased, but we think Dorian and Ben are the absolute best! We are so glad to hear they were so accommodating during your move. We understand that moving is stressful! We are happy that Ben and Dorian were able to help. Thank you for choosing your Grand Rapids Movers Who Care®!
Tom
My move team was awesome! Great personalities, very hard workers, took excellent care of our belongings! If we ever move again (I hope not) we will definitely use you guys again!
Great job Nate and I believe Kyle
Great job Nate and I believe Kyle
Response
Thank you for your wonderful comments on your moving team of Nate and Kyle! We will pass along the kind words. Thank you for choosing TWO MEN AND A TRUCK®, Tom!
Melissa
My move was smooth and efficient. The guys were friendly and did great job! Also got call during move to make sure all was well and a follow up call to see how went.
Response
Thank you for sharing your recent experience with us, Melissa! We are thrilled to hear your move team was friendly and did a great job. Thank you for choosing your Grand Rapids Movers Who Care®!
Marry
The two young guys who helped me, Jason M. and Logan P., were hard working and very pleasant and polite.
Response
Thank you for your kind words on Jason and Logan! We are so lucky to have these two hard working guys on our team and we are glad to hear they were pleasant and polite. Thank you for choosing TWO MEN AND A TRUCK® Marry!
Kate
The staff was great until two of the guys had to leave to work on another job and the two remaining got tired and there is a hole in our wall and damage to our poker table and multiple chairs that were not wrapped.
Response
Hi, Kate. We are so sorry to hear that you were not fully satisfied with your experience. With a 96% referral rating, we can assure you this is not the norm for us here at TWO MEN AND A TRUCK®. We have notified our management team and they will be in contact with you. If there is anything else we can help with, please do not hesitate to reach out to us at 616.245.9200. Thanks, Kate.
Boris
Bonnie in the office was just great and explained everything perfectly. No surprises moving people we’re just as great will definitely use this company again
Response
Thank you for your wonderful words on Bonni! We are so lucky to have her on our team and we are thrilled to hear she could help you plan your move. We look forward to working with you again in the future, Boris!
Sandi
We have never had a bad experience with Two Men and a Truck. We used another company a few years ago for a move because they were cheaper and it was a nightmare.
We truly appreciate how hard the movers work and how considerate and polite they always are. Thank you!
We truly appreciate how hard the movers work and how considerate and polite they always are. Thank you!
Response
Thank you for your kind words, Sandi! We strive to be the best at what we do and we love to hear that we continue to provide you with top notch moving. We are glad to hear our movers are always considerate and polite during each one of your moves. Thank you for choosing your Grand Rapids Movers Who Care®!
Tom
The two men worked hard all day (12 hours) and did an excellent job. They went out of their way to make sure the furniture and cartons were placed properly and exactly where we wanted them!
Response
Thanks for sharing your experience with us, Tom! We are thrilled to know your move team went out of their way to make sure your move went as smooth as possible! Thank you for choosing your Grand Rapids Movers Who Care®!
