Reviews

12/18/2017

Melanie

out of 5 stars
Set up of the appointment was super easy. We had a lower quote from another company but i was so impressed with 2mens professionalism and procedures that we didn't switch. The movers were top notch! Friendly, careful, efficient, strong and their great attitudes never waivered when things got tough. My family and I were very impressed.
Response
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<div>Thanks so much for your kind words, Melanie! We appreciate your business and support. It&#39;s great to hear that you had exceptional service and that we could exceed your expectations!</div>
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12/18/2017

Nicole

out of 5 stars
I have Already called into the office. Not thrilled with this place at all to say the least.
Response
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<div>Thanks for your feedback, Nicole! We appreciate your business and thank you for taking the time to address your concerns with us. As we have a 96% referral rate, we can assure you that this is not the norm and that we consistently strive to be the best we can be. Have a wonderful holiday!</div>
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12/16/2017

Jenni

out of 5 stars
Two men and a truck were amazing! When we got to our new house, the old homeowners were supposed to have their stuff in the garage and they left it in the house. The guys spent an extra hour moving everything to the garage. And they did it willingly and with no problem.
They were professional and friendly and did a great job!
My only complaint is that the office underestimated my move based on the list I sent them. Not counting the extra hour for moving stuff to the garage, it took 3 hours more than they had quoted.
But I would recommend this company to anyone!
Response
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<div>Thanks, Jenni! We&#39;re so glad that you had a great experience and great service. We do our best to give accurate estimates, so we apologize for any misunderstanding with that. We appreciate your recommendation and business!</div>
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12/16/2017

Patty

out of 5 stars
I am 65 years old and moved from a horse farm. I really couldn't afford movers but in the end I just couldn't do the big stuff. They came very upbeat, so helpful and did whatever I asked them to do. It was a great experience and they were so great with every everything I asked them to do. I was so very, very happy with them. Great experience. A great company. I'm a hairstylist and I will tell everyone.
Response
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<div>Thanks for your kind words, Patty! We&#39;re so glad that you had great service and that we could be of assistance. Your recommendation is greatly appreciated. Have a great week!</div>
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12/16/2017

Joy

out of 5 stars
Workers friendly and got job done in a detailed and timely manner. Answered any questions we had. Like idea that company will help us with our projects.
Response
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<div>Thanks, Joy! We&#39;re so glad that you had exceptional service and we can&#39;t wait to continue working with you. Have a great week!</div>
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12/13/2017

Terri

out of 5 stars
Although movers were polite and courteous I was disappointed with how pokey they performed overall. I actually ended up moving things myself because of time.
Response
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<div>Thank you for your feedback, Terri! As we consistently strive to be our best, we encourage you to contact our office at 616.245.9200 to discuss your concerns with us. We&#39;d love to hear from you! We are glad to hear that the movers were polite and courteous, too. Thanks, again!</div>
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12/12/2017

Doreen

out of 5 stars
I needed a piano moved. The team that moved the piano for me were very considerate and thoughtful about the instrument and the well-being of my home as well. They were friendly and completed the task in an excellent manner. I'm so glad I selected the company to do this andquot;jobandquot; for me. Thanks!
Response
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<div>Thank you, Doreen! We&#39;re glad to have helped and are so appreciative of your feedback. It&#39;s great to hear that you had exceptional service!</div>
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12/11/2017

Betty

out of 5 stars
I was pleased about the way they did their job job well done
Response
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<div>Thanks, Betty! We&#39;re glad that you&#39;re pleased with our service and that we could provide an excellent experience for you. We appreciate your business and feedback!</div>
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12/11/2017

Carol

out of 5 stars
The only thing i would ask, is if we request that furniture not be wrapped up like precious cargo, that it not be done. I realize you all need to do this to protect, but sometimes people just want to get it moved and over with. Wrapping takes way too much time.
Response
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<div>Thanks for your feedback, Carol! We appreciate you taking the time to share with us. We strive to better ourselves with each move. We do thoroughly pad and wrap everything to ensure the safety and protection of your belongings, but we also strive to be efficient with the time that it takes us to complete the services. Thank you for your business and support!</div>
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12/10/2017

Judy

out of 5 stars
Service was what we expected - both men were friendly and capable.
Response
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<div>That&#39;s great, Judy! Thank you for your business and feedback. We&#39;re glad that we could provide you with exceptional service!</div>
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