Reviews
Pierre
Julian and Ryan were awesome. They were careful, fast and courteous. You have two really, really good people working for you.
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<div>Thanks so much, Pierre! We're glad that we could provide you with exceptional service. Your kind words and business are very appreciated!</div>
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<div>Thanks so much, Pierre! We're glad that we could provide you with exceptional service. Your kind words and business are very appreciated!</div>
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Dave
All 3 of the guys did great. It was a hot day and they worked their butts off. They moved a large safe like it was nothing. Fun to watch
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<div>Thanks for your feedback, Dave! We're glad that we could provide you with great service and get that safe taken care of for you. Your business is very appreciated!</div>
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<div>Thanks for your feedback, Dave! We're glad that we could provide you with great service and get that safe taken care of for you. Your business is very appreciated!</div>
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Marvin
We liked the movers but one item that was big was missing and another item that was to be handled carefully no longer works after being moved. Also 2 items that were big enough to see and should have been picked up were left behind.
Response
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<div>Hi Marvin! We're sorry for any miscommunications with your move. We'd love to discuss these concerns with you if you'd call our office at 616.245.9200! We appreciate your feedback, as we strive to provide the best possible service for our customers!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Marvin! We're sorry for any miscommunications with your move. We'd love to discuss these concerns with you if you'd call our office at 616.245.9200! We appreciate your feedback, as we strive to provide the best possible service for our customers!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Ryan
Unfortunate oversights but very quickly corrected and management was very understanding and receptive. Very professional and gracious response. Speaks volumes as to the character and Integrity of the team
Response
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<div>Thanks Ryan! We're glad that we could resolve any misunderstanding or concerns. We value your feedback and appreciate your business!</div>
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<div>Thanks Ryan! We're glad that we could resolve any misunderstanding or concerns. We value your feedback and appreciate your business!</div>
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Barbara
Your men were very polite and trustworthy. They worked quickly and efficiently and made the whole move very pleasant
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<div>Thank you Barbara! We're appreciative of your feedback and business. It's great to hear that we could make the move pleasant and provide you with great service!</div>
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<div>Thank you Barbara! We're appreciative of your feedback and business. It's great to hear that we could make the move pleasant and provide you with great service!</div>
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Kristen
Donnovan, Xavier and Marcus busted their butts moving our stuff! So grateful for the service, great attitudes and their hardwork. We had some heavy awkward items and they worked hard moving the items.
Response
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<div>Thanks Kristen! We're glad that we could provide you with great service and an excellent experience. Your business and feedback are greatly appreciated!</div>
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<div>Thanks Kristen! We're glad that we could provide you with great service and an excellent experience. Your business and feedback are greatly appreciated!</div>
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Andra
Every step of the process, from calling to schedule our move to the actual move day, TWO MEN South Grand Rapids were exceptional. Our movers, Julian and Ryan made moving day a breeze. They arrived on time, and were extremely friendly and courteous. They were quick and efficient, and worked tirelessly even during an unseasonably warm day. At the end of the move, Julian explained the billing charges, and made sure we were satisfied and had no outstanding questions. Top-notch experience all around.
Response
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<div>Thanks so much, Andra! We're so glad that we could assist you and provide you with exceptional service. Your kind feedback and very appreciated and we look forward to working with you in the future!</div>
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<div>Thanks so much, Andra! We're so glad that we could assist you and provide you with exceptional service. Your kind feedback and very appreciated and we look forward to working with you in the future!</div>
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Mary
The team was on time; they listened to what I wanted/needed done; they worked efficiently.
Response
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<div>Thanks for your feedback, Mary! We're glad that we could provide you with exceptional and efficient service. Your business is greatly appreciated!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thanks for your feedback, Mary! We're glad that we could provide you with exceptional and efficient service. Your business is greatly appreciated!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Kathy
The office team was friendly and very helpful. They explained the services so that I did get the services I needed. The movers were courteous and efficient. Very nice experience.
Response
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<div>That's great to hear, Kathy! We're so glad that you had an excellent experience and appreciate your business. Thank you for your feedback!</div>
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<div>That's great to hear, Kathy! We're so glad that you had an excellent experience and appreciate your business. Thank you for your feedback!</div>
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Amy
Contracted to make ve 3 pianos. While they were able to do this the pianos were heavier than they anticipated and had to get more equipment for the 3 Rd piano and an extra person-4 people ended up being used.
Response
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<div>Thanks for your feedback, Amy! Your business is greatly appreciated and we're glad that we could assist you with the pianos!</div>
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<div>Thanks for your feedback, Amy! Your business is greatly appreciated and we're glad that we could assist you with the pianos!</div>
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