Reviews
Kelly
They did a good job but it was clear that one of the men was pretty inexperienced which contributed to it taking longer than it could have been. They were very nice and worked hard it just took a long time.
Response
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<div>Thanks for your feedback, Kelly! We're strive to exceed our customers' expectations, so we appreciate you taking the time to write to us. We would love for you to call 616.245.9200 to discuss your concerns with our office. We're glad that we could assist with your move!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thanks for your feedback, Kelly! We're strive to exceed our customers' expectations, so we appreciate you taking the time to write to us. We would love for you to call 616.245.9200 to discuss your concerns with our office. We're glad that we could assist with your move!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Barbra
William and Tevon were punctual, efficient and polite. They explained all company rules and procedures, and never complained about all the stairs involved or the extreme heat on moving day.
Response
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<div>We're so glad to hear that we could provide you with exceptional service, Barbra! Thank you for trusting us with your move. We're so happy that you had a great moving experience. Your kind feedback and continued support are very appreciated!</div>
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<div>We're so glad to hear that we could provide you with exceptional service, Barbra! Thank you for trusting us with your move. We're so happy that you had a great moving experience. Your kind feedback and continued support are very appreciated!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Greg
We had 2 trucks and crews move 2 households into a new home. Lots of items to move and the job was done efficiently and as quickly as possible.
The crew members were friendly and professional.
It was a tough job, done well.
Greg
The crew members were friendly and professional.
It was a tough job, done well.
Greg
Response
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<div>Thanks so much, Greg! We're glad that we could provide you with excellent service and a great moving experience. Your feedback and business are very appreciated!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thanks so much, Greg! We're glad that we could provide you with excellent service and a great moving experience. Your feedback and business are very appreciated!</div>
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Bronte
Two men and a truck made out office move very easy and stress-free. We really appreciated that the two men moving our furniture wrapped each piece to make sure they were not damaged during the commute.
Response
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<div>We're so glad to hear that we could make the move stress-free for you, Bronte! Thank you for your kind feedback and business. We're very happy that we could exceed your expectations!</div>
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<div>We're so glad to hear that we could make the move stress-free for you, Bronte! Thank you for your kind feedback and business. We're very happy that we could exceed your expectations!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Michelle
Great experience with Two Men and a Truck. The crew that serviced our appointment was great and focused on customer service. Would highly recommend this crew as have requested this crew for a future move within the next couple of weeks.
Thanks.
Thanks.
Response
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<div>Thanks so much, Michelle! We're excited to work with you again soon. Your kind feedback and continued support are very appreciated!</div>
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<div>Thanks so much, Michelle! We're excited to work with you again soon. Your kind feedback and continued support are very appreciated!</div>
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Russ
Guys worked hard, worked thru lunch. Wrappep my furniture and belongings carefully. Was happy with them and would use again. I have already referred someone to you.&
Response
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<div>Thanks so much, Russ! Your recommendation is very appreciated. We're very glad to hear that we could provide you with great service and exceed your expectations!</div>
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<div>Thanks so much, Russ! Your recommendation is very appreciated. We're very glad to hear that we could provide you with great service and exceed your expectations!</div>
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Detrich
I was extremely satisfied with the service the two gentleman provided. They worked hard and engaged enough to make the move as pleasant as it could be. I will definitely recommend this company to others.
Response
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<div>We're glad that we could make your moving experience a little more pleasant, Detrich! Thank you for your kind feedback and business!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>We're glad that we could make your moving experience a little more pleasant, Detrich! Thank you for your kind feedback and business!</div>
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Kara
The service received was excellent
It was a stressful day and things went very smoothly and the movers were very friendly, helpful and caring
Thank you !!
It was a stressful day and things went very smoothly and the movers were very friendly, helpful and caring
Thank you !!
Response
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<div>Thanks Kara! We're glad that we could provide you with excellent service and a great moving experience. Your kind feedback and business are very appreciated!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thanks Kara! We're glad that we could provide you with excellent service and a great moving experience. Your kind feedback and business are very appreciated!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Max
Although the men were very polite and took good care of our furniture they were very slow and talked too much with each other I feel they were dragging the job out to cost us more than the job should have taken we only had a little over a half of a truck there's no way it should have taken them over 10 hrs for this job. Thank you I don't think we will ever use them again since I feel we had to pay more for the job than it should have cost us
Response
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<div>Thanks for your feedback, Max! We're looking forward to working with you to resolve these concerns. We can assure you that with a 97% referral rate, this isn't the norm. We look forward to talking with you soon. Thank you for your business!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thanks for your feedback, Max! We're looking forward to working with you to resolve these concerns. We can assure you that with a 97% referral rate, this isn't the norm. We look forward to talking with you soon. Thank you for your business!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Tiffany
The team I had of 4 guys were very excellent! They cared for my property, they were very consistent, didn't take break or lunch and we're very serious about the job they were doing and did it in a very timely manner considering the flights of stairs they had to deal with back and forth at both properties... very excellent!
Best team I've had yet.
Best team I've had yet.
Response
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<div>Thanks so much, Tiffany! We're glad that we could provide you with excellent service and a great moving experience. Your kind feedback and business are very appreciated!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thanks so much, Tiffany! We're glad that we could provide you with excellent service and a great moving experience. Your kind feedback and business are very appreciated!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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