Reviews
David and Theresa
Ashley, the woman who scheduled my move, was very helpful in accommodating a change in moving date when our closing was pushed back a week. The crew was on time and did a great job
Response
Ashley is wonderful to work with. We are so happy to know tha tyou were pleased with our service.
Margaret
The four person moving team was great. They worked hard and went out of their way to make sure we were satisfied. They were friendly and worked well together.
Response
Thank you Margaret! We appreciate you choosing TWO MEN AND A TRUCK for your move.
Michael
I really feel like the workers are over stressed. They seemed to be training one worker on the job (not very comforting to me as I watched him moving my expensive furniture). They were talking quite a bit about being behind schedule for their second move of the day. Second move?! That seems like too much for a team that spent over six hours on my move with some challenging pieces and spaces.
Response
Thank you for your feedback Michael. We do hire and train new frontline staff in an in house "mock" house fully equipped with furniture, appliances and exercise equipment that would be found in a customer home. New hires learn to assemble and disassemble furniture, pad and stretchwrap and how to navigate stairways and tight spaces. Communication is a huge part of our training practice. Once a new hire passes all of the training requirements and is cleared to go to a customers home, communication is essential. Tea Leads will communicate to the newer teammate consistently so that his skills continue to develop and strenghten. In regard to a second job, most second jobs are very small in nature, only a few items and we try to have all of our frontline staff headed back to the office no later than 5:30 pm. Again, we do appreciate your feedback and we review every comment to see where we can improve upon our services and training.
Tina
The young men who helped us move were polite and courteous at all times. They never stopped moving and kept busy the entire time. They used the utmost care with all of our belongings. Wonderful!
Response
We do have the best moving crew and they do such a fantastic job of making our customers feel taken care of! All the best to you Tina!
Angelique
Extremely professional staff with prompt delivery service. I would only add that masks should be worn in the presence of customers while in this climate to provide safety assurance.......otherwise, great experience!
Response
Thank you Angelique for your feedback. It is appreciated. We are happy to know that you were pleased with your moving service.
Bernhard
The crew was helpful, hard working and fully up to doing a good job. This includes the office staff as well as the crew that did the move. I would definitely use Two Men and a Truck again.
Response
We are happy to help anytime with your moving needs Bernhard!
Jane
friendly, versatile, reliable, experienced.
reasonable prices.
reasonable prices.
Response
We appreciate the kind words Jane!
John and Shannon
Our team was prompt, friendly and worked very hard. They finished at the lower end of their estimated time so that was great!
Response
Great to hear that our team was so energetic on your move! They love what they do and we love when it shows!
Sarah
I thought this crew was wonderful. They where efficient, hardworking, and professional. They did their best to get all my furniture where I needed it, even in tight spots. I have been moved professionally 5 times now, and this is one of the best crews I have ever worked with. Moving is very personal, and this crew made me feel comfortable and took good care of my things. Well done!
Response
We love hearing about how wonderfully our team is living out our core values on every move! Thank you for sharing your experience with us Sarah!
Laura
The guys were super efficient and friendly! They made everything incredibly easy!
Response
Great to hear that Laura! Thank you for your feedback on your recent move with us!
