Reviews

Since our furniture was moved to a storage facility, your movers didn’t use moving pads. They said they would use them during transport, but they didn’t. I provided a large supply of blankets, sleeping bags, etc to use as pads, but they didn’t use any of them. They didn’t even wrap the headboard & footboard of my bed with plastic as they did everything else, although I specifically asked them to use the blankets I provided. As a result, the headboard was chipped in transit. But, the biggest issue is that one or more of the movers stole valuable items from us! A police report was filed & I notified Clay immediately. Although I was told that they would cooperate with the police & interview the movers, I haven’t been given an update or told how your insurance will cover those items.

Too much for 2 men, took over 12 hours. 2 men worked hard, should have had more men. Broke large platter, crushed a tub with framed pics, gouges in night stand and end table. Forgot bookshelves and had to have crew return to get them. I did tip the 2 who finished then found out later that one had hinted at thinking that more should be offered. He was not the one who had been here the whole 12 hours. Overall, the move was made adequately, not the fault of the kids who were working hard. They called for help and didn’t get it at the outset.

Gouged door and railing. Took legs off of couch (6) and lost two of them. Neglected to tell me and now my couch bows in the middle and I will have to replace the couch. Not the experience I had last time I used your company. Very disappointed and upset I need to replace a piece of furniture.

There are 2 broken glass lamp shades on old lamps? we took out insurance with you and a report was filled out how do I get them replaced?
PLEASE LET ME KNOW ASAP.

I would be very happy to work with this team again and would recommend them to anyone

I was pleased with crew showing up on time and ready to load the truck. They were careful with the loading of my furniture. They did have some problems with getting my sofa into the residence without some damage on the staircase post it could not been avoided. I would recommend the company and crew for moving.

They were very good. One site problems my couch got a wrinkle and tear. But they are going to fix this .

Kay from the office team was very informative, professional, and courteous. She knew how stressed I was about relocating to a new area and was very kind and supportive. Darius & James from the Moving Team were great! They were friendly, punctual, and kept me informed throughout the entire moving process. After explaining to the guys that this would be my first time in the Chicago area, they gave me words of encouragement and provided helpful tips while exploring the city. I appreciated their work ethic, friendly demeanor, cooperation, and performance. Although my office desk was damaged during the moving process, the guys provided good customer service and informed me to contact the office team for guidance regarding my inquiry.

The movers were very professional and showed care and concern over my personal items, both loading and unloading. When unloading, they asked where I wanted items placed. Overall I was very happy with the move. Thank you! (There was one picture broken (glass) and one lamp broken in the transport, however.)

My movers were wonderful! They were eager to help and even took a few boxes that were originally not a part of their moving responsibilities. My movers were very social and kind! There was some damage to a piece of furniture, and they were very transparent about the damage and made sure it would be fixed, even though I did not select the insurance coverage. I was very satisfied and would recommend Two Men and a Truck!

The movers were very personable and had a great attitude. Unfortunately two items were damaged during the move but I greatly appreciated the movers pointing out the damage without my having to discover it later. I would definitely refer Two Men And A Truck to others.