Reviews
Paul
I am very impressed with Deshaun and Q. They were professional, hard working, polite, and respectful. I felt happy to have them in my home. They are truly good people.
Response
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<div>Paul, thank you so much for your kind review! Deshawn and Q are two of our most valued employees and we will be sure to pass along your compliments! Please continue to spread the good word about our company to those you know, and feel free to reach out should you need our services again in the future!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Paul, thank you so much for your kind review! Deshawn and Q are two of our most valued employees and we will be sure to pass along your compliments! Please continue to spread the good word about our company to those you know, and feel free to reach out should you need our services again in the future!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Nicole
Our morning got off to a late start due to an unexpected meeting at two men and a truck. It was a bit frustrating, however, the crew that arrived more than made up for it. They were fast and efficient, all of my items arrived safely, their supervisor called twice to ensure I was being taken care of and apologize again for the unforeseen late start. If that wasn't impressive enough, the big boss came to my new home during the move to ensure I was satisfied and check on his crew. They also came in below quote. Overall, customer service and job was excellent.
Response
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<div>Nicole, we would like to sincerely apologize for the trouble that occurred at the start of your move, but we are so happy to hear that everything else went smoothly! We hope you won't hesitate to call us if you are in the market to move in the future, and will recommend our services to those you know!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Nicole, we would like to sincerely apologize for the trouble that occurred at the start of your move, but we are so happy to hear that everything else went smoothly! We hope you won't hesitate to call us if you are in the market to move in the future, and will recommend our services to those you know!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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joseph
Only problem was that we asked the crew to breakdown all boxes when finished putting items in our dumpster. They did not break down the boxes adding to a lot of wasted space and therefore the dumpster filled up too quickly.
Response
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<div>Hi Joseph,<br/><br/>Thank you for choosing two men and a truck we greatly appreciate your business. I do apologize that our crew did not break down the boxes we will have a conversation with our team. And we will use this information to train our team to become better. I hope you have a great weekend!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Joseph,<br/><br/>Thank you for choosing two men and a truck we greatly appreciate your business. I do apologize that our crew did not break down the boxes we will have a conversation with our team. And we will use this information to train our team to become better. I hope you have a great weekend!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Pamela
Everything was moved efficiently and the movers were great
Response
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<div>Hi Pamela,<br/><br/>Thank you for the kind words we greatly appreciate your business! Please spread the good word and keep us in mind for future moves! Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Pamela,<br/><br/>Thank you for the kind words we greatly appreciate your business! Please spread the good word and keep us in mind for future moves! Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Jennifer
The movers were very friendly and good. My only critiques are that once they realized they would be done sooner than expected, they seemed to slow down on doing things. So, it ended up taking about the same amount of time as quoted. Also, the guys were having a little too much fun with having snowball fights rather than hustling to get items unloaded. There was also about a half hour where one of the guys was taken to help with another job. I don't believe we were credited for that time.
Response
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<div>Hi Jennifer,<br/><br/>Thank you for choosing two men and a truck we greatly appreciate your business! We do strive for excellence, and we will most certainly look into all of the matters in your email. This is not our practice and we will have a conversation with our team. We will be in touch I hope you have a wonderful day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Jennifer,<br/><br/>Thank you for choosing two men and a truck we greatly appreciate your business! We do strive for excellence, and we will most certainly look into all of the matters in your email. This is not our practice and we will have a conversation with our team. We will be in touch I hope you have a wonderful day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Tommy
The movers were great guys, Iandacirc;??ll definitely be calling again on the next move!!! Thanks again.
Response
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<div>Tommy, I'm so glad your move went well. Please pass the word along and thanks so much for choosing Two Men and a Truck</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Tommy, I'm so glad your move went well. Please pass the word along and thanks so much for choosing Two Men and a Truck</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Kimberly
I am 100% happy with the experience, that I just recently had with your company. If I ever have to move again, I will call upon your company services. Thank you all so very much.
Response
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<div>Kimberly, That's great! Will definitely be here when you need us, and for your friends and family too! Thanks for being a valued customer and using Two Men and a Truck</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Kimberly, That's great! Will definitely be here when you need us, and for your friends and family too! Thanks for being a valued customer and using Two Men and a Truck</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Elizabeth
The guys were fantastic. I was sick during the move, and they even checked on me every once and a while to make sure I was doing okay. Overall they were delightful and I will definitely recommend Two Men and a Truck. In fact, I already have!
Response
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<div>Elizabeth,<br/>I sure hope you are feeling better! Thank you for the kind words and recommending us and for being such a valued customer. Thanks for choosing Two Men and a Truck!!!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Elizabeth,<br/>I sure hope you are feeling better! Thank you for the kind words and recommending us and for being such a valued customer. Thanks for choosing Two Men and a Truck!!!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Pamela
They did not work as a team. Kept playing around, locking other worker out of the building. Waited for younger worker to do most of the work. Stepped on my laptop and popped out the screen. List a wheel for my chair that we found later in the snow where the truck was loading my stuff. Told office that the wheel was not on the chair when they picked it up. Forgot my glass table tops. Said I wasn't their to sign papers and I was, that's why I witnessed their behaviour. They LIED!
Maggie
It took FIVE HOURS for the entire team of workers to load the following items and drive them two blocks down the street: 4 desks, 1 lateral file (4'), 2 credenzas, one table, 4 desk chairs, 6 side chairs, 1 wall unit and 35 boxes (bankers boxes). We did not know that we would have to stay at the old place to make sure they kept working. We returned twice and they were standing around. They damaged property with the move also. Very dissatisfied. When I called the office no one could locate the movers. Very dissastisfied. This should have been a 3 hour move and they tried to charge 8 hours. They finally dropped it down to 6.5 which is ridiculous. They lied to us at the time they quoted the move, also.
