Reviews

04/16/2018

Raymond

out of 5 stars
They were curtious and professional. Got everything done well under the estimated time.
Response
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<div>Raymond, We are so glad your move went so well. Thank you so much for choosing Two Men and a Truck! You are a much valued customer and appreciate your business!</div>
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04/15/2018

Joe

out of 5 stars
Office staff helpful and easy to work with. They followed up with calls and info. Movers were on time and professional. All we're movers!!!
Response
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<div>Joe, We are so happy your move went so well. You are a much valued customer and we appreciate your business. Thanks for choosing Two Men and a Truck!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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04/14/2018

Jim

out of 5 stars
We were overall pleased with Two Men and a Truck. The movers were professional, courteous and showed care for our belongings. We would have no problem with using them again or recommending them. That said, we did have some minor issues with damage. An antique barrister's bookcase suffered broken glass on one of the pieces. Two Men and a Truck agreed to reimburse for repairs when we have it repaired. Our clothes dryer no longer heats and we are in process of repairing. It looks like there was minor cosmetic damage on both the washer and dryer. I have yet to talk to our agent about the dryer but will once we receive a bill. I feel confident that Two Men and Truck will make things right. We were also pleased that what we paid for the move was approximately 20% below the estimate!
04/14/2018

Sarah

out of 5 stars
My experience with Two Men and A Truck was great. It was a quick and flawless move. I appreciate it.
Response
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<div>Sarah, Thank you for your kind words. We are go glad your move went so well. Please let all your friends and family know of your great experience!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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04/13/2018

Peggy

out of 5 stars
The moving crew was fantastic! Had some communication issues with the office staff - It appeared the office staffer was a trainee (not native speaker?) and required to go thru an entire house checklist despite our move of only two pieces. Price was a bit high - we used only two hours of the three hour minimum Friday weekend rate. But what is important is that Grandma's furniture made it here in excellent condition. I'm happy.
Response
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<div>Peggy, Very sorry for the communication issues during the estimate process. We will be sure to let our corporate office know of the issue. We are glad that your grandmother&#39;s items were delivered in excellent condition. Please give us a call for any upcoming moving needs. Thanks for choosing Two Men and a Truck.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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04/10/2018

Lisa

out of 5 stars
In a world where customer service and professionalism are hard to come by, I can confidently say that, Two Men and Truck, is an excellent choice.

From the moment that the team arrived, you could tell that they loved their jobs. It was clear that the team believed in the company philosophy and embodied the core values and high ethical standards. The process was like a well-choreographed dance. Everyone knew their part and it was seamless.

I would like to mention that DeShawn Clark, Cory Yakim, Matt Moreno, Matt Wieczorek and Melissa Michael were simply outstanding. They took the stress out of an already stressful situation.

I do not anticipate that we will ever move again, but if we do, we will defiantly use Two Men and a Truck.
Response
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<div>Lisa, You are a much valued customer and we sincerely appreciate your kind words. Our core values are instilled in all of our employees and we are all taught to treat each and every customer as we would treat our grandmother, hence, we call it the &quot;Grandma Rule&quot;. Please share your experience with all of your family and friends. Thank you so much for choosing Two Men and a Truck for your moving needs.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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04/09/2018

Alicia

out of 5 stars
I was impressed with how hard the men worked and how courteous they were.
Response
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<div>Alicia, Thank you for the kind words. Please let your friends and family know about your experience with Two Men and a Truck!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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04/07/2018

Samantha

out of 5 stars
I had heard many great things about two men and a truck nationally and locally. However the service that was provided on the day of my move was VERY disappointing. The day I moved it was raining, and the movers were not going to wrap my furniture before taking it outside/into the truck. This not only included my furniture but also my bed. While moving my bed from the truck into my new place the movers stood outside for 5 minutes while it was raining with my mattress completely unprotected. They didn't come prepared with any sort of tools to disassemble furniture, but instead had to call and wait for tools to be delivered and when I found a screwdriver for them to use, they had me disassemble my furniture. My suggestion is to proceed with caution when hiring the SB Two Men and A Truck!
Response
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<div>Samantha, we are so sorry about the complications that occurred the day of your move. We would like to assure you that this behavior is very atypical of our company, and is something we will be addressing with our entire staff. We hope that if you choose to use our services again in the future we can prove to you exactly why they call us the &quot;Movers Who Care&quot;!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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04/05/2018

Jean

out of 5 stars
A friend handled the move for me, so I wasn't there, but they gave you glowing reviews on all counts so I based my answers above on that. I was very pleased with the final cost and it was especially helpful that you could do the move with only one day's notice. Thanks! Jean Currie
Response
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<div>Jean, Thank you for your kind words. Please share your experience with your family and friends. And thank you so much for choosing Two Men and a Truck!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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04/03/2018

Gary

out of 5 stars
The moving team really went above and beyond for us.
Response
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<div>Gary, We are so happy your move went so well. You are a much valued customer. Let your friends and family know about your moving experience and thank you so much for choosing Two Men and a Truck!!!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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