Reviews
Michael
The communication from the start was an issue. I was given one set of information and it'd be different by the time I talked to the next person. Ex, the more packing I did the more time it'd take off the estimated time, the next person tells me that was never said and that packing would be an extra service with an extra charge. Ex2; I specified i needed tvs taken down and rehung. That was incorrec
Response
Thank you for your feedback. We’re sorry for the confusion you experienced during the booking process. Getting different information from our team is frustrating, and that is not the standard we aim for. We understand how important it is to have clear expectations, especially when it comes to packing services and specific requests like TV disconnection and reinstallation. We’ll be reviewing this with our team to make sure communication is consistent and accurate moving forward.
We appreciate you bringing this to our attention and giving us the opportunity to improve.
We appreciate you bringing this to our attention and giving us the opportunity to improve.
Connie
We were very pleased from the scheduling with Matt to the gentlemen who came. Matt put me at ease with all my questions and even brought up some I didn't consider. The moving crew were polite, fast and very efficient. They take pride in doing a job to their best of their ability and the customer's satisfaction. I would use this company again if future needs required a move.
Response
Connie thank you very much for this kind review! We're very pleased to hear that our team did a great job. Thanks for choosing TWO MEN AND A TRUCK!
Rich
The move went really smoothly. The young men were very cordial and professional. Would use your services again.
Response
Hi Rich! Thanks for leaving this wonderful review. We excited to hear that our team did a great job. We hope to have the opportunity to serve you again!
Julie
After signing a lease, we needed movers the very next day to move our belongings from storage to our new apartment. The office staff was incredibly accommodating and explained all options and costs clearly. The moving team arrived on time, was professional, and did an excellent job unpacking, repacking, and delivering everything safely. Highly recommend!
Response
Thank you for the kind words! We’re really glad we could help on such short notice and make the process easy from the start. Moving out of storage into a new place can be a lot, so it’s great to hear the team took care of everything and got it there safely.
We appreciate the recommendation and hope you’re settling into your new apartment nicely!
We appreciate the recommendation and hope you’re settling into your new apartment nicely!
Todd
Two energetic, strong young men coordinated with me and went right to work. They made sure everything was packed well. They exhibited great teamwork. It was a pleasure to see cooperative and cheerful and polite young men. They did me a favor by carrying heavy bags of garden soil from my garage to my patio. They keep a list of items they will put into storage for me. A top notch duo.
Response
Thank you for the wonderful review! We’re glad to hear your movers got right to work, stayed organized, and showed great teamwork throughout the job. It’s great to know they packed everything carefully and even helped with those heavy bags of garden soil. We truly appreciate you choosing Two Men and a Truck!
Rose
Everyone was awesome and kind. Matt was especially nice and communicative with everything. The office team, especially Brittney and Kayla were excellent on the day of moving and answered my questions. Additionally, the moving team, Marco (and someone else I forget their name I'm sorry!!) was very respectful and gentle with my items.
Response
Thank you so much for the kind words! We’re glad to hear Matt was communicative and helpful throughout your move, and that Brittney and Kayla provided great support from the office on moving day.
It’s also great to hear Marcos and the rest of the moving team took such good care of your belongings and treated everything with respect. Our Fort Wayne movers and office staff work together to make the process as smooth as possible.
We truly appreciate you choosing Two Men and a Truck!
It’s also great to hear Marcos and the rest of the moving team took such good care of your belongings and treated everything with respect. Our Fort Wayne movers and office staff work together to make the process as smooth as possible.
We truly appreciate you choosing Two Men and a Truck!
Amy
I loved my movers. They were both very professional and outstanding. They had to go up three flights of stairs with some very heavy furniture and did it with no troubles.
Response
Thank you for the great review! We’re so glad to hear you loved your movers and that they handled those three flights of stairs and heavy furniture like pros. Our Fort Wayne moving team takes pride in working hard and delivering a smooth, stress free experience. We truly appreciate you choosing Two Men and a Truck!
Barton
The crew (Nate, Victor, Manni, and Alex) that packed my belongings did a fantastic job. They handled all the items with care and asked plenty of questions when needed. The packing was professionally done, and it has been easy to find items after the move. The moving crew also did a fantastic job getting the furniture, items, and boxes in the right locations.
Response
Thank you for the awesome review! We’re glad to hear Nate, Victor, Manni, and Alex took great care of your belongings and made the packing process smooth and organized. It’s great to know everything was easy to find after the move and placed exactly where you needed it. We truly appreciate you choosing Two Men and a Truck!
Gregory
On time and very professional!!
Response
Hi Gregory! Thank you for taking the time to leave this wonderful review! Thanks for choosing TWO MEN AND A TRUCK.
Kandace
Everyone was professional and fast at moving my things.
Response
Thank you for the great review! We’re glad to hear our team was professional and worked quickly to get your move done. We take pride in providing efficient and reliable service. We appreciate you choosing Two Men and a Truck!
