Reviews

02/04/2018

Rachael

out of 5 stars
Having to move while my husband was deployed could have been horribly stressful, but it was so simple and stress free because I used two men and a truck. The two movers were awesome!! They were very careful with all of our things and they worked HARD. They were fast and efficient. They even gave me a Ruby Red Squirt soda, which you can't get for 1,000 miles, because I was so excited when I saw it in the truck. Super nice guys! I would definitely hire them again, based on the excellent service they provided.
Response
<div class="bv-review-response-container">
<div>Stories like this are what make Two Men and a Truck famous. It really comes down to the little things that can happen everyday on any move and how our men work hard toward making those things count. The big stuff just come naturally for us, too!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
02/02/2018

Jenny

out of 5 stars
I really can't imagine how we could have moved all our stuff so efficiently and safely without Two Men and a Truck(actually 4 men and 2 trucks), They arrived with smiling faces, professional manners, and ready to go to work. They kept up that pace all day long, worked fast but carefully, positive attitudes - super enjoyable to work with! I have already recommended them to many of my friends,
Response
<div class="bv-review-response-container">
<div>The big moves are where our teams really shine and your move was huge. It&#39;s so much fun when we can help a great family out who is prepared and willing to have fun with us along the way. Thank you again for choosing us and for letting your friends know about your experience!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
02/01/2018

Judy

out of 5 stars
Very courteous and respectful!
Asked for my input on items marked as important to me. Were very careful with each item! Actually ran to continually keep the packing process moving at a quick pace!
Response
<div class="bv-review-response-container">
<div>Communication and hustle are two key ingredients in the recipes for a great move! Thank you again for choosing Two Men and a Truck.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
02/01/2018

Tina

out of 5 stars
I was very impressed with how everyone I worked with was very helpful, professional and friendly. Casey was very patient with all of my questions and special requests for my move. Keith, Tanner and Seth did a great job as well. They were very friendly and professional. Keith did an excellent job with his responsibilities of overseeing everything. I will definitely use 2 Men and a Truck again.
Response
<div class="bv-review-response-container">
<div>It was great to work with you as well. The crew had a awesome time on your job!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
01/30/2018

Christina

out of 5 stars
The men worked fast and efficient , but the young one stood around like he did not know how to pick up items and take them to the truck,,, smh. It seemed to me like this was his first job and he was someones little brother. At the drop off , he even ASKED me where something was going to go and he just put that , and other items in the kitchen!!
Response
<div class="bv-review-response-container">
<div>We appreciate this feedback you gave us for your move. I attempted to reach out to you to explain we did not charge you for this mover during your billing. We have a very high expectation of our crews and if a person is not meeting that expectation we will find a way to remedy that situation for you. We are happy the other two men were there to get the job done right.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
01/30/2018

Jim

out of 5 stars
We are senior citizens. Cannot move furniture. Greatly appreciate the help we received.
Response
<div class="bv-review-response-container">
<div>The Grandma Rule is our favorite and we specialize in the extra care needed for senior moves. We move everyone like we would our own Grandma, so thank you for being part of our moving family on your special move day.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
01/30/2018

Betsy

out of 5 stars
I'm satisfied with their service, however my only concern is how these two men spend their time that I paid for. I noticed one mover was too focused on organizing the things that are being moved into the truck rather than just move the items. The other mover was focused on moving things up to be loaded into a truck. They spent about 2 1/2 hours loading items into the truck and left behind other items because we ran out of time, but it only took them 30 minutes to unload everything off the truck and into a small storage unit. I felt like they could have gotten all of the items if they were not spending too much times organizing things into the truck. They should focus on moving things into the truck first and then organize things at the end to secure it prior to transporting it.
Response
<div class="bv-review-response-container">
<div>Communication is the most important thing for any more. We always strive to find out the best game plan and when we arrive move day and see that plans or items have changed it can occasionally take more time. As you can see unloads traditionally go faster than loads, too. Thank you for the 4 stars and we will take this feedback toward improving for 5 stars in the future.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
01/30/2018

Randy

out of 5 stars
The three young menIMac, Marcus and Jake) were heard working, polite, courteous and very careful with all of my parent's furniture. This was a very tramatic day for my parents and these three men and your company made it much easier.
Response
<div class="bv-review-response-container">
<div>Our crews work very well as a team to make your day (or your parents day) very special and seamless. We turn a stressful situation into a joy through our great communication and positive approach to servicing your needs. Thank you for choosing Two Men and a Truck!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
01/30/2018

Lorraine

out of 5 stars
My movers, Dakota and Carl, were extraordinary. They handled my property with great care, detailed in their work and exhibited positive attitudes. This is my third time using Two Men and a Truck and i'm sure i'll be a fourth-time repeat customer when its time for my next move.
Response
<div class="bv-review-response-container">
<div>They say third time is a charm and lightning never strikes twice, but in our case both seem to happen very frequently with our crews. Our 96% referral rate is because of the great experiences we have with satisfied customers like you! We look forward to your fourth move when that time comes down the road!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->
01/29/2018

Denise

out of 5 stars
The moving team was excellent. They were very courteous and friendly.
Response
<div class="bv-review-response-container">
<div>Our 5 star review process is for excellence and we make sure to bring it to every move. Excellence not just in moving your items but in being a great experience with your atmosphere and attitude on move day.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
</div>
<!--[if ReviewResponse]><![endif]-->