Reviews
Allen
Services are outstanding. We used your services to move from the Quad Cities to Cherry Valley and continue to use them for in-house furniture assistance. The crew is patient and very accommodating always trying to do their best job! This was our third time with your company in 2 years . Thanks again
Response
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<div>Hi Allen-<br/>Thank you for taking the time to share your moving experience with us and for choosing us again to serve your moving needs! We truly appreciate your repeat business and look forward to serving your moving needs and referral business in the future. Thank you again!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Allen-<br/>Thank you for taking the time to share your moving experience with us and for choosing us again to serve your moving needs! We truly appreciate your repeat business and look forward to serving your moving needs and referral business in the future. Thank you again!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Mary
My only concern is that my move was not confirmed close to actual date of services. (Unlike my previous service experiences). The team was an hour late & I called office and was told st that time their arrival time was delayed due to schedule issues. You can, and have done, better than that... I plan on continuing my moves with 2 Men and a Truck.
Response
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<div>Hi Mary-<br/>Thank you for taking the time to share your moving experience and for your honest feedback. We appreciate your sincerity and have addressed your concerns through our ongoing training process. We will ensure that your service is top notch and worth a 5 Star Review for your future moves! Thank you again for choosing us- we appreciate your business and look forward to taking care of you in the future!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Mary-<br/>Thank you for taking the time to share your moving experience and for your honest feedback. We appreciate your sincerity and have addressed your concerns through our ongoing training process. We will ensure that your service is top notch and worth a 5 Star Review for your future moves! Thank you again for choosing us- we appreciate your business and look forward to taking care of you in the future!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Kathy
I will definitely use/ recommend 2 Men and a truck! The team I had was FANTASTIC!! Lots of energy and great personalities! Took great care of my belongings!! Thanks for making this move a GREAT one! Looking forward to using them again when i found my new home!!!
Response
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<div>Hi Kathy-<br/>Thank you for taking the time to share your moving experience and for choosing us to complete your recent move. We appreciate your kind words for our team and look forward to serving your moving needs in the future. We hope you are getting settled in and enjoying your new home!! Thank you again!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Kathy-<br/>Thank you for taking the time to share your moving experience and for choosing us to complete your recent move. We appreciate your kind words for our team and look forward to serving your moving needs in the future. We hope you are getting settled in and enjoying your new home!! Thank you again!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Brandi
Everything went very well from start to finish. I would definitely recommend two men and a truck to others. The movers were very nice, helpful and courteous.
Response
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<div>Hi Brandi-<br/>Thank you for taking the time to share your moving experience and for choosing us to complete your recent move. It is our goal to earn 5 Stars on each and every move and if we could go something to make your move a more positive experience-please do not hesitate to contact us! We appreciate your business and look forward to serving your moving needs in the future. Thank you again!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Brandi-<br/>Thank you for taking the time to share your moving experience and for choosing us to complete your recent move. It is our goal to earn 5 Stars on each and every move and if we could go something to make your move a more positive experience-please do not hesitate to contact us! We appreciate your business and look forward to serving your moving needs in the future. Thank you again!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Carol
Happy, efficient, kind, strong, pleasant conversation while continuing to work! Made our move joyful.
Response
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<div>Hi Carol-<br/>Thank you for taking the time to share your moving experience and for choosing us to complete your recent move. We are pleased to hear everything went well and we hope you are getting settled in and enjoying your new home! Thank you again- we look forward to serving your moving needs and referral business in the future! Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Carol-<br/>Thank you for taking the time to share your moving experience and for choosing us to complete your recent move. We are pleased to hear everything went well and we hope you are getting settled in and enjoying your new home! Thank you again- we look forward to serving your moving needs and referral business in the future! Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Darrell
My daughter and son-in-law used them before with excellent results. We experienced the same excellent results.
Response
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<div>Hi Darrell-<br/>Thank you for taking the time to share your moving experience and for choosing us to complete your recent move. We are pleased to hear that you {and your daughter} had excellent experiences! We hope you are getting settled in and enjoying your new place. Thank you again- we look forward to the next time we are able to be of service! Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Darrell-<br/>Thank you for taking the time to share your moving experience and for choosing us to complete your recent move. We are pleased to hear that you {and your daughter} had excellent experiences! We hope you are getting settled in and enjoying your new place. Thank you again- we look forward to the next time we are able to be of service! Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Jane
Everything was perfect except for the elastic straps on our Bakery case doors (used to tension close the doors).. Those were broken when the case was disassembled.
Response
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<div>Hi Jane-<br/>Thank you for taking the time to share your moving experience and for choosing us to complete your recent move. We sincerely apologize for the damage that occurred during your moving process. Although it is not common, we appreciate your understanding and we will do our best to reconcile this with you. Thank you again- we look forward to the next time we are able to serve your moving needs and referral business in the future!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Jane-<br/>Thank you for taking the time to share your moving experience and for choosing us to complete your recent move. We sincerely apologize for the damage that occurred during your moving process. Although it is not common, we appreciate your understanding and we will do our best to reconcile this with you. Thank you again- we look forward to the next time we are able to serve your moving needs and referral business in the future!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Kathy
From my first phone contact with Luke, this has been an EXCELLENT experience. I looked at two other moving companies (one big, well-known company and one local) and the moment the estimator (I forgot his name--sorry) left I decided between his promptness, the excellent service over the phone and how courteous and nice the estimator was, to go with Two Men and a Truck. The excellence continued when the packers/movers arrived. Mike and Ron were a delight during a very trying time (moving my mother into senior living). They were fast, courteous, wonderful sense of humor, and despite working their tails off, kept smiling. I give everyone 5-stars plus!!! If anyone asks me in the future, I will recommend Two Men and a Truck as the best moving company around.
Response
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<div>Hi Kathy-<br/>Thank you for taking the time to share your moving experience and for choosing us to complete your mother's recent move. We hope she is getting settled in and enjoying her new place. We look forward to serving your moving needs and referral business in the future! Thank you again!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Kathy-<br/>Thank you for taking the time to share your moving experience and for choosing us to complete your mother's recent move. We hope she is getting settled in and enjoying her new place. We look forward to serving your moving needs and referral business in the future! Thank you again!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Lawrence
The staff was great. Their work ethic and professionalism far exceeded my expectations. I would definitely reccomend Two Men and a Truck to anyone!!
Response
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<div>Hi Lawrence-<br/>Thank you for taking the time to share your moving experience and for choosing us to complete your recent move. We are pleased to hear we were able to accomplish our goal of exceeding our customer's expectations and sincerely appreciate your kind words for our team. We hope you are getting settled in and enjoying your new place. Thank you again- we look forward to the next time we are able to be of service. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Lawrence-<br/>Thank you for taking the time to share your moving experience and for choosing us to complete your recent move. We are pleased to hear we were able to accomplish our goal of exceeding our customer's expectations and sincerely appreciate your kind words for our team. We hope you are getting settled in and enjoying your new place. Thank you again- we look forward to the next time we are able to be of service. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Diane
The move was a horrible experience. They arrived with 2 men and an a truck instead of the 4 men and 2 trucks that were originally scheduled. No care was taken to ensure my floors (vinyl, hardwood, tile and carpeting) were protected in any way and were damaged and soiled. My refrigerator was dropped . No care was taken with boxes marked "fragile glass". My refrigerator brought into my new home was left without doors on it (too long of a story to explain). Boxes clearly marked were to be put haphazardly throughout the house. Furniture was not properly placed. Some furniture was left facing the walls! Some extremely important boxes that they were told not to take, were taken and are now missing! Did not move all my things to my new home. I am still waiting for a resolution!
Response
Hi Diane, we're sorry to hear about your experience with our company. Please get in touch with us if you would like to discuss this further.
