Reviews

11/04/2017

Jacqueline

out of 5 stars
Clarissa was amazing and so very helpful with my last minute needs, and the three young men that came out were very professional and courteous. I love you guys!!!
Response
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<div>Jacqueline, We are so proud of our moving crews and office staff. They&#39;re team work makes all the difference. Thanks for moving with TWO MEN AND A TRUCK&reg; Orland Park.</div>
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11/02/2017

Jacqueline

out of 5 stars
The young men on the team were professional, hard-working, and wonderfully pleasant. I couldn't have asked for a better experience!
Response
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<div>Jacqueline, TWO MEN AND A TRUCK&reg; that you had an awesome moving experience. Thanks so much for taking the time to let us know.</div>
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11/02/2017

Amy

out of 5 stars
Great team of movers! They were in and out! Would give them a raise!
Response
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<div>Thanks for your review and choosing TWO MEN AND A TRUCK&reg;. We always love to hear from satisfied customers.</div>
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10/31/2017

Wendy

out of 5 stars
I take responsibility for not questioning the amount of hours before I signed, but after reviewing the hours, I do not understand why I would be charged for driving to the initial residence. I have no control over where the movers come from. The time should have started at 11:30, not 10:30. That said, even if I was aware I would be charged for their time to get to the first location, I booked this with Elmhurst and that should have taken about 10 mins. Everyone was really great so it is regrettable that I will not be able to recommend due to this.
Response
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<div>Wendy, TWO MEN AND A TRUCK&reg; sincerely apologizes for any misunderstanding regarding charges which do include travel time. We want all our customers to be 100% satisfied and would welcome an opportunity to review the charges with you. Please call 630-834-6683 and press 3 to discuss with our quality assurance manager.</div>
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10/31/2017

Alison

out of 5 stars
From the office staff to the moving guys (Luke and Austin) professionalism can describe this company. Every step was explained in detail. The guys were fantastic! On time, treated my belongings with care and very friendly. I can't thank the Orland Park team enough. THANK YOU!!!!!!!
Response
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<div>Alison, TWO MEN AND A TRUCK&reg; would like to thank you for taking time out of your busy day after a busy move to review our customer service and moving teams. Professionalism is definitely what we strive for and reviews that tell us we are &quot;fantastic&quot; are much appreciated. Thanks for choosing TWO MEN AND A TRUCK&reg;.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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10/31/2017

Cynthia

out of 5 stars
Joann was my first contact with TWO MEN AND A TRUCK and she explained everything and sent the contract and other forms out right away. When I decided to change my credit card Joann made the change very quickly. My moving team (Kyle, Mike, and Jose) were excellent. They came at 8:30 which was good because there were 3 other units moving on the same day. They were able to Park right outside my building because they were the first movers to arrive. They all introduced themselves to me and my sister. They worked quickly and carefully to get my stuff on the truck. When they unloaded at my new place they placed everything in the correct rooms. I have already recommended this team to my family if they move.
Response
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<div>TWO MEN AND A TRUCK&reg; is wowed by your review. Thanks so very much for your detailed review of our services and for already recommending us to others. We work hard to maintain a 96% referral rate and thank you again for taking time to let us know how pleased you were.</div>
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10/30/2017

Margaret

out of 5 stars
This office was very helpful. The movers were EXTREMELY helpful. My only complaint was that it was sometimes difficult to get someone to answer the phone on the office. When they called me back, they were great. Overall I'd recommend them because they were helpful and professional.
Response
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<div>Margaret, Thanks for choosing TWO MEN AND A TRUCK&reg; Orland Park. We always love to hear that our movers performed well We do want to apologize if you were inconvenienced because of phone communications. The end of the month is our busiest time so phone tag can become a issue. Therefore we always employ email communications to keep our customers up to date on their estimates or booked moves. Thanks again for taking the time to let us know how we did.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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10/30/2017

James

out of 5 stars
The team I had was outstanding, good people. Was totally satisfied.
Response
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<div>James, Thanks so much for choosing TWO MEN AND A TRUCK&reg;. We love when our customers notice our moving team&#39;s outstanding abilities and outstanding attitudes.</div>
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10/30/2017

Lawrence

out of 5 stars
As the men ran up and down the three flights of stairs carrying stuf, I became very jealous of their abilities.
Response
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<div>TWO MEN AND A TRUCK&reg; professionally trains our movers to be fast and efficient without sacrificing safety or quality. And yes they are highly skilled at what they do! Thanks for noticing.</div>
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10/29/2017

Ed

out of 5 stars
Lucas, Thadeus and Kyle we awesome. Highly recommend.
Response
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<div>Ed, Thanks so much for your FIVE STAR REVIEW! Of course we think our movers are awesome but it&#39;s nice to hear it from you! Glad you had a great move and would recommend us.</div>
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