Reviews

02/25/2018

Angela

stars
My service with the staff in the office was excellent and also the two men who moved my clock was excellent.
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<div>Angela, We are delighted that you were so pleased with your movers and our office staff. Thanks so much for choosing TWO MEN AND A TRUCK&reg;.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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02/22/2018

DARLENE

stars
Dylan and Diante were extremely efficient and polite during my move. They had to make 3 stops to drop off my furniture at different locations and it was raining. These guys hustled without being careless and still finished under the estimated timeframe. I was extremely impressed with them and with Lillian in the office as well. She was very helpful and had a great attitude while helping me coordinate everything.
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<div>Darlene, It&#39;s music to our ears when our customers talk about extremely efficient, polite and careful all in the same message. Glad things went well in spite of the awful weather. We will let the team know how pleased you were. Thanks for choosing TWO MEN AND A TRUCK&reg;.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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02/22/2018

Laura

stars
I canandacirc;??t thank Joanne in the scheduling office enough for accommodating me in an urgent situation. Her empathy and support was incredible. The moving crew was just as impressive. David and his team worked tirelessly and handled my move without incidence. They were excellent and went above and beyond the call of duty to manage my move with ease. I canandacirc;??t thank all of you enough for the excellent experience.
Response
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<div>Laura, Thank you so much for letting us know that you had an awesome move experience. We are happy we were able to accommodate your urgent situation;. Thanks for choosing TWO MEN AND A TRUCK&reg;.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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02/19/2018

Mohd

stars
The guys were excellent. I would recommend this company for all the people that I know. I was informed from the beginning on how they will proceed with the move.
Response
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<div>Mohd, We are always amazed when our customers take the time to let us know how well we performed our duties as a moving company. Thanks so much for your review and for choosing TWO MEN AND A TRUCK&reg;.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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02/18/2018

Susan

stars
This company provided exceptional services. A wonderful experience from start to finish. Jose P., Xavier and Quavon delivered exceptional service and very professional. Thank you for making my Dads moving experience easy!
Response
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<div>Susan, Thanks so very much for your kind words. We are delighted that we were able to provide a easy move for your Dad. We will definitely pass your accolades along to our exceptional movers. Thanks for choosing TWO MEN AND A TRUCK&reg;.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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02/15/2018

Ron

stars
The team that moved our furniture out and then back in so we could have new wood floors installed were prompt, courteous, and very pleasant. The were careful and receptive to all our requests. We would definitely use Two Men and a Truck again. Thanks.
Response
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<div>Ron, Thanks so much for letting us know how well we handled your recent move. We love to hear the words prompt, courteous and pleasant. Enjoy your new wood floors!</div>
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02/15/2018

DONNA

stars
The two young men were very polite. We had to move heavy furniture to a public storage on Harlem Avenue It was after a heavy snow storm and a lot of plowed snow obstructions . They were able to go ahead anyway Thank you
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<div>Donna, We are so proud of how our moving crews deal with the elements every day. We are so glad they were able to move you forward in spite of the weather. Thanks for choosing TWO MEN AND A TRUCK&reg;.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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02/14/2018

Bob

stars
Joanne was great in the office. Due to my closing date on and off again, we changed the dates several times and she worked it out to meet my schedule. The field guys were polite and efficient.
Response
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<div>Bob, Thanks so much for your wonderful review of Joanne and our Orland Park movers. We know closing and moving are tough to coordinate. We are glad we could accommodate your schedule.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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02/13/2018

Ruth

stars
Our experience was GREAT the guys were friendly, kind andamp; respectful! Our only disappointment was being charged an extra $30 to put a mat down on the floor. Our move was small and not much more was necessary. But it seems putting floor protection down should be included in the original price. Other than that we were very pleased.
Response
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<div>Ruth, Thanks so much for your five star review. We appreciate you taking the time to give us your feedback. Please give us a call to discuss the $30 charge. We would be happy to explain, as we always aim for 100% satisfaction.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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02/12/2018

Jaimee

stars
The quote that I received was half of what was ultimately charged, and the time difference was only 1/2 hour! The Friday before my Saturday move I received an e-mail telling me that my delivery was going to happen a day after it was supposed to happen. Iandacirc;??m very disappointed with how this move went and in spite of having used your company for a previous move, I wouldnandacirc;??t use you again, nor would I recommend anyone else to either.
Response
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<div>Jaimee, Please do give us a call at 630-834-6683. We would like an opportunity to discuss the issues you have mentioned. With a 96% referral rating the experience you describe is definitely not the norm. We always want our customers to understand any specific charges and how they were calculated.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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