Reviews
Steve
We had a great moving team --- Rich, Keith andamp; Klye. They arrived on time and had us all moved in as planned! They were courteous and professional with a bit of humor along the way. They dealt with every piece of furniture as if it were their own. They never once complained, going from 2nd floor to 2nd floor with heavy furniture that barely fit through the doorways. They went above and beyond! We would (and have) recommended them and Two Men and A Truck to both friends and family. Our whole experience was wonderful from the 1st phone call to waving the truck good-bye.
Many Thanks, Steve andamp; Deb
Many Thanks, Steve andamp; Deb
Response
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<div>That's great, Steve. We want to make sure you have the best experience from beginning to end and it sounds like we did just so. The crew you had for your move is one of our highly requested crews. So we are so happy to hear about your wonderful experience with them. Thank you for taking the time to provide your feedback and your recommendation to your friends and family.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>That's great, Steve. We want to make sure you have the best experience from beginning to end and it sounds like we did just so. The crew you had for your move is one of our highly requested crews. So we are so happy to hear about your wonderful experience with them. Thank you for taking the time to provide your feedback and your recommendation to your friends and family.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Sam
Crew worked quick and fast. Would reccomend and use again
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<div>That's great, Sam. We are so glad to hear about your wonderful experience. Thank you for your feedback and business.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>That's great, Sam. We are so glad to hear about your wonderful experience. Thank you for your feedback and business.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Shannon
I was very pleased with Two Men in a Truck because they team that moved us were very quick, but very careful with our items. They moved quick and took care of our items. I was very pleased and would definitely use this company again. The team I had Mayfield, Harris, and Polk- they did an excellent job and were so very respectful. I couldn't believe how smooth the process went and how happy we were! Thank you!
Response
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<div>Wonderful, Shannon. We appreciate you taking the time to recognize your great, hard working crew. Our mission is to continuously strive to exceed our customer's expectations in value and high standard of satisfaction. Our movers want to make sure your move gets done in a quick but timely fashion. Thank you for your feedback and your business.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Wonderful, Shannon. We appreciate you taking the time to recognize your great, hard working crew. Our mission is to continuously strive to exceed our customer's expectations in value and high standard of satisfaction. Our movers want to make sure your move gets done in a quick but timely fashion. Thank you for your feedback and your business.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Dave
Brian, Adrian, Casey from the north Aurora location did a phenomenal job. What an efficient job these men did for us, I couldnandacirc;??t be any more pleased.
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<div>That's fantastic, Dave. Your moving crew is one of our highly requested crews, so we are so pleased to hear that they did a great job. Thank you for your business and feedback.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>That's fantastic, Dave. Your moving crew is one of our highly requested crews, so we are so pleased to hear that they did a great job. Thank you for your business and feedback.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Jacqueline
I've used the company for 3 to 4 moves now and only had an issue with one of the moves and wasn't 100% sure if I would use the company again. However; I gave it another try and was not disappointed. Rocky, Vinny andamp; KC was on time, came in with a positive attitude, introduced themselves, performed the inventory and started the move. Not sure which mover it was, but he was able to install my bed back to where it should be. The last movers just threw the screws in and really didn't install it correctly. I was very happy and impressed that he made that correction for me. I will definitely recommend the company to friends andamp; family who is looking for moving assistance. I know I will probably be moving again and I will call upon Two Men andamp; A Truck to assist me. Thanks ~ Jackie Major
Response
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<div>That's wonderful, Jacqueline. We really appreciate you coming back to us and giving us a second chance. We work every day to make our business grow stronger and happier. Your moving crew comes as a highly requested crew so we are happy to hear that they took great care of you and your belongings. Thank you for being a returning customer and thank you for your recommendation. We look forward to moving you again in the future.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>That's wonderful, Jacqueline. We really appreciate you coming back to us and giving us a second chance. We work every day to make our business grow stronger and happier. Your moving crew comes as a highly requested crew so we are happy to hear that they took great care of you and your belongings. Thank you for being a returning customer and thank you for your recommendation. We look forward to moving you again in the future.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Richard
The guys where hard working and got it done quickly. They listened to us and figured out the best way to move our belongings. I was amazed at how professional the guys where. I will recommend this to anyone who wants a no hassle moving experience.
Response
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<div>Fantastic, Richard. We want to get your move completed in the most safe and timely fashion we can. Our movers want to make sure that we complete the job for you but also while having fun and enjoying what they do. Thank you for your business and feedback.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Fantastic, Richard. We want to get your move completed in the most safe and timely fashion we can. Our movers want to make sure that we complete the job for you but also while having fun and enjoying what they do. Thank you for your business and feedback.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Pete
I used Two Men and a Truck for my move and will never make that mistake again. I was quoted for 4 hours to begin with. The movers arrived, and started while I drove to our new house to get some stuff done. My wife called me a half hour later telling me that the movers had said that the move would now take 7 hours and because they had another job to work, would have to call in two more guys for twice the amount of the first two. They also refused to take items (like our couch which me and a friend moved before). I called the office as this was unacceptable and felt they were taking advantage of my wife since I was not there. The manager came out and helped (telling me that it would not take 7 hours and they could in fact take items that they originally refused). They finished in 4.5 hours.
Response
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<div>Thank you for taking the time to share your experience with us, Pete. We tried to reach out to you the day after your move by phone and email. Unfortunately, we have not been able to contact you. We would love the opportunity to further discuss your experience so that we may address any training issues. Customer feedback is very important to us. We appreciate the information that you have shared so far. If you have a moment and are willing to discuss your experience in detail, we would really like to hear from you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you for taking the time to share your experience with us, Pete. We tried to reach out to you the day after your move by phone and email. Unfortunately, we have not been able to contact you. We would love the opportunity to further discuss your experience so that we may address any training issues. Customer feedback is very important to us. We appreciate the information that you have shared so far. If you have a moment and are willing to discuss your experience in detail, we would really like to hear from you.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Dean
The two men did a great job and worked quickly so you know that they were not trying to pad the time commitment. Great attitude and very courteous.
Response
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<div>That's great, Dean. Our movers want to get your move done in the best time needed so that you are taken care of. Thank you for your feedback and your business.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>That's great, Dean. Our movers want to get your move done in the best time needed so that you are taken care of. Thank you for your feedback and your business.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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John
I can't recall the two movers names but they were very professional and the care they took in packing our items. I would recommend their service and most of all there toughness regarding the entire move. The office staff as well in taking the time answering my questions and making sure I understand the moving process. This as the owner of the move was extremely painless.. Thank you again for your help.. John J. Johnson
Response
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<div>That's wonderful, John. Your moving team was Mark and Kevin. They are one of our top crews here. Thank you for providing your feedback and for taking the time to come into our office and get your moving estimate. We are so happy to hear about your move.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>That's wonderful, John. Your moving team was Mark and Kevin. They are one of our top crews here. Thank you for providing your feedback and for taking the time to come into our office and get your moving estimate. We are so happy to hear about your move.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Connie
The movers were very efficient and polite. Excellent service
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<div>Great, Connie. We appreciate your feedback and look forward to helping you again in the future.</div>
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<div>Great, Connie. We appreciate your feedback and look forward to helping you again in the future.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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