Reviews
Susan
Overall good. However moving team did take apart bed but not setup at new house. Also left dresser standing up on end. So was difficult for me and my 76 yr old father to tip it back down.
Response
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<div>We apologize for that, Susan. I will make sure to discuss those concerns with the moving crew. We make time on all of our estimates for disassemble and reassemble. If you would like to discuss your concerns further, please give our moving manager a call at (630)301-7500. Thank you for your review and business.</div>
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<div>We apologize for that, Susan. I will make sure to discuss those concerns with the moving crew. We make time on all of our estimates for disassemble and reassemble. If you would like to discuss your concerns further, please give our moving manager a call at (630)301-7500. Thank you for your review and business.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Naomi
Excellent from beginning to end. The movers were fantastic and if I should need to move again I would definitely ask for those 3 men. They were very nice, knew what they were doing and such a treat to have them with me for both packing and moving. They were great!!!!!
Response
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<div>That's great to hear, Naomi. A lot of people don't realize how much help it is to hire movers to help with the move. We know that moving is stressful so we do our best to help relieve some of that stress. Thank you for your feedback and business.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>That's great to hear, Naomi. A lot of people don't realize how much help it is to hire movers to help with the move. We know that moving is stressful so we do our best to help relieve some of that stress. Thank you for your feedback and business.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Sarah
Move was easy and flawless. Employees are friendly and really know what they are doing. Would recommend this company to others.
Response
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<div>Thank you, Sarah. We know that moving isn't always easy so we do our best to relieve some of our customer's stress. We appreciate your feedback and business.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you, Sarah. We know that moving isn't always easy so we do our best to relieve some of our customer's stress. We appreciate your feedback and business.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Nitish
It was a pleasure working with Two Men and Truck for my local move in IL. Thanks for making my move smooth.
Response
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<div>You've very welcome, Nitish. We enjoyed working with you also. Thank you for your feedback and business.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>You've very welcome, Nitish. We enjoyed working with you also. Thank you for your feedback and business.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Jackie
The guys were great, they took pride in protecting my furniture and my home.
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<div>That's great to hear, Jackie. We take pride in everything we do. We are glad to hear that you appreciated that. Thank you for your feedback.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>That's great to hear, Jackie. We take pride in everything we do. We are glad to hear that you appreciated that. Thank you for your feedback.</div>
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Nichole
My moving team was on time, fast and friendly. I had two couches that my friends and I struggled to get into the family room when I bought them (resulting in a hole in the wall) so I knew it would be a challenge for them to get them out. They quickly found a solution and were able to remove them without damaging anything. I did the majority of my move myself and used Two Men and a Truck to help me with the furniture. There were a few items I moved from my old home myself that I needed help getting upstairs. After they unloaded the truck and got all my furniture in place they took care of hauling those items upstairs for me. If I need help moving in the future I would definitely use them again and will recommend them to anyone looking for help moving!
Response
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<div>That's great to hear, Nichole. We are a full service moving company, so we can do as much or as little as you would like. Our movers come in every day as this is their full time job, to work hard and put in all the effort they can for our customers. We appreciate your feedback and your business.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>That's great to hear, Nichole. We are a full service moving company, so we can do as much or as little as you would like. Our movers come in every day as this is their full time job, to work hard and put in all the effort they can for our customers. We appreciate your feedback and your business.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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David
All three movers were outstanding, they did a great job moving all of my items with nothing damaged. They were very courteous and professional. I would definitely recommend Two Men and a Truck to others.
Thanks for making my move go so smoothly!
Thanks for making my move go so smoothly!
Response
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<div>You're very welcome, David. We will make sure to pass the wonderful message along to our movers. We appreciate your feedback and your business. Let us know if we can help you again in the future.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>You're very welcome, David. We will make sure to pass the wonderful message along to our movers. We appreciate your feedback and your business. Let us know if we can help you again in the future.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Thomas
Aaron and Parker were our movers and did a great job. They did forget to move a heavy cast iron tabel with a heavy glass top. We alerted the office when they called us the next day and they sent out two supervisors and they moved the table - np problem. We will use Two Men and a Truck when we move into our town house. All of our stuff is in storage.
Response
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<div>That's great to hear, Thomas. We apologize for the item that was left behind. We want to make sure our customers are well taken care of, which is why we do follow up calls to check in. Thank you for bringing that to our attention. We hope to move you again in the future.</div>
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<div>That's great to hear, Thomas. We apologize for the item that was left behind. We want to make sure our customers are well taken care of, which is why we do follow up calls to check in. Thank you for bringing that to our attention. We hope to move you again in the future.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Shannon
After shopping around for a reasonable price, TWO MEN AND A TRUCK was the most reasonable option. I also loved that they charge in 15 minute increments, so if you go into the next hour you don't get charged for the whole thing like most of their competitors do. The movers on moving day were outstanding. They were professional, personable, and worked extremely hard even during the hot summer day. They made the stress of moving completely go away and went above and beyond to make sure everything was moved safely and in the exact place that I wanted. Would strongly recommend and will use anytime I need movers in the future.
Response
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<div>That's fantastic to hear, Shannon. We strive to exceed our customers expectations. We know that not all jobs are going to take full hours, so billing in 15 minute increments allows for us to get a few more things moved and only charge for the 15 minutes it took. It makes the billing process go smoothly. Also, we love to hear that your movers took the time to get the job done exactly how you wanted. Thank you for your business and feedback.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>That's fantastic to hear, Shannon. We strive to exceed our customers expectations. We know that not all jobs are going to take full hours, so billing in 15 minute increments allows for us to get a few more things moved and only charge for the 15 minutes it took. It makes the billing process go smoothly. Also, we love to hear that your movers took the time to get the job done exactly how you wanted. Thank you for your business and feedback.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Aaron
Everything was excellent! The guys did an AWESOME job!
Response
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<div>That's wonderful, Aaron. We appreciate your time and feedback.</div>
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<div>That's wonderful, Aaron. We appreciate your time and feedback.</div>
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