Reviews

06/06/2024

Jodi

5 out of 5 stars
This crew, Jesse was the one with the paperwork, was awesome. They were in tune and very efficient.
Two Men and a Truck is great for moving. Very friendly!!
Response
Thank you Jodi. We will be sure to pass this along to your crew. Please let us know if you need anything else in the future.
06/06/2024

Lindy

2 out of 5 stars
I was massively disappointed with the lack of communication from the moving crew on the day of my job. Not only did they not arrive within our appointed window, they did not contact me to say they'd be late until 30 minutes after the window closed. The crew ended up being an hour and a half late, causing me untold headaches. If you book them, have a back-up plan or two in case they flake.
Response
Hello Lindy. We are sorry to hear about this. Please call our office so we can get more details. Our phone number is 217-398-2636. Ask for the Branch Manager.
05/31/2024

Nikki

5 out of 5 stars
I have been using Two Men and a Truck for 24 years now! I have always had a good experience and the same was true for this time around. The packing team and moving team were both great and DJ was helpful in setting it all up. Thanks- I couldn’t have done this without you!
Response
Fantastic to hear Nikki. Thank you for sharing this.
05/24/2024

Paul

5 out of 5 stars
We were very pleased with the availability and prompt attention to our needs. The workers were courteous and professional, and handled our furniture with great care. A supervisor even stopped by to check on the movers. It was a great experience and I would highly recommend Two Men and a Truck.
Response
Thank you Paul. If you need anything in the future, please let us know.
05/22/2024

Meagan

5 out of 5 stars
We moved on 5/17/24. Our estimate was for two trucks and we only needed one so they were able to take the second truck off our total. Our team consisted of Ryan, Jonathan, Liara, and Ihor. They were excellent! A true pleasure to work with and made our move a breeze! Our team was interrupted a few times by management during the loading process causing delays but other than that we had a great move
Response
Thank you Meagan for the feedback. We will look at the management piece. We have Managers stop by every move so that we can keep everything on pace and train as we go. But it is not supposed to slow things down. We appreciate the feedback.
05/20/2024

Abbe

5 out of 5 stars
Liara and Jonathon did a great job with our move. They were professional, efficient, and very helpful. I would recommend them!
Response
Hello Abbe. We are glad your move went well. Please let us know if you need anything else.
05/12/2024

Alicia

5 out of 5 stars
Ashlee in the office was extremely responsive.

Jesse and Liara were fantastic with their efficiency and professionalism the day of the move. They made the stress of moving less and they cared for our belongings!
Response
Hello Alicia. Thank you for sharing this. We will be sure to let the team know how they did.
05/05/2024

Kieryn

5 out of 5 stars
Easy to book. Helped me a ton in my move! The movers were very professional, kind, and efficient. Thank you so much.
Response
Great to hear Kieryn! Thanks for choosing TWO MEN AND A TRUCK.
05/01/2024

Karen

1 out of 5 stars
Multiple pieces of my furniture were damaged, including the lids of our baby grand piano. It is my understanding that the claims process has been started. I am waiting to hear from the management to determine next my next step.
Response
Hello Karen. We are sorry to hear about some items being damaged on your move. We do have a process in place to help resolve this and will work hard to correct this to your satisfaction.
05/01/2024

Deborah

5 out of 5 stars
As this was our 2nd move within a year using TMIAT I would not think of using anyone else. Our crew was phenomenal! Professional, caring and patient with my placement changes! Job well done!
Response
Fantastic Deborah! We are so happy your move went so well. Thank you.