Reviews
Rhonda
Michael and his partner were amazing. Multiple pick up spots and putting the bed together when delivered. They were the best!!
Response
Rhonda, we appreciate your kind words! We are happy to hear that our crew was amazing, and that they provided you with a great moving experience. Thank you for choosing TWO MEN AND A TRUCK, and we hope to work with you again in the future!
Michael
The moving team was very thoughtful and polite. Always addressed me as "sir." Chad (the OM) helped to direct the traffic of the move very well.
Response
Michael, we are glad to hear that our crew was able to make your move run smoothly, and that they provided you with thoughtful and polite service. Thank you for the great review, and hope to work with you again in the future! Thanks for choosing TWO MEN AND A TRUCK!
Gregory
Our movers/assemblers were very patient, understanding, and displayed valuable problem-solving skills. They accomplished a task that we would have been ill-suited to do.
Response
Thank you for the kind review, Greg! We appreciate your business and we are glad to hear that our crew was patient, understanding, and provided an overall great experience. Thank you for choosing TWO MEN AND A TRUCK!
Terry
Start to finish on both moves were amazing. The guys showed up, explained their process, answered all questions I had and took extreme care in all my belongings. Fast, friendly and professional. The only concern I have is the sliding of my dryer and bending of the legs and leg housing underneath. I asked them to be careful and not do that again but they seemed a little unconcerned and did it again
Response
Terry, thank you for the honest review. We are sorry to hear that your experience with our crew didn't meet your expectations, and we will be addressing this with our team. We are glad to hear that overall, your experience was amazing, and we are grateful that you chose TWO MEN AND A TRUCK!
Barbara
Movers were sooo competent, efficient, professional, and helpful. The experience was entirely positive in every way. Cost was reasonable. We will use them again and recommend your company especially to our many senior friends who are downsizing.
Barbara
Barbara
Response
Barbara, we are glad to hear that our crew made your moving experience so positive! Thank you for your great recommendation, and thank you for trusting TWO MEN AND A TRUCK!
Anem
Very dissappointing experience and will never use this company again.
1. Office staff was friendly and organized. No issues on the management end.
2. 4 movers arrived- nice, but no sense of organization or management. Loaded truck with boxes then started with the main furniture. Didn't even pad or pack properly. Didn't have time to finish the move and we had to move rest of our stuff by ourselv
1. Office staff was friendly and organized. No issues on the management end.
2. 4 movers arrived- nice, but no sense of organization or management. Loaded truck with boxes then started with the main furniture. Didn't even pad or pack properly. Didn't have time to finish the move and we had to move rest of our stuff by ourselv
Response
Anem, we understand that our service did not meet your expectations, and we apologize for the distrust this may have caused. We will be addressing this with our team, and will realign with our TWO MEN AND A TRUCK values moving forward. Please give our Champaign office a call and we will be sure to sort this out for you.
Deborah
We were extremely satisfied with the movers, and the customer support line. They made the process so easy! We had a whole house and from start to finish it only took about 2 hours. They treated our things with great care also!
Response
Deborah, thank you so much for the kind review! We are so glad you chose and trusted Two Men and a Truck to help you with your move, and we are glad to hear that the process was smooth and efficient.
Eric
Great crew! Were done early with other job and called to offer me an earlier appointment. Polite and careful moving items so not to damage walls
Response
Thanks for the review, Eric! We appreciate you choosing Two Men and a Truck, and we wish you all the best!
Salvador
The entire team was very respectful and kind. They were efficient and took care of our items. Great team!
Response
Thank you Salvador. We appreciate your feedback.
Steven
They did fantastic work, everything went perfect!
Response
Thank you, Steven. Have a great day.
