Reviews
John
The most uncoordinated experience ever between office administration, vehicles and people.. delivery experience just awful. Never again.
Response
We apologize for the issues during your move and would like you to know this is certainly not the norm of the quality and professionalism for our team. We have addressed the issues with our management and will be speaking with our teams to ensure this doesn't happen in the future. We encourage you to call us directly if you should like to further discuss or have any additional questions or concerns. Thank you.
Steven
Great, well mannered polite Team! We will definitely recommend you to friends.
Response
It was a pleasure to be able to help move you forward! Thank you for choosing us for your moving needs, and for leaving such a detailed and kind review of your experience!
David
Greg, Brian and Corey were all awesome - all very pleasant and super courteous. Definitely would recommend.
Response
It is great to hear that our moving team was able to help you out and exceed your expectations! We always love to hear when our customers have a positive moving experience. We greatly appreciate your recommendation, and want to thank you for choosing Two Men and a Truck!
Tim
Efficient, professional and I will have you back again!
Response
We are overjoyed to hear that our Two Men and a Truck team exceeded your expectations and showed what the moving experience should be! Thank you again for your business and your kind review. We're always ready to help you move forward should you need our services again. In the meantime, enjoy your new home!
Carol
Greg and Antonio where our Team that unloaded us after crating. They were fantastic on all levels. Respectful, prompt, polite, and so helpful.
We are so thankful for the service we received. We will definitely use Two Men and a Truck again in the future.
We are so thankful for the service we received. We will definitely use Two Men and a Truck again in the future.
Response
Thank you for such a kind comment! We are so happy to have helped you! Have a great day!
Jennifer
The male move was rude no customer service. Scratched my stairs didn't pick up his mess. I was canceled late the day I should have moved. Cody did make things work for following day. Movers didn't not move all big items as promised. That move should not have been$1300 for half the work. Very unhappy and will not use again.
Response
Thank you for making us aware; we truly appreciate it. We take this very seriously and will be addressing it with the appropriate individuals. We would be more than happy to speak with you further if you should have any additional questions or concerns, and encourage you to call our office directly.
Gary H
There was no team.
Greg and Chris worked hard and were excellent, but had little support.
The move started at 10am and concluded at 11pm.
Thus costing me extra money for overtime due to short staffed in which I will review costs with my Lawyer.
Also considering any Work Labor Violations.
My wife and I packed loads of boxes and still the costs were double the estimate.
Greg and Chris worked hard and were excellent, but had little support.
The move started at 10am and concluded at 11pm.
Thus costing me extra money for overtime due to short staffed in which I will review costs with my Lawyer.
Also considering any Work Labor Violations.
My wife and I packed loads of boxes and still the costs were double the estimate.
Response
We sincerely apologize to learn of this and can assure you this is not the norm at TWO MEN AND A TRUCK. We would be happy to speak with you further and encourage you to reach us directly
Amy
Travis and Xavier were MAGNIFICENT! Fast but safe and genuinely kind! I am so happy that I chose TMAAT to help with my move.
Response
We are so pleased our team could help make your moving experience positive and stress-free! We hope you are settling in well! Have a great day!
Joonyong
My grand Piano had an issue after moving, found that your team assembled wrong, switched pedal wire with left and right.
Response
Thank you for making us aware, we truly appreciate it. We take this very seriously and are addressing it with the appropriate individuals.
Nancy
Great office contact and estimate. The guys who moved the furniture did an excellent job.
Response
Thank you for selecting us as your moving service! Your message is very kind and we will be sure to pass it on to the team. If there is anything else you need, do not hesitate to give us a call. Have a great day!
