Reviews
Craig
Very disappointed with my move. No site survey was done, despite my being VERY descriptive with the size and volume of my move, and of course the two trucks they filled out were full. TONS of damage to my furniture, boxes not unloaded in the right rooms because they ran out of time so someone had to come back the following day to finish. And more and more and more went wrong...definitely would NOT recommend Two Men and a Truck for large household moves under any circumstances.
Crystal
The movers were fantastic! They were careful, courteous, and efficient! When we move again, I’d be likely to ask for them again specifically!
Kellyanne
I was told that the movers would come directly to Mt Pleasant for delivery, but they did not deliver until the following day. We had an 830 appointment for delivery, but they arrive an hour late.
I was left to make arrangements to find accommodation Friday night at the last minute. Better communication should have been provided prior to the move.
I was left to make arrangements to find accommodation Friday night at the last minute. Better communication should have been provided prior to the move.
Joe
We used Two Men on our last move and used them again this time.
Will probably use them again when the time comes.
Will probably use them again when the time comes.
Alicia
The guys that we had were amazing! They were very professional and they had us all moved in an exceptional time. We recommend Two Men and a Truck to everyone
Greg
The team arrived on time, were very professional and polite and quickly got to work. They finished ahead of time and everything arrived safe and sound. We were incredibly happy with their performance and would absolutely use Two Men and a Truck again.
Kathy
It was a great move! It took a lot longer than I thought but it’s all good.
Response
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<div>Kathy - Thank you for providing us with this feedback. I'm so happy the move went well. As you may know, all of the services that we provide are done by the hour. You are in control of the move and the amount of time we are there from beginning to end. We can always do as much or as little as you want us to do and there are never any special fees or additional charges. If you are not completely satisfied, please give me a call at your earliest convenience at 678-305-7304</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Kathy - Thank you for providing us with this feedback. I'm so happy the move went well. As you may know, all of the services that we provide are done by the hour. You are in control of the move and the amount of time we are there from beginning to end. We can always do as much or as little as you want us to do and there are never any special fees or additional charges. If you are not completely satisfied, please give me a call at your earliest convenience at 678-305-7304</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Lisa
Jamal was very knowledgeable. The entire crew was friendly and professional. They were able to complete the move quickly and efficiently. I feel like they got to know us and really cared if we had a good moving experience. We will recommend your services to our friends and family.
Response
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<div>Lisa - We're so glad we were able to exceed your expectations for your move. I will be sure to pass along your comments to Jamal and his team and I know they will be thrilled to hear your feedback. Please let us know if you need anything in the future.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Lisa - We're so glad we were able to exceed your expectations for your move. I will be sure to pass along your comments to Jamal and his team and I know they will be thrilled to hear your feedback. Please let us know if you need anything in the future.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Carol
TWO MEN AND A TRUCK did indeed exceed my expectations. From the office staff to the 2 gentlemen who handled the move, I could not have wished for any better service. Professionals.
Response
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<div>Thank you so much for the kind feedback Carol! We were happy to help. We hope that you are settling in nicely and enjoying your new home.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Thank you so much for the kind feedback Carol! We were happy to help. We hope that you are settling in nicely and enjoying your new home.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Aleshia
The overall experience was okay. I was referred by a friend. The movers were very professional and courteous and did mention that something was broken during delivery. We later found other damages and sent Pictures, and I am waiting to hear back from a manager about the damages.
Response
I am sorry to hear that you had damage associated with your move. I assure you that is never our intention. Our claims manager will be in touch with you shortly to resolve the claim with you.
