Reviews
Edgardo
I recommend making an on-site visit first before giving an estimate.
Response
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<div>Edgardo, thank you for taking the time to give us input about your recent move. You don't indicate why you suggested an on-site visit, but we assume you feel as if your move would have been more accurately estimated. We do have an In Home Consultant and we do our best to determine when a site visit is required and when we can assess a move over the phone. We will take your suggestion into consideration and see how we can make improvements going forward. Thank you for your business and your feedback.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Edgardo, thank you for taking the time to give us input about your recent move. You don't indicate why you suggested an on-site visit, but we assume you feel as if your move would have been more accurately estimated. We do have an In Home Consultant and we do our best to determine when a site visit is required and when we can assess a move over the phone. We will take your suggestion into consideration and see how we can make improvements going forward. Thank you for your business and your feedback.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Kristina
From start to finish every team member was fantastic. I was on a tight schedule and you all executed the move flawlessly.
Response
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<div>Kristina, thank you for the 5-star feedback! We're pleased to learn your move was quick and efficient and we were able to meet your timeframe. We appreciate your business - enjoy your day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Kristina, thank you for the 5-star feedback! We're pleased to learn your move was quick and efficient and we were able to meet your timeframe. We appreciate your business - enjoy your day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Lynda and Rodny
The movers were all very curtious and made sure that they placed the furniture exactly where we wanted it. They were all friendly and hard working! They took very good care in wrapping and padding all of our furniture! It was such an easy going experience! I would highly recommend the group of men that did our move!
Thanks so much, Lynda
Thanks so much, Lynda
Response
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<div>Lynda, thank you for the 5-star feedback. We're pleased to learn that your moving team was courteous and careful while also following instructions as to where your belongings were to be placed. Any time a customer says their move was "easy" we know we've accomplished our goal of providing exemplary service. Thank you for your business and your recommendation of TWO MEN AND A TRUCK. Have a happy new year!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Lynda, thank you for the 5-star feedback. We're pleased to learn that your moving team was courteous and careful while also following instructions as to where your belongings were to be placed. Any time a customer says their move was "easy" we know we've accomplished our goal of providing exemplary service. Thank you for your business and your recommendation of TWO MEN AND A TRUCK. Have a happy new year!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Nina and Hector
We absolutely had an enjoyable experience move with Two Men And A Truck. The team was punctual, rather actually early to begin our move. We moved from a 3-bedroom condo (with no elevator) and the workers were just terrific. They took care of our belongings with as much care as they would their own. The entire job was the smoothest we have ever seen. They did more than we expected and we were super satisfied. We would 100% recommend them! Thank you Two Men And A Truck.
Response
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<div>Nina and Hector, thank you for the 5-star feedback. We're pleased to hear your moving team took great care of your belongings while navigating the stair challenge. Any time a customer says the team exceeded expectations we know we've accomplished our mission. Thank you for offering to recommend TWO MEN AND A TRUCK to others. That's the best compliment we can receive. We appreciate your business!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Nina and Hector, thank you for the 5-star feedback. We're pleased to hear your moving team took great care of your belongings while navigating the stair challenge. Any time a customer says the team exceeded expectations we know we've accomplished our mission. Thank you for offering to recommend TWO MEN AND A TRUCK to others. That's the best compliment we can receive. We appreciate your business!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Colina
This move was the best ever! The moving team was extremely helpful, kind, courteous and did an excellent job! Thanks!!!
Response
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<div>Colina, thank you for the awesome review! We're happy to hear you had a great experience with your helpful, kind and courteous moving team. Thank you for selecting TWO MEN AND A TRUCK - we appreciate your business and your feedback. Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Colina, thank you for the awesome review! We're happy to hear you had a great experience with your helpful, kind and courteous moving team. Thank you for selecting TWO MEN AND A TRUCK - we appreciate your business and your feedback. Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Wilfredo
Will stay as my first option for moving in South or Central Florida.
Response
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<div>Wilfredo, thank you for your confidence in Two Men & A Truck®! We love knowing we are your moving company of choice. Thank you for your business. Happy New Year!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Wilfredo, thank you for your confidence in Two Men & A Truck®! We love knowing we are your moving company of choice. Thank you for your business. Happy New Year!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Orlando
Not what I expected
Where racking up the time to charge more
Did not assemble any furniture
Where racking up the time to charge more
Did not assemble any furniture
Response
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<div>Orlando, we are sorry to learn that your experience was not what you expected it to be. It's unusual for a customer to be given the impression that the moving team is not working as quickly as possible. We apologize you did not receive the 5-star service for which we are known. We encourage you to call our office at (407) 624-5991 and ask for Mason, our local manager, if you'd like to discuss this matter further.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Orlando, we are sorry to learn that your experience was not what you expected it to be. It's unusual for a customer to be given the impression that the moving team is not working as quickly as possible. We apologize you did not receive the 5-star service for which we are known. We encourage you to call our office at (407) 624-5991 and ask for Mason, our local manager, if you'd like to discuss this matter further.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Joseph and Kimberly
Fifth time we've used you folks to move us. When the time comes, there will be a sixth time!
Response
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<div>Joseph and Kimberly, thank you for your loyalty to TWO MEN AND A TRUCK! That's a lot of moving if you've used us 5 times. We're so glad we've been able to provide the type of service that keeps you coming back. Thank you for your continued business. We look forward to working with you again as your needs arise. Happy New Year!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Joseph and Kimberly, thank you for your loyalty to TWO MEN AND A TRUCK! That's a lot of moving if you've used us 5 times. We're so glad we've been able to provide the type of service that keeps you coming back. Thank you for your continued business. We look forward to working with you again as your needs arise. Happy New Year!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Ken and Barbara
The crew went over the top to Service Us. They were Fast Safe Courteous to us at all times Till they were done. Couldn't do enough to please us.
ken
ken
Response
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<div>Ken, thank you for the 5-star feedback. We always love to hear when our moving team provides service that exceeds expectations. Thahk you for choosing TWO MEN AND A TRUCK - it was a pleasure to serve you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Ken, thank you for the 5-star feedback. We always love to hear when our moving team provides service that exceeds expectations. Thahk you for choosing TWO MEN AND A TRUCK - it was a pleasure to serve you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Jeff
Vega, Ramos, and Williams were great. They worked very hard in wind, rain, and chill to finish the job. They had great attitudes, and made moving as painless as can be.
Response
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<div>Jeff, thank you for recognizing your moving crew by name. We will be certain to recognize them for their work ethic as well as for maintaining a great attitude despite the weather challenges. Thank you for choosing TWO MEN AND A TRUCK - we wish you a very Happy New Year!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Jeff, thank you for recognizing your moving crew by name. We will be certain to recognize them for their work ethic as well as for maintaining a great attitude despite the weather challenges. Thank you for choosing TWO MEN AND A TRUCK - we wish you a very Happy New Year!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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