
Your Kissimmee Movers
The TWO MEN AND A TRUCK® Kissimmee location opened in 2014, and has been serving the surrounding area ever since. Any size move, big or small, we can handle. Whether you are moving furniture across your house or across the country, we are here to serve you! Our professionally trained movers will take special care of your items in a timely fashion.
Our movers are required to pass our Certified Movers’ Test to ensure proper care of your items. Here at TWO MEN AND A TRUCK®, we adhere to THE GRANDMA RULE®, which means we treat every customer how we would want our grandmother treated (if we accidentally call you gram-gram it’s only because we get really into it). We are licensed, bonded, and insured and we are backed by the nationwide TWO MEN AND A TRUCK® franchise system.
Do you speak Spanish? We can help! We have Spanish-speaking Customer Service Representatives who are fluent in both English and Spanish!
Local moving is what started our brand more than 35 years ago, and we take pride in exceeding our customers’ expectations! We offer a professionally trained and background checked moving team to ensure your belongings are handled with care and that your move runs smoothly.
Whether you’re moving across town or across the country, we’ll get you there. We specialize in long-distance moving, keeping your items safe and secure along the way with the same customer service excellence our reputation was built upon.
Having more than 35 years of experience as the leaders in the moving industry, we’ve learned a thing or two when it comes to packing efficiently. We offer a variety of packing services, from just a few items to an entire home or business. If you’re looking to do it yourself, our locations carry all of the necessary supplies.
If you own a business, you understand the importance of avoiding disruptions in the workplace. Luckily, with our flexible scheduling which includes evenings and weekends, we can work around your schedule to ensure your operation continues to run smoothly.
TWO MEN AND A TRUCK’s Carry Crew service allows you to hire move help by the hour to load and unload your rental truck or storage container. Our professional moving teams can provide this new moving labor service and save you the hassle of heavy lifting.
Ensuring you have the right supplies and boxes to complete your next home or business move is crucial to the success of the move, and luckily we’ve got you covered. We offer a wide selection of competitively priced moving boxes and packing supplies at our locations all across the country.
(Video begins with guitar strumming in the background)
(A TWO MEN AND A TRUCK Moving Truck is show driving on the road)
(Video switches to two movers loading a dresser into the back of a moving truck)
(Videos cuts to two different movers carrying an entertainment center)
(Two movers are indoors setting a wardrobe down up against the wall)
(Two movers carrying a chair wrapped in saran wrap)
(Two movers carrying a recliner down the steps of a customers front porch)
(A mover is shown carrying an item wrapped in moving blankets)
At TWO MEN AND A TRUCK®, we've completed more than 10 million moves across our locations nationwide.
(Two Movers are carrying a very large dresser)
(Two Movers carrying an entertainment center)
We know moving can be a stressful time so we want you to know what to expect.
(Two movers carrying a dresser through the narrow hallways of a customer house)
(Another mover carrying an item wrapped in moving blankets)
In addition to our local and long distance moving services, we can also help with packing.
(A close up on a movers hands wrapping up a plate in packing paper)
Whether you want us to handle it all or you just need packing supplies to do it yourself, we've got you covered.
(Video cuts to an image of a half a dozen rolls of packing paper, rolls of duct tape, and a stack of boxes)
(Video cuts to a couple of TWO MEN AND A TRUCKS wood storage crates)
And if you find yourself needing a storage option, we might be able to help with that too.
(Video shows a female customer representative answering a call with her headset on)
Hi, Mike, this is Madison with Two Men and a Truck. We'll reach out to you a few times prior to your scheduled moving date to make sure we have all the details correct.
(Video shows another angle of customer service representative at her office desk)
(Video cuts to a mover on the phone with a customer in a Two Men And A Truck moving truck)
On the day of your move. Our team will contact you to let you know when they expect to arrive.
(Customer is showing two movers around his house)
(Customer is showing the movers the upstairs area of the house)
Once we get there, we'll do a full walk through so everyone is clear on how to handle the job. before we start.
(Mover is handing customer a tablet)
Before we start we'll be sure to protect your walkways and doorways.
(Mover is hanging a moving blanket on front door of the customers house)
We'll pad and wrap many of your belongings to keep them safe.
(Two movers are pad wrapping up pieces of furniture)
(Mover is lifting a piece of a bed frame)
We may also disassemble some of your furniture to make it easier and safer to move.
(Video cuts to a show of the Two Men And A Truck moving truck and the house)
Then we'll start loading the truck.
(Customer Service Representative speaking with a customer on the phone)
During the move Someone from our office may give you a call or even drop by for a spot check.
(Mover carrying an item to the truck)
We do this to ensure everything is going smoothly and that you're satisfied with our service.
(Two Movers carrying a dresser downstairs)
Once the truck is loaded, we'll head to your new location.
(Moving truck driving out of a customers driveway)
(Customer walking movers through his new house)
When we get there, we'll do another walk through with you to learn where you would like everything to go.
(Mover begging to unload moving truck)
As we unload, we'll unwrap everything and reassemble your furniture.
(Movers taking moving blankets off of a wardrobe)
(Movers reassembling a bed frame)
When everything is off the truck, we'll do one last walk through with you to make sure everything is where you want it.
(Mover carrying a side table out of the moving truck)
(Mover walking with customer through upstairs of house)
We'll finish up our paperwork and collect the final payment following the move.
(Mover going through paperwork with customer)
(Customer on his phone)
We'll ask you to fill out a survey, give us feedback on our services.
We'd also love to have you complete an online review to let others know how your move went.
(Moving truck driving down the road)
We're ready to handle your upcoming move.
Please reach out to us if you have any questions and
thanks for choosing TWO MEN AND A TRUCK®, the MOVERS WHO CARE®.
(Video ends with a the moving truck driving down the road and the TWO MEN AND A TRUCK stick figure logo and emblem appears)
Starting your move with us is easy and stress-free. Here's what to expect:
Choose the MOVERS WHO CARE® for a seamless moving experience.
Why are we the MOVERS WHO CARE®? Because we are committed to providing excellent service on each and every move. Each mover we hire undergoes an extensive background check, drug testing, and professional in-house training, so you can rest assured that you and your belongings are in the best care.
At the heart of our service is THE GRANDMA RULE®, embodying our dedication to treating each customer with the same care and respect we would extend to our own grandmother. With a 96% customer referral rating, we take immense pride in our reputation. From the initial booking to the final move, our aim is to make this your most seamless and satisfying relocation experience yet!
At our company, we believe in going above and beyond to ensure the safety and protection of your belongings during transit. That's why we offer complimentary padding and wrapping of all furniture pieces on move day. This value-added service provides an extra layer of protection, safeguarding your items against any potential damage or scratches during transportation. By taking this proactive approach, we give our customers peace of mind, knowing that their belongings are in good hands and will arrive at their destination in the same condition as when they were packed.
We recognize that accidents can happen, which is why we provide a full-value protection option. Unlike the industry standard, where items are typically valued at 60 cents per pound, we offer enhanced coverage to ensure you receive the best possible protection in the event of any damage. This additional coverage extends beyond just the weight of your items and includes safeguarding your floors, walls, and the furniture pieces themselves. With our commitment to offering top-notch protection, you can have peace of mind knowing that your belongings are fully covered throughout the entire moving process.
My Rights and Responsibilities When I Move(opens in a new window)
[Music Playing]
(Video starts out with the title "Moving Tips" displayed across the screen)
(Video cuts to a TWO MEN AND A TRUCK Franchise Office Manager with a moving truck in the background)
When you're moving, you kind of have boxes all over the place.
I always recommend to have a clear path.
And if you want it to go faster, put a clear path
(Video shows a mover carrying a chair down a customer's hallway in their house)
and put the boxes towards the door.
That way they can just grab them and go.
(Video cuts to a mover with a TWO MEN AND A TRUCK moving truck in the background)
Being prepared, It's so many times we've, we've gone into customer homes where they weren't ready.
Like, you know what I mean?
Don't get me wrong, It's hourly,
(Video cuts to a franchise moving truck backing up)
but we're here to try to make you better in there.
(Video cuts back to mover)
But it's like we've come to some that they look like they just woke up that morning "Like, hey, I'm, I think I'm gonna move today" like, you know?
(Video cuts to the Warehouse Manager of the TWO MEN AND A TRUCK Franchise)
Get a big sharpie, label every box and what room it's going to go into.
(A mover is shown unloading a loaded up MOVING TRUCK)
You're moving into a multi-family home, make sure that, you know, everything's labeled on what floor, whether it's going to an attic, to a basement, to
a kitchen, to a first bedroom, a second bedroom,
(Video cuts back to warehouse manager)
make that plan and have it all down on a piece of paper.
It will make your life a whole heck of a lot easier.
(Video cuts to operations manager)
Be honest on your estimate.
And then you get there and like, oh surprise, we got three more rooms.
We'll get it done, but it's nice heads up.
(Video cuts to an In-Home Estimator)
No loose items. So try and have everything boxed up, packed up, taped up.
The more organized you can be, the better your move goes.
(Video cuts a move manager)
You be ready and we're ready.
(Video and music end with the TWO MEN AND A TRUCK word logo and the video title "Moving" below it.
(Video starts out with Ukulele music in the background with three movers carrying boxes out of a customers home. The video title "Selecting a Moving Company Two Men And A Truck" is displayed on the screen)
(Video cuts to an interview of a customer service representative for a local Two Men And A Truck franchise.)
So finding a moving company can be difficult because moving is a very stressful situation.
A lot of times it comes, um, very unexpectedly.
Um, so they have to make, um, a very quick decision.
Um, and sometimes it's not the most informed, um,
and those that can make it very difficult.
(Video cuts to a Two Men And A Truck operations manager sitting at his desk)
Being able to move, you're, you're moving your whole life, you want to be able to make sure
whoever you choose can do everything you need, whether that's, you know, getting rid of any items you don't want anymore,
whether they can move every item that you have, you know, some moving companies may not be able to move certain things.
So a lot of people wanna be sure they choose a moving company that, you know, they could fully trust.
(The title "Guaranteeing security with your movers" displays on the screen for a few moments)
(Video cuts back to the customer service representative)
A reputable Moving company is usually licensed, bonded, and insured.
(Video cuts to a moving truck with the back opened)
(Two Movers carry a couch into the back of the moving truck)
Um, which basically means we're, we're registered with the state or, um, that we're operating in as well as, um, if someone were to get hurt on the job, the homeowner is protected
by our license and bonding.
(Video shows an employee typing on her computer)
Online reviews definitely have a, a very big effect on, you know, your, your business.
(Another employee using their computer)
So whenever I'm looking to go buy something online.
(Video cuts back to employee typing on her keyboard)
I'm, I'm, you know, looking at the reviews first and seeing what, what other people have said about, you know, set product or company.
(Video cuts back to operations manager sitting at his desk)
So you definitely wanna be able to take care of people where you can.
So, you know, you have those overwhelming positive reviews.
(video then shows the title "know what your paying for")
(Video cuts back to the customer service representative)
Two Men And A Truck deposits um are usually pretty low, um in terms of the total move cost.
(One mover is setting up orange in the road behind the moving truck)
And then they, for the most part are refundable up until a certain point.
(video show a mover carrying a wheel chock)
Um And they're applied to the move total.
(Video cuts back to the customer service rep)
They're not an additional fee.
(Video cuts to the title "Communication during the move process)
(Video cuts to the operations manager)
Communication is very important during the moving process.
(Customer service rep answering the phone)
Uh A lot of customers have, you know, they're always gonna have questions
that come across, you know, during the move.
(Video cuts to a moving truck driving in a parking lot)
And sometimes they're wondering if, you know, guys can take extra items and maybe the guys aren't quite sure.
So they'll be able to, you know, reach out to us and ask us if you don't have a good communication to start in the day, then things get kind of confusing.
(Video cuts to an interview of one of the movers)
Um for instance, for addresses and things like that or like even getting like carpet shield down for them just to make sure that their homes protected.
It's not um it's not a good thing to have them in the, in the dark about things.
It's good to be as open as you can with them and be as comfortable as you can with them just to kind of get them through the Day.
(Video ends with a call to action and the Two Men And A Truck logo and tagline "Movers Who Care")
(Video Starts out with the TWO MEN AND A TRUCK Logo and piano music in the background)
(Video cuts to the title of the video "What Movers Can't Move")
(Video cuts to the words "What Items Won't You Move From My Garage" and cartoon graphic of a small garage with stuff piling out of it)
(A narrator begins speaking)
My garage is jam packed with stuff.
Are there any items you can't move for me?
(Video cuts to a graphic of the word "NO" with different hazard symbols in the letters. Underneath the graphic are the words Flammable, Explosive, Corrosive.)
Regardless of the circumstances, we will not move any flammable explosive or corrosive items.
(Video cuts to a graphic of a green tractor)
If you want us to move your lawnmower, snow blower or other machines that run on gasoline,
(A Gas tank appears and the tractor flips upside down and drains gas into the gas tank)
please be sure to drain the tank prior to moving day.
(Video cuts to a graphic of a bag that says "super plant grow, make your plants growier, fertilizer on it")
There are a number of hazardous materials we can't move including fertilizer,
(A fire extinguisher appears of the fertilizer)
fire extinguishers,
(A graphic of a car battery and multiple batteries appears above the other graphics)
batteries,
(A bottle of bleach graphic appears)
household cleaners
(A propane tank moves across the screen with fire coming out of the bottom of it, making it look like a rocket)
and propane tanks.
(Video cuts to the "NO" graphic that appeared already)
For a complete list of hazardous materials, we won't move, contact your local two men in a truck office.
My house is full of potted plants.
(Video cuts to a gold pot, then a catus grows out of the pot)
How would the movers handle those?
(A series of animals move across the screen behind the cactus plant. Animal noises can be heard in the background)
TWO MEN AND A TRUCK doesn't transport any living things including plants and animals, depending on the weather.
Our trucks can get very hot or very cold inside.
There's also a lack of good air flow in the trucks.
Please be sure to make other arrangements for moving your pets and plants.
(The words "Will They Move My Food" appear on the screen)
I'm concerned my frozen food will thaw in your truck during the move.
What should I do?
(A variety of different cartoon food s appear on the screen)
For a variety of reasons Two men in a truck can't move perishable items including fresh refrigerated and frozen foods.
These items can rot spoil and smell in the truck.
Try to plan your meals to minimize the amount of food you have left.
(The words "Movers Can't Move Food" slow appear on the screen as the foods disappear one by one)
Come moving day, you will be responsible for transporting it or giving it away.
(Video cuts to the words "What personal items should I move" displaying on the screen)
What personal items should I plan to move myself?
(Video cuts to a graphic of cartoon jewelry, cash, and two stick figures with the words "take important items with you" at the above it)
We recommend cash, jewelry, photographs and important papers be taken with you as well as other items that may have strong
sentimental value.
(The RX symbol representing pharmacy appears on screen. Then a pill bottle appears on screen)
We also don't move prescription drugs because we don't want to pack anything on the truck that you may need in case of a life threatening illness.
(A table with pills on it appears)
(Video cuts to a graphic of a pill bottle, first aid kit, toilet paper, and a TWO MEN AND A TRUCK Moving Day Box)
If you have items that you can't live without, we recommend keeping them with you during the move.
(Video cuts to a series of words of the things movers cannot move including the words "Movers Will Not Move," "Hazardous Materials," "plants and animals," "perishable items," "prescription drugs," "money," "sentimental and important items," and the disclaimer at the bottom "For a complete list, please contact your Local Two Men And A Truck Office.")
These are just some examples of items that we don't allow on the moving trucks for a complete list.
Please contact your local two men in a truck office by planning ahead.
You can help avoid last minute problems making moving day less stressful.
(Video ends by cutting to the TWO MEN AND A TRUCK stick figure logo, tagline "Movers Who Care," and the company website.)