Reviews

05/25/2020

Larry

stars
The two guys were very courteous and professional. Their efficiency and knowledge made the move quick and less stressful. Great job.
Response
Larry, we always love to hear when our moving crew is able to create a stress-free move. Thank you for taking the time to recognize your team for their professional, courteous and knowledgeable service. We appreciate your business!
05/19/2020

Chasidy

stars
The move was very expensive for them to only have to move
1) king size bed set
2)1 queen size mattress and box springs
3) 2 end tables
4) one coffee table
5)2tvs
6)tv stand
The workers were SLOW to the point I started helping them
The workers seems like it was there first day(no experience)
And they got lost going to the apartment I was moving to when I offered For them to follow me.
$350 ????
Response
Chasidy, thank you for the feedback. In reviewing the written estimate which was e-mailed to you prior to scheduling, your move actually ended up taking LESS time than we had anticipated. We do our best to provide accurate pricing in advance and it's up to our customers to determine if our price fits their budget. We apologize if you were disappointed.
05/19/2020

Tony

stars
The guys that showed up to move our office were as nice as you could ask for and were very professional. Worked very hard and got the job done and never complained.
Tony
Response
Tony, we love getting reviews such as yours! We're pleased to know your office move went smoothly due to the hard work and professionalism of your TWO MEN AND A TRUCK team. Thank you for your business and your feedback!
05/18/2020

Floyd

stars
even though I thought the team did a good job I thought the cost was high
Response
Floyd, thank you for taking the time to give us input. We're pleased to know the team did a good job for you, but we're sorry the price ended up being higher than you expected. We do our best to be transparent about our pricing and we like to be as accurate as possible but sometimes we run into situations that cause a move to take longer than expected. We appreciate your business and your feedback.
05/18/2020

Everett

stars
The whole experience was amazing, I pray that I get to deal with the same people on my next move to my new home, thank you so much for your entire team, couldn't be happier, Thank you and may God bless you all.
Response
Everett, thank you for the nice review. We're pleased to know you had such a great experience. We will do our best to assign the same team when you move into your new home. Thank you for your business. We look forward to working with you again soon!
05/15/2020

Jancie

stars
Alix, Meus, and Blackshear came out - I was told one of them was new but I couldn’t tell - a great team! The move was going on schedule until it was time to unload - the key broke in the lock on the truck!! While waiting for another key to be delivered, the guys helped me inside-moving things in order to streamline the last leg of the move. All 3 (+ key guy) were professional and personable.
Response
Thank you Janice for the amazing review! We're glad you had a 5-star experience with the team despite the challenge with the broken lock. Thank you for choosing TWO MEN AND A TRUCK. It was a pleasure to serve you!
05/15/2020

Rebecca

stars
The gentlemen assigned to move my furniture were on time, cordial, professional, and worked well together, and it was an overall pleasure dealing with your company. This is the second time I have used your services and should the need arise in the future, I will definitely use Two Men And A Truck again! Thanks for a job well done and I highly recommend you!
Beckie
Response
Beckie, thank you for the awesome review! We appreciate your loyalty to TWO MEN AND A TRUCK and we're glad you can count on us to provide professional and friendly service. Thank you for your business. It was a pleasure to serve you!
05/14/2020

Michael and Debbie

stars
The movers were very nice and fairly efficient. We do have damage to our floors from the movers and we pointed it out to them. We were told we'd be contacted and the damage would be taken care of but we haven't heard a word and it has been one week tomorrow.
Response
Michael and Debbie, we're glad you had a good experience, but we're sorry to hear about the floor damage. Our operations team is now aware and you should be receiving a call from our Claims Manager shortly. If you have additional questions or concerns, please call our office at 863-646-6683.
05/13/2020

Richard

stars
From initial contact with Trinity in the office right through the excellent work of Hernando and Muse handling the move
Pure professionalism, courtesy, and thoughtfulness were on display. A great team, We would highly recommend them to handle your move.
Response
Richard, thank you for the awesome review! We're pleased to know you had an excellent experience with Trinity, Hernando and Muse. We always love to know when a customer feels confident in our service to recommend TWO MEN AND A TRUCK to others. That's a great compliment! Thank you for your business. It was a pleasure to serve you.
05/12/2020

Emily

stars
Moving with two men & a truck is always a pleasure. However, I was a little disappointed with my movers this time. They expressed multiple times being tired and worked very slow. Having used this moving company in the past, I have seen first hand how fast they can move. And these guys were like snails. & as a result I ended up having to pay more money than I have ever paid in the past.
Response
Emily, thank you for taking the time to give us feedback about your recent move. We're glad you have enough history with our company to know that the speed at which the moving team worked this time is not the norm. We apologize if they worked slower than the pace at which you've come to expect. We will discuss this with the moving team and we hope you will give us another chance when it's time to move again. Thank you for your input.