Reviews

06/25/2018

Janet

out of 5 stars
Heard your Ad on WSHU - (NPR supporter) same day I needed to get a mover to help me close up a small office. I felt your price was a bit high, but your availability for me was excellent. The crew I got was great -- as was the estimator, and on time! I would definitely recommend you and use you again.
Response
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<div>Hi Janet, <br/>Thanks for taking the time to share your 5 star rating and review. It&#39;s so great to hear from an NPR fan! We love to support NPR because they share our mission of exceeding expectations with a quality service. Wanted to share the good news that our support of the NPR NewsHour Challenge helped NPR exceed contributions by 46% this summer! We enjoy helping to move our communities forward. Thanks for acknowledging our efforts to support you and NPR! We hope you are enjoying your new home.</div>
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06/17/2018

lacey

out of 5 stars
The movers did an incredible job. I moved from the first floor to the third floor and they moved all of my things in a timely fashion without delay! I will definitely use this company again in the future!
Response
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<div>Hi Lacey, Thank you for the 5-star review of TWO MEN AND A TRUCK&reg; in New Haven! We are happy to hear that your crew worked efficiently to move your belongings forward in a timely manner. As &quot;Movers Who Care&reg;&quot; we want your moving experience to be as stress-free as possible; to hear you would use our services in the future, it lets us know we are delivering on our promise. We wish you all the best in your new home!</div>
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06/13/2018

Liz

out of 5 stars
The communication was great, the guys were efficient, courteous.
Response
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<div>Hi Liz, thank you for the 5 star review of your recent move with TWO MEN AND A TRUCK&reg; in New Haven. We strive to exceed expectations, so when we hear our crew was &quot;efficient&quot; and &quot;courteous&quot; it lets us know we are delivering exceptional service to help make your moving experience stress-free. Thank you for choosing TWO MEN AND A TRUCK&reg; to help move you forward!</div>
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06/12/2018

Karin

out of 5 stars
I was very happy with my experience and the movers were excellent! Thank you!
Response
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<div>Hi Karin, thank you for taking the time to review your recent move with TWO MEN AND A TRUCK&reg; in New Haven. As &quot;Movers Who Care&reg;&quot; we strive to exceed customer expectations, so when we hear you had a positive experience and the movers were &quot;excellent&quot; we know we are achieving our mission. Thank you again for the 5-star review and best wishes in your new home!</div>
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06/08/2018

Ron

out of 5 stars
Very professional and friendly team. Took care moving the furniture.
Response
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<div>Hi Ron, thank you for the 5 star review of TWO MEN AND A TRUCK&reg; of New Haven! As Movers Who Care&reg; we strive to exceed customer expectations when moving your belongings from one location to another, so when we hear that your crew was professional and took care of your furniture, it lets us know that we are fulfilling our mission! Thank you for the kind review of your move with TWO MEN AND A TRUCK&reg; and best wishes in your new home!</div>
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06/05/2018

Gail

out of 5 stars
From start to finish 2 Men were responsive and extremely helpful from the initial call to moving day. Everyone I dealt with was just a really nice person. They always took time to explain everything to my satisfaction. They took good care of my belongings and made suggestions about the care of them in storage that I wouldn’t have even thought of. They arrived on time, finished the job in the amount of time they said they would and the cost was within the estimate provided. I couldn’t be happier and will definitely be using them again. ~Gail~
Response
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<div>Hi Gail, thanks so much for taking the time to review your recent move with TWO MEN AND A TRUCK&reg; New Haven and recognizing the professionalism of our team. As &ldquo;Movers Who Care&reg;&rdquo; we strive to exceed expectations, so when we hear that your moving crew was &ldquo;responsive and extremely helpful&rdquo; from start to finish it lets us know that we are delivering the highest level of customer service. We take value in the &ldquo;Grandma Rule&reg;&rdquo; where we believe that we should treat others and their belongings the way you would want your Grandma to be treated, and we are happy to hear that we delivered that promise and look forward to serving you in the future. Thank you again for the glowing review and best wishes in your new home!</div>
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06/03/2018

Lori

out of 5 stars
Our team of 4 movers were amazing. They worked so hard and were extremely professional. I hope we get the same team when we move again to a new residence in a couple weeks.
Response
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<div>Hi Lori, thank you so much for the positive 5 star review of your recent move with TWO MEN AND A TRUCK&reg;! We will pass your kind words on to your moving crew as they will be pleased to hear about your satisfaction with their work. Our team members go through the STICK MEN UNIVERSITY&reg; training program to ensure they exceed customer expectations. While we cannot guarantee you will have the exact crew on your next move, we can guarantee that your next team will be similarly trained to deliver excellent satisfaction. That said, please let your customer service rep know you want that crew and they will do whatever they can to oblige you!</div>
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06/03/2018

Caroline

out of 5 stars
Moving team was punctual, friendly, and worked quickly. Have already recommended to friends.
Response
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<div>Hi Caroline, thank you for taking the time to give us a five star review! We believe in the golden &quot;Grandma Rule&reg;&quot;, to treat everyone the way you would want your grandma to be treated, so when we hear that our customers recommend us because we are efficient and friendly, it lets us know our TWO MEN AND A TRUCK&reg; crews are delivering the experience they were trained for. Thank you again and we wish you all the best in your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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06/01/2018

Ann

out of 5 stars
The team was polite friendly professional and just generally so kind and service oriented. Your mandate must be customer happiness which was achieved!
Love your company! Team was so kind and friendly and made us feel calmer- moving is awful and you made us feel like you cared!
Response
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<div>Hi Ann, thank you for such a kind review! At TWO MEN AND A TRUCK&reg; we strive to exceed customer expectations, so when we receive a positive review such as yours to let us know your crew was &quot;polite, friendly, and professional&quot; it shows us we are achieving our mission.&nbsp; As &quot;Movers Who Care&reg;&quot; we love to hear that our crew helped reduce your stress to make your moving day was a success.&nbsp; Thank you again for such a positive review and we wish you all the best in your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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05/29/2018

Barbara

out of 5 stars
Milton and the other three gentlemen were very easy to work with. Thank you very much for having such great employees.
Response
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<div>Hi Barbara, thank you for the wonderful review! We are very pleased to hear that the TWO MEN AND A TRUCK&reg; crew exceeded your expectations and were easy to work with. As &ldquo;Movers Who Care&reg;&rdquo;, we appreciate your recognition of our professionalism. Thank you again for the kind response, and best wishes in your home!</div>
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