Reviews
Erin
The office staff walked me through the process, simplifying my planning. Then, the moving staff were quick and friendly. Overall, they made this a surprisingly good experience. Thanks!
Response
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<div>Hi Erin, Thank you for the 5-star review of your move with TWO MEN AND A TRUCK® in New Haven, CT. As "Movers Who Care®" we aim to make your moving day as stress-free as possible, so when we hear the move was "quick and friendly" it lets us know we delivered on our promise. We will be sure to pass along your compliments to the crew and we wish you all the best in your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Erin, Thank you for the 5-star review of your move with TWO MEN AND A TRUCK® in New Haven, CT. As "Movers Who Care®" we aim to make your moving day as stress-free as possible, so when we hear the move was "quick and friendly" it lets us know we delivered on our promise. We will be sure to pass along your compliments to the crew and we wish you all the best in your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Dorothy
The Movers, Kevin and David were very professional in every aspect of the move: from Customer Service to taking extraordinarily meticulous care in moving some difficult pieces through a small hallway with a sharp turn. These men made a stressful and emotional day a brighter one. Thank you, Kevin and David
Response
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<div>Hi Dorothy, Thank you so much for taking the time to review your move with TWO MEN AND A TRUCK® in New Haven, CT and acknowledging the professionalism of the crew. Our crews go through the STICKMEN UNIVERSITY® where they get hands-on training on how to maneuver different types of furniture in various settings to ensure proper care of your items. We are so happy to hear they are putting that knowledge to good use and providing the 5-star experience we promise! We wish you all the best as you settle into your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Dorothy, Thank you so much for taking the time to review your move with TWO MEN AND A TRUCK® in New Haven, CT and acknowledging the professionalism of the crew. Our crews go through the STICKMEN UNIVERSITY® where they get hands-on training on how to maneuver different types of furniture in various settings to ensure proper care of your items. We are so happy to hear they are putting that knowledge to good use and providing the 5-star experience we promise! We wish you all the best as you settle into your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Miles
The crew did a great job! Very satisfied with the experience!
Response
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<div>Hi Miles, Thanks so much for the 5-star review of your move with TWO MEN AND A TRUCK® in New Haven, CT and for taking the time to recognize the crew's dedication! We know how stressful moving can be, so to hear you were "very satisfied" with the crew's hard work lets us know we fulfilled our mission of exceeding your expectations. Best wishes in your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Miles, Thanks so much for the 5-star review of your move with TWO MEN AND A TRUCK® in New Haven, CT and for taking the time to recognize the crew's dedication! We know how stressful moving can be, so to hear you were "very satisfied" with the crew's hard work lets us know we fulfilled our mission of exceeding your expectations. Best wishes in your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Beth
Our experience with Two Men and a Truck was excellent. They arrived on time and were professional, efficient and friendly throughout the move. They took great care with our things and I would happily recommend their services to others.
Response
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<div>Hi Beth, Thank you for reviewing your move with TWO MEN AND A TRUCK® in New Haven, CT. Our crews work hard to move your belongings with care, so when we hear your experience was "excellent", it lets us know we are living out our mission as being the "Movers Who Care®". We will be sure to pass your kind words on to them as they will be pleased to hear about your satisfaction with their work! Thank you again for the review and best wishes in your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Beth, Thank you for reviewing your move with TWO MEN AND A TRUCK® in New Haven, CT. Our crews work hard to move your belongings with care, so when we hear your experience was "excellent", it lets us know we are living out our mission as being the "Movers Who Care®". We will be sure to pass your kind words on to them as they will be pleased to hear about your satisfaction with their work! Thank you again for the review and best wishes in your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Clara
My move was from a one bedroom apartment to another on a very last minute notice. Luis was friendly but Mike was rude and had a bad attitude. Within the first 15 minutes of the move, Mike grabbed my great grandfather's Atlas, that I had placed on the ground, by the front cover page and and threw it where it fell pages open, face down, on an open box, because he felt it was in his way. I didn't have much to move, and I was moving to a new place 5 minutes away, so the move should have been quick, under 3 hours. However, it seemed like Luis and Mike purposely took their time as this was on an hourly basis and I felt taken advantage of. It took them three hours just to move my stuff out of the apartment. I was overcharged for this move and regret hiring Two Men and a Truck.
Response
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<div>Hi Clara,<br/>As you are aware, we have investigated the circumstances of your move and hope that you feel our follow through addressed your concerns. We hope you are enjoying your new home.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Clara,<br/>As you are aware, we have investigated the circumstances of your move and hope that you feel our follow through addressed your concerns. We hope you are enjoying your new home.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Caroline
This was a very difficult move, after the loss of my husband. The movers and staff and two men and a truck were very kind and gentle during the entire process. They took care of all of my things, and were very polite. Thank you
Response
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<div>Hi Caroline, Thanks so much for taking the time to review your recent move with TWO MEN AND A TRUCK® in New Haven, CT. We can empathize with your situation and are truly glad we were able to help during this difficult time. As "Movers Who Care®" we believe in the GRANDMA RULE® - to treat everyone the way you would want your Grandma to be treated. It warms our hearts to know our crews fulfilled that special mission. Thank you again for the kind words and we wish you all the best!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Caroline, Thanks so much for taking the time to review your recent move with TWO MEN AND A TRUCK® in New Haven, CT. We can empathize with your situation and are truly glad we were able to help during this difficult time. As "Movers Who Care®" we believe in the GRANDMA RULE® - to treat everyone the way you would want your Grandma to be treated. It warms our hearts to know our crews fulfilled that special mission. Thank you again for the kind words and we wish you all the best!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Lorraine
The moving team was courteous and efficient. Rob resolved the billing issue on the spot.
The office staff was courteous and answered all questions. The only concern was making clear the need to have someone sign off at each point and understand the cost from point of departure because the contact implied New Haven as a starting point. Rocky Hill starting point impacted time and cost which Rob was able to resolve on the spot.
Lorraine
The office staff was courteous and answered all questions. The only concern was making clear the need to have someone sign off at each point and understand the cost from point of departure because the contact implied New Haven as a starting point. Rocky Hill starting point impacted time and cost which Rob was able to resolve on the spot.
Lorraine
Response
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<div>Hi Lorraine, thank you for taking the time to review your move with TWO MEN A TRUCK® in New Haven, CT. We appreciate your acknowledgment of our movers' courteousness and efficiency. As "Movers Who Care®", we strive to exceed expectations and are glad we were able to clear up any confusion. We have taken your feedback into consideration and will drill the team to deliver speed without incident. We hope all your belongings moved forward in perfect condition. Thank you again for your feedback and we wish you all the best in your new home.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Lorraine, thank you for taking the time to review your move with TWO MEN A TRUCK® in New Haven, CT. We appreciate your acknowledgment of our movers' courteousness and efficiency. As "Movers Who Care®", we strive to exceed expectations and are glad we were able to clear up any confusion. We have taken your feedback into consideration and will drill the team to deliver speed without incident. We hope all your belongings moved forward in perfect condition. Thank you again for your feedback and we wish you all the best in your new home.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Elizabeth
I found the staff and especially the moving staff extremely professional and helpful. They even offered some much needed decorating insights!! I will definitely recommend!!
Response
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<div>Hi Elizabeth, Thanks so much for taking the time to review your move with TWO MEN AND A TRUCK® in Central, CT. We strive to exceed your expectations by providing a 5-star performance - so when we hear you will "definitely recommend" our services it lets us know we are delivering on our promise! We wish you all the best in your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Elizabeth, Thanks so much for taking the time to review your move with TWO MEN AND A TRUCK® in Central, CT. We strive to exceed your expectations by providing a 5-star performance - so when we hear you will "definitely recommend" our services it lets us know we are delivering on our promise! We wish you all the best in your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Mercedes
Two Men and a Truck made our entire moving process smooth and easy. The office staff were flexible, and so were the movers themselves - everyone was creative and willing to make sure our move was a seamless and pain-free process. Thank you!
Response
<div class="bv-review-response-container">
<div>Hi Mercedes, Thank you for taking the time to review your move with TWO MEN AND A TRUCK® in New Haven, CT. Our crews go through the STICKMEN UNIVERSITY® where they get hands-on training on how to maneuver furniture in different types of settings, to help make the move go as seamless as possible. As "Movers Who Care®" we aim to provide you with a stress-free move, so to hear you had a positive experience from start to finish lets us know we are delivering on our promise! Best wishes in your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Mercedes, Thank you for taking the time to review your move with TWO MEN AND A TRUCK® in New Haven, CT. Our crews go through the STICKMEN UNIVERSITY® where they get hands-on training on how to maneuver furniture in different types of settings, to help make the move go as seamless as possible. As "Movers Who Care®" we aim to provide you with a stress-free move, so to hear you had a positive experience from start to finish lets us know we are delivering on our promise! Best wishes in your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Eileen
Could not have been more satisfied. Thank you.
Eileen
Eileen
Response
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<div>Hi Eileen, Thank you so much for taking the time to review your move with TWO MEN AND A TRUCK® in New Haven, CT. As "Movers Who Care®" we strive to exceed your expectations, so to hear you "could not have been more satisfied" it lets us know we are fulfilling our mission. Best wishes!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hi Eileen, Thank you so much for taking the time to review your move with TWO MEN AND A TRUCK® in New Haven, CT. As "Movers Who Care®" we strive to exceed your expectations, so to hear you "could not have been more satisfied" it lets us know we are fulfilling our mission. Best wishes!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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