Reviews
Sophie
Great company!! Movers and supporting staff provide such excellent customer service! I will definitely continue using Two Men and a Truck for future moves.
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<div>Sophie, thank you for your feedback! We are very happy to hear how we did regarding your move! We will be happy to service you again in the future!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Sophie, thank you for your feedback! We are very happy to hear how we did regarding your move! We will be happy to service you again in the future!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Kristin
The movers were fantastic! Worked hard in 95 degree heat and had a great attitude all day.
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<div>Kristin, We are happy to hear how well the men did despite the heat! Thank you for using our services and if you need any future moves please give us a call again! Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Kristin, We are happy to hear how well the men did despite the heat! Thank you for using our services and if you need any future moves please give us a call again! Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Aaron
The two movers were great. I understand the truck charge but thought maybe it could have been waived since they weren't using the truck. That is my only complaint.
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<div>Aaron, <br/>We really appreciate the feedback regarding your move. Unfortunately we cannot waive a travel charge even if the truck was not used for transporting any items. The travel charge is in place to pay for the cost of the materials used on the move and also the cost of gas to get the truck to and from the location. We hope we can help you with any moving services you may have in the near future, and thank you for choosing TWO MEN AND A TRUCK Denver</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Aaron, <br/>We really appreciate the feedback regarding your move. Unfortunately we cannot waive a travel charge even if the truck was not used for transporting any items. The travel charge is in place to pay for the cost of the materials used on the move and also the cost of gas to get the truck to and from the location. We hope we can help you with any moving services you may have in the near future, and thank you for choosing TWO MEN AND A TRUCK Denver</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Barbara
TK was very reassuring. He clearly recognizes that moving can be very stressful for clients and frequently said “Breathe! We’re professionals and you don’t need to stress!”
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<div>Barbara, thank you for the feedback! We are more than happy our men are out not only moving the items, but having customer service behind them as well. Thank you for selecting Two Men And A Truck!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Barbara, thank you for the feedback! We are more than happy our men are out not only moving the items, but having customer service behind them as well. Thank you for selecting Two Men And A Truck!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Diana
The office staff was very nice, but it is very difficult to talk to anyone.. You call and leave a message, you guys call back and I am at work and cannot answer my phone.. So, I call back and again have to listen to a very long message and leave another message.. I think you need to hire more office staff. Then my order was wrong.. They said, we had a piano to move- which we did not and said we had a lot to move and we did not. Better phone service would be nice... I hate leaving a message......
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<div>Diana, we apologize for the experience you had with communicating with us. Our office staff tries to give the best customer service possible and we will use your feedback to help us in the future! Thank You.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Diana, we apologize for the experience you had with communicating with us. Our office staff tries to give the best customer service possible and we will use your feedback to help us in the future! Thank You.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Brianna
I had three movers. The only issues I had was with Ricky. He rolled his eyes every time I told him something needed to either go upstairs or in the basement. Seemed very lazy. Finding excuses why he couldn’t carry more. He was told by the gentleman in the white bandana ( who was such a good mover, very professional) how to improve his working and he just made excuses. The two other movers, Lloyd and another. I forgot his name, but they were both so respectful and very polite.
Response
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<div>Brianna, <br/>Thank you so much for your feedback in regards to your move with us. I am terribly sorry that you felt as if one of your movers was slacking or being lazy on your job. That is unacceptable when it comes to acting professional. I will be sure to coach and counsel Ricky immediately so that his work ethic changes to coincide with our mission. It is our goal to serve every customer with the utmost respect while taking care of their wants/needs. I am glad to hear that Lloyd and your third mover did such a great job on the move, and I hope that their actions are that of which you remember us by. Thank you again for choosing TWO MEN AND A TRUCK Denver, we hope to assist you with many moves to come!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Brianna, <br/>Thank you so much for your feedback in regards to your move with us. I am terribly sorry that you felt as if one of your movers was slacking or being lazy on your job. That is unacceptable when it comes to acting professional. I will be sure to coach and counsel Ricky immediately so that his work ethic changes to coincide with our mission. It is our goal to serve every customer with the utmost respect while taking care of their wants/needs. I am glad to hear that Lloyd and your third mover did such a great job on the move, and I hope that their actions are that of which you remember us by. Thank you again for choosing TWO MEN AND A TRUCK Denver, we hope to assist you with many moves to come!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Don
Aria, Chris and Larry the driver were OUTSTANDING! They worked effectively and carefully!
I would use them again in a heartbeat!
Don
I would use them again in a heartbeat!
Don
Response
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<div>Don, <br/>Thank you so much for the positive words that you have provided us with! We appreciate your business and are so happy that your move went well! Thank you again for being such a great customer and for choosing TWO MEN AND A TRUCK Denver.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Don, <br/>Thank you so much for the positive words that you have provided us with! We appreciate your business and are so happy that your move went well! Thank you again for being such a great customer and for choosing TWO MEN AND A TRUCK Denver.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Matthew
Tony and Chris were excellent! I am so grateful that we had them. They were fun to work with and made moving so much easier to handle. It was
long (and hot) day moving us out of our old place and into our new house, but they kept a professional and humorous attitude the whole time. Watching them struggle up the stairs with our dresser was proof that hiring them was the right decision, there is no way we could have moved without them. All of our furniture and our home was left in great condition, despite the challenges and bulkier items. Thanks again, guys!
long (and hot) day moving us out of our old place and into our new house, but they kept a professional and humorous attitude the whole time. Watching them struggle up the stairs with our dresser was proof that hiring them was the right decision, there is no way we could have moved without them. All of our furniture and our home was left in great condition, despite the challenges and bulkier items. Thanks again, guys!
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<div>Matthew, Thank you so much for your awesome response on our movers! We are very glad we could be apart of your move and we look forward to moving you in the future. Thanks!!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Matthew, Thank you so much for your awesome response on our movers! We are very glad we could be apart of your move and we look forward to moving you in the future. Thanks!!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Priscilla
Excellent care of my personal items. Could have parked closer to speed up process.
Response
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<div>Priscilla, <br/>Thank you so much for your feedback on your move! I am sorry to hear that the parking was somewhat of an issue during your move. Sometimes it is very tough to find the best parking when in the middle of downtown, but our employees are trained to park in the closest/safest location for the truck to be loaded. I will be sure to re-visit this topic with all team members as soon as possible! I am happy to hear that they took such great care of your belongings throughout the move and that the overall experience was a success. Thank you again for the feedback and for choosing TWO MEN AND A TRUCK Denver!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Priscilla, <br/>Thank you so much for your feedback on your move! I am sorry to hear that the parking was somewhat of an issue during your move. Sometimes it is very tough to find the best parking when in the middle of downtown, but our employees are trained to park in the closest/safest location for the truck to be loaded. I will be sure to re-visit this topic with all team members as soon as possible! I am happy to hear that they took such great care of your belongings throughout the move and that the overall experience was a success. Thank you again for the feedback and for choosing TWO MEN AND A TRUCK Denver!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Owen
I had an amazing experience. Two men and a truck are a little pricey compared to some of your competitors, but you are paying for piece of mind - knowing that all of your items will be taken care of. Happy to spend the extra $ for the seamless experience.
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<div>Owen, thank you for taking the time for the feedback. We are happy to hear that the men met your expectations. Please give is a call if you need any future services!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Owen, thank you for taking the time for the feedback. We are happy to hear that the men met your expectations. Please give is a call if you need any future services!</div>
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