Reviews
Kathleen
Anthony, Chris and James were great, and hard workers!
Sharon
I have needed movers for multi-stop moves in town several times in the past 3 years. Two Men and a Truck are always flexible and willing to manage these, and they do it well. I don't shop around, I go straight to Two Men and a Truck.
Judy
You never finished our move and we haven't heard back from you because you sent too small of a truck, you still haven't finished moving our stuff, if you finish the job we would recommend your company. The men who moved us were outstanding. I spoke to 2 different people telling them the items we needed moved, we added a refrigerator, but the truck you sent still couldn't fit our dining room table, kitchen table, coffee table, and couch! adding a refrigerator would not have the changed space needed that much. Even the driver said when he arrived how small the truck was for what we needed moving.
Response
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<div>Judy, we apologize for the miscommunication on your move. Our office was closed in observance of Memorial Day so we also apologize for the delayed response but will be getting the rest of your stuff moved as soon as possible. Sometimes it is difficult to tell what will fit in one truck without doing an in-home consultation and unfortunately we didn't get it right on this one. We will be in touch as soon as something opens up, otherwise you can expect us on the date that we previously discussed.</div>
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<div>Judy, we apologize for the miscommunication on your move. Our office was closed in observance of Memorial Day so we also apologize for the delayed response but will be getting the rest of your stuff moved as soon as possible. Sometimes it is difficult to tell what will fit in one truck without doing an in-home consultation and unfortunately we didn't get it right on this one. We will be in touch as soon as something opens up, otherwise you can expect us on the date that we previously discussed.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Francis
The movers this time weren't as coordinated as the 1st 2 times I used your services. They were not bad, but the 1st 2 time were just better. The last time, our bed was completely taken apart, this time, it wasn't and some of the screws fell off. As long as the it can be reassembled as before then I'll be good. The couches were not wrapped like last time. They did wrap it but used the pads, which I found odd, then when the realized they needed the pads back, they took the pads and have the couches with no plastic wrap. Luckily I have an indoor storage and the couches are standing sideways so its easy to clean that one side.
They didn't do a bad job, my expectations were just different compared to the last crew and the one before that moved. They were hard workers, just not a team.
They didn't do a bad job, my expectations were just different compared to the last crew and the one before that moved. They were hard workers, just not a team.
Response
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<div>We apologize for not exceeding your expectations on this one, Francis. We hope that you will give us a chance to make up for it, should you ever need moving services in the future.</div>
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<div>We apologize for not exceeding your expectations on this one, Francis. We hope that you will give us a chance to make up for it, should you ever need moving services in the future.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Frank
The 3 men that moved us were awesome. They worked hard and efficient and took care of everything. Extremely grateful for all 3 movers Thank you
Jacquelyn
You guys did get a great job moving my mom from a house to a seniors apartment.
Raven
The team I had was great and their sense of humor was awesome.
Kimberly
My two guys moving my items moved my things with care and expertise. Not only did they ensure that my items were moved, Anthony fixed one of my furniture pieces that was originally broken from a previous move! These two guys communicated well with each other, took time to problem solve, and took extra care of my son's belongings. These two guys were responsible in cleaning up and made sure they had all their items and the blankets folded before they left the house. Unlike the previous movers, I was allowed on the truck to verify that all my belongings were off the truck. These two guys had me laughing and they ALWAYS had a smile on their faces. These guys took pride in their work. Please give them a raise!
Vicki
Everything was great except for the 3 little dents in my new refrigerator door. The guys were friendly, listened to what we had to say, and courteous. It was only the very last thing, after 4 hours of packing and moving that the door to the refrigerator was dented by the kitchen island corner, because the padding became bunched and came off of the refrigerator. Someone is coming out Friday to look at the damage and see what can be done.
Jamie
I worked with Damien and Steve. They did an awesome job! They were on time, very friendly and offered any other help while still getting the job done in a very professional and timely manner. I would hope they would help us move again.
Response
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<div>We're glad you enjoyed the your move, Jamie! You can certainly request Damien and Steve for your next move and we will do everything we can to get them on it.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>We're glad you enjoyed the your move, Jamie! You can certainly request Damien and Steve for your next move and we will do everything we can to get them on it.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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