Reviews
Cindy
They were absolutely great. I felt bad because of the snow they got their truck stuck and they had to carry everything through the snow. They didn’t complain and moved everything quickly and efficiently. I really appreciated my two men and a truck.
Response
Cindy, thank you for updating us about your moving service, we're glad to hear that everything worked out, even in tough moving conditions. We will certainly pass along your appreciation to the crew. Thank you for choosing us to help you:)
Victor
Great service and great team of movers.
Response
Victor, Thank you so much for your kind words! We’re thrilled to hear our team made your move a great experience. We’ll be sure to pass your praise along to our movers — they’ll love hearing it!
Tanner
Terrence, Joe, and Travis did an amazing job with my move. Extremely fast and efficient move which saved me a lot of money. Thank you again!
Response
Thank you so much for the kind review! We’re glad to hear Terrence, Joe, and Travis provided a fast and efficient move and helped save you time and money. We truly appreciate you choosing us and will be sure to share your feedback with the team.
Debbie
Hugo, Lamar and Terrance were careful, organized and professional. I want to leave a tip for the three of them. I missed the opportunity to tip on the pad I was filling out to pay. Please let me know how I can do so.
Response
Hello Ms. Campbell, we are so glad to hear you had a good experience with your moving team! We can certainly add a tip for you. If you wouldn't mind calling the office at 479-271-8228 and we can get that taken care of for you. Thank you so much for choosing the moving services here at TWO MEN AND A TRUcK Bentonville.
Doug
Theee gentleman were sent to our residence. They called to advise that they would be about 2 hours late, and i understood and waited for them. 2 hours later. They promptly showed up, and they completed the move in
Response
Thank you so much for your understanding. In the service industry, situations can pop up unexpectedly due to factors that aren’t always known at the time of scheduling, and we truly appreciate your patience. I’m glad to hear our team kept you updated, arrived as promised, and completed your move efficiently. If there’s anything more we can do for you, we’re here to help.
Madison
I've used another local moving company and Two Men beat their prices. The team was very professional, arrived early, and none of my stuff got broken! Which was a huge plus compared to my previous moving experience with another company. Hopefully I don't have to move again any time soon, but I will definitely enlist Two Men if I do!
Response
Thank you for sharing this! We’re glad to hear our pricing, professionalism, and care with your belongings made a difference—especially compared to past experiences. We appreciate the trust you placed in our team and would be happy to help again whenever you need us.
Danielle
The men we had were very experienced and efficient! We had some pieces we were concerned about moving through doorways, and they were able to move them no problem! They were great to work with!
Response
Thank you so much for sharing this! We’re glad to hear our crew made the move smooth and handled those tricky pieces without any issues. We appreciate you trusting us with your home, and we’re happy to hear the team was so easy to work with.
Branson
Service was not completed. I was called a liar by Zach at the Bentonville office. Once the recorded call was reviewed, I received an apology but still did not receive the service I paid for. This was a very frustrating experience and a complete waste of my time. My stuff was never moved, but I was led on for multiple days. Nobody called to cancel, I had to call them to find out. Unprofessional!!!
Response
Branson,
Thank you for sharing your experience. We’re truly sorry for the frustration you felt and for how the situation came across during the early conversations and we’re glad we were able to talk through the misunderstanding and reach a resolution so the service could be completed.
While the situation ended on the right note, we regret that the process leading up to it caused unnecessary stress. Our goal is always to keep communication clear and respectful, and we’re sorry this experience did not reflect that at first.
If there’s anything more you’d like us to address or anything further you need, please let us know—we truly appreciate the chance to make things right.
Thank you for sharing your experience. We’re truly sorry for the frustration you felt and for how the situation came across during the early conversations and we’re glad we were able to talk through the misunderstanding and reach a resolution so the service could be completed.
While the situation ended on the right note, we regret that the process leading up to it caused unnecessary stress. Our goal is always to keep communication clear and respectful, and we’re sorry this experience did not reflect that at first.
If there’s anything more you’d like us to address or anything further you need, please let us know—we truly appreciate the chance to make things right.
Louis
Not a great experience. Things need to be explained in more detail and better at the time of scheduling.
Response
Hi Louis,
We're sorry to hear you weren't completely satisfied with your experience. and misunderstood hot the billing time works. We took the time to review the calls between yourself and your moving consultant and heard the consultant explain the hourly rate, the one-hour minimum and the total time including the travel from and to our office. The moving service took the 1.25 hours of service and you were billed accordingly. That said, if something still felt unclear on your end, we want to understand that. Please feel free to call the office so we can talk through it together and make notes for future improvements. Your insight helps us serve customers better. Thank you for choosing TWO MEN AND A TRUCK Bentonville.
We're sorry to hear you weren't completely satisfied with your experience. and misunderstood hot the billing time works. We took the time to review the calls between yourself and your moving consultant and heard the consultant explain the hourly rate, the one-hour minimum and the total time including the travel from and to our office. The moving service took the 1.25 hours of service and you were billed accordingly. That said, if something still felt unclear on your end, we want to understand that. Please feel free to call the office so we can talk through it together and make notes for future improvements. Your insight helps us serve customers better. Thank you for choosing TWO MEN AND A TRUCK Bentonville.
Scott
They were great from start to finish! The team organized the move, arrived on time and completed the move as expected…
Response
Thank you so much for sharing this! We’re glad to hear the team stayed organized, arrived on time, and made the move go just the way you expected. We appreciate you choosing us and hope we can help again anytime you need an extra hand.
