Reviews

Your whole team has always taken great care of me.

My movers were amazing. They did an excellent job and I couldn't have asked for better.

Colton and Nick were professional and courteous. They introduced themselves , quickly assessed the job, and got to work. They covered my furniture carefully so nothing was damaged. The unloading was just as efficient. I would highly recommend the company and this team to others.

Two men help me and my daughter move from Conway. The tall skinny black man told us (two females) up front that he didn’t talk much during the move. He did not stop talking the entire time and rattled on about mostly nothing. He also felt at liberty to touch my daughter and I often on our shoulders and backs until I finally told him to Stop Touching Me, this was very unprofessional and offensive. The other mover was of average build and was a perfect gentleman the entire move. They did stack too many boxes on the dolly at one time and rolled in down a second story flight of stairs banging it on every step. We had many fragile boxes. When we arrived one of the fragile boxes had been turned sideways and olive oil had spilled over 4 other boxes and on to a dresser. Luckily nothing was broken.

A lot of furnature was damaged broken dresser and damaged ansher and dryer and coffee table and night stands

Careless with some of my belongings. Broke my headboard, and in turn my whole bed fell and hit the ground that night. Was reimbursed $100 at the time, but now I’m out a whole bed. Not the best experience.

Prior use was amazing; This time I had Jerrad come out and give an estimate. I took him on a tour of the house and pointed out every item to be moved, along with fragile items, and China cabinets that would need to be packed. I received the price estimate along with a time estimate the next day. On the day of the move; however, the movers acted like they had no idea they were going to pack the china cabinets, then the time estimate of 4 1/2 hours to pack the house turned into 6 hours. They unloaded at the new house and left, without me being able to inspect all items. The day after the move, I found several items damaged from the move including a china cabinet. I am not happy with this move at all.

Damaged refrigerator, antique lamp, stained couch, damaged picture frames, bed frame, didn’t assemble bedroom furniture, no wrapping for pictures....stuffed in a box, threw furniture unwrapped in truck, packed boxes labeled “spices”...weighs over 60 lbs....dumped in bathroom.....drug it back to kitchen and it’s dirty garage articles, dumped downstairs boxes upstairs and vice versa.....weighs 60-80 lbs each. Etc, etc. turned in 3 claims fir damages 6/21.....ZERO calls from office.

I am still waiting on a call back from operations about damage done in the rental house from where I was moving. The moving guys were nice and hard working but they scratched the hardwood dragging the dolly and damaged a step. I have sent pictures but the office staff has been slow to respond and assist. So far I have talked to three people (John, Jerry and Aaron), sent pictures and told a fourth person would call me Saturday. So far nothing. I need this resolved ASAP.

The first day when the packers came, they did not pack everything which caused the movers to spend 6 hours packing in the 2nd day before they could start moving items into the truck. Everyone was in a hurry, things were not packed properly to prevent damage and the boxes were not marked to give any clue as to what was in the boxes. Things were turned upside down and spilled in the boxes. The Keurig coffee maker was packed with water in the dispenser and I had to tell them that water was pouring out of the box. It was ridiculous. Some items were packed with blankets Nx plastic wrap, but the majority was packed only with plastic wrap, making my furniture vulnerable to scratches. I have several damaged pieces. In addition my mother’s vintage diamond wedding ring set was stolen.