Reviews
Trent
Estimate was wildly wrong underestimating amount of man power and space needed as well as time required. Horrible treatment of my goods, no padding, care or attention, moving items uncovered in the rain, leaking truck, leaving items behind, not providing lock, threats to not move goods day of moving if release of liability not signed. As bad as it gets.
Response
Hi, Trent! We are sorry to hear that you were dissatisfied with your service. We are also sorry to hear that damage occurred. This is an unfortunate part of our industry, for which we have policies in place to resolve when needed. You refused to acknowledge or accept these policies, which made us hesitant to proceed with your service. In the future, we will learn from this experience and make sure our customers accept our policies prior to the starting dates of their services. Regarding your estimate, we provided a binding flat fee to move as much as possible with one of our 26ft trucks and even offered to load items that wouldn’t fit in our truck into a trailer that you said you would provide and relocate at no additional cost. We fulfilled our agreement for the pricing you received, and we will certainly address your damages when your balance has been paid, per the signed agreement.
Teresa
Excellent service rating to office and especially our movers! Thank you!
Response
Thanks for the awesome review. We will be sure to send your compliments over to the guys. Thanks for choosing TWO MEN AND A TRUCK!
Don
Great service from the office, my movers were fantastic. This was as close to painless as moving can ever be. I would highly recommend!
Response
We appreciate the recommendation Don! Thanks for choosing TWO MEN AND A TRUCK!
Tiffany
Bobo and his team were a pleasure. Very respectful young men
Response
Thanks Tiffany! We are very happy to hear this and wish you the very best in your new home!
Tyler
Casey, Jason, and Seth collectively made my move as seamless and streamlined as I could have imagined. I'll gladly use and recommend Two Men and a Truck in the future.
Response
Thank you for taking the time to share your recent experience with us! We are so happy our team could help make your moving day less stressful. Have a great day!
Raven
The team was super helpful !
Response
We are grateful and appreciate the time you took to leave your review. Thanks for choosing Two Men and a Truck!
Becca
The guys moving were great. Treated the furniture well and were very personable.
Response
Thanks for the awesome review. We will be sure to send your compliments over to the guys. Thanks for choosing TWO MEN AND A TRUCK!
Diana
Our organization used Two Men and a Truck to remove furniture in preparation for an event and then after the event to put the furniture back. They did a great job all the way around. The staff were friendly, careful and efficient.
Response
Thank you for choosing the Movers Who Care and sharing how your recent move went. We truly appreciate it and are so happy to have helped make the day easier!
Stephanie
The three Gentlemen that moved all of my stuff were PHENOMONAL! This is seriously that best and most professional moving experience that I have ever had the pleasure to deal with. They climbed 3 flights of stairs multiple time with extremely heavy things and had no complaints. Thank you so much for everything!
Response
Thanks for the awesome review. We will be sure to send your compliments over to the guys. Thanks for choosing TWO MEN AND A TRUCK!
Sunshine
The guys were great and helpful
Response
Thank you Sunshine! We are very happy to hear this and wish you the very best in your new home!
