Reviews
Risa
Brian and Robert were excellent!
They were efficient and also took great care with all of my items.
They had upbeat and positive attitudes and were a true joy to work with!
Thank you for making my difficult move so much easier!
They were efficient and also took great care with all of my items.
They had upbeat and positive attitudes and were a true joy to work with!
Thank you for making my difficult move so much easier!
Response
Thank you for the wonderful feedback! We’re so glad to hear that Brian and Robert brought positivity and care to your move. Knowing they made a challenging day easier for you really makes us proud of the work we do. I’ll pass along your kind words to them—they’ll be delighted to hear how much their hard work and upbeat attitudes meant to you. We’re here anytime you need us!
Jay
The 2 men helping us with our move were great. Mac explained every part of the pick up and delivery process. Both Mac and Marcus were great communicators, providing explaination and asking questions when needed. They worked hard and were very careful with our items and property. Both are fine young men and I would be happy to use them if I needed to move again. A great experience.
Response
Thank you for this thoughtful review! We’re thrilled to hear that Mac and Marcus made your move such a positive experience. Their clear communication and attention to detail show how much they care about making each step easy and stress-free. We’re grateful you trusted us with your move and would welcome the chance to help you again in the future. I’ll be sure to pass along your kind words to Mac and Marcus—they’ll appreciate it!
Brittany
Both movers were prompt, moved quickly and with care, and were efficient.
Response
Thank you for taking the time to leave this great review! We’re so glad to hear that our movers arrived promptly and made your move both quick and careful. Efficiency and attention to detail are what we strive for, and it’s wonderful to know they delivered that for you. We appreciate your trust in us!
Regina
The 2 (Milton and his partner, sorry I forgot his name) men that moved me this past weekend (9/28) were exceptional! They were very professional and courteous. I was so please with there work. They made my life so easy and I was so grateful for them because I had no one to move me.
Response
Thank you for sharing this wonderful review! Milton and his partner will be so pleased to hear how much their professionalism and courtesy meant to you during your move. We’re thrilled that they could step in and make the process easy and stress-free for you. Moving can be overwhelming, and we're grateful to have been there to help!
Frank
This crew was amazing! They worked quickly and efficiently and placed everything exactly where we asked. They were also friendly and polite! I would recommend your company a million times over, especially this group of movers!!!! Thank you!!!
Response
Thank you for this fantastic feedback! We’re so glad to hear our team was not only efficient and careful but also friendly and polite throughout the move. Knowing you’d recommend us so highly means the world to us, and we’ll be sure to pass along your praise to the crew—they’ll be thrilled! It was a pleasure helping with your move, and we look forward to being there for any future needs.
Colleen
Andrew and Marcus were great! On time, efficient and professional! My move went smoothly.
Response
Thank you for the great feedback! We’re happy to hear Andrew and Marcus made your move smooth with their professionalism and efficiency. Glad it all went well!
Adam
Everything is going so well! I couldn’t be happier with the crew I have. They are polite, kind, and very responsive.
Couldn’t be happier with the service I’ve received so far.
Couldn’t be happier with the service I’ve received so far.
Response
That’s fantastic to hear! It sounds like your moving crew is really making a difference with their professionalism and attitude. We're thrilled to know you're so pleased with the service. If there’s anything else you need or if there are any more updates, feel free to let us know!
Burg
On pick up your team damaged our basement stairs, then your Manager wanted me to sign a waiver of liability before he would allow the move to continue. Also found him to be very unpleasant to talk to. evEntually he agreed to finish the move.
Then you stored our items and when you delivered to our new home from storage you were missing roughly HALF of our items.
Then you stored our items and when you delivered to our new home from storage you were missing roughly HALF of our items.
Jackie
Our wood floor was damaged during the move. Was contacted by two men and a truck the same day and was informed that third-party in our area sand Masters would be reaching out to us. It’s been a week and I’ve heard nothing. I hope to hear from somebody soon, I will write a review once the repair has been completed .
Response
Thank you for bringing this to our attention. We apologize for the delay in communication and understand your concern. We’ll follow up with Sand Masters right away to ensure you’re contacted soon. We appreciate your patience and look forward to resolving this for you.
Mark
Donte and his team were fantastic start to finish! They communicated clearly with me throughout the move. I was immediately comfortable putting my home into their hands, and confident in their ability to do the job properly and efficiently.
Response
Donte and his team truly went above and beyond! It’s great to hear they made you feel comfortable and handled your move with such professionalism. Clear communication and trust are key for a smooth move, and it sounds like they excelled in both areas. Thanks for sharing your positive experience!
