Reviews

09/12/2018

Mary

out of 5 stars
I was frankly surprised at the reckoning of cost. The move itself took 35 minutes, but I was charged for 2 hours, because of travel to and from HQ, which the two men said was 15-2o minutes away... nonetheless they did a great job.
Response
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<div>Mary, thank you for the feedback. We do bill port-to-port, which explains why your charge was for more than just the moving portion. Thank you for choosing Two Men and a Truck!</div>
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09/11/2018

Shelly

out of 5 stars
My delivery team handled the moving of two storage units full of my household goods with care and respect.
Response
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<div>Thank you Shelly for choosing Two Men and a Truck!</div>
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09/11/2018

Leilani

out of 5 stars
I needed to have an upright piano moved, and found the company I used the last time had gone out of business. The office staff was helpful in finding out if Two Men could move this large piano. The availability of a crew was OUTSTANDING. The crew that moved the piano were EXCELLENT. They communicated well to each other during the move to ensure this family piano that is over 100 years old was safely and efficiently moved. I will call upon your company again should I need help with a move in the future!!! Thank you.
Response
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<div>WOW - thank you Leilani for that amazing review! We are so pleased to have been able to assist you with your piano move. Thank you for choosing Two Men and a Truck!</div>
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09/11/2018

John

out of 5 stars
Though there were a few issues the overall expieraince was good. I would change 2 things in terms of communication. I wish I was informed beforehand that only a 3 bedroom size house can fit into a truck and that I would have gotten a in person estimate of our belongings asi wasn’t sure how to estimate that.
Response
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<div>John, thank you for the valuable feedback. We will review the phone calls from your booking and use them as teaching tools as we continue to strive for excellence. Thank you for choosing Two Men and a Truck!</div>
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09/10/2018

Tracy

out of 5 stars
The Office Staff member that I worked with was very helpful. Our situation was changed a few times and they had no problem accommodating our changes. The Morning of our move started out a bit rocky. Our Movers did not show up between the scheduled time frame. After 20 minutes past our start time I called the office to make sure nothing happened. I was told the men had a late start to the day and when to expect them. We did however receive a discount for the inconvenience. The movers did not have a very personable attitude when they first started, but by the end of the move they had warmed up to be acceptable. They did however damage my Mattress that I have only had for five months. At first we thought it was just the cover, however we have learned it's the mattress as well. Still waiting.
09/10/2018

joanne

out of 5 stars
The two men that helped us were EXCELLENT!! Hard workers with a Great attitude!!
Response
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<div>Thank you Joanne for the great 5 star review!</div>
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09/10/2018

Chris

out of 5 stars
Chris and Tremaine were very conscientious. They were organized and easy to work with. They did not waste time. They managed the stairs in the new home and dealt with moving our belongings from a locked condo building. I don't want to move ever again but would gladly have them do the move if it ever happened again (which it won't).
I do have 2 of the quilts that covered furniture that remained behind. Will need them returned to you.
Response
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<div>Thank you for the great review Chris. We appreciate you taking time to send us your feedback and thank you for choosing Two Men and a Truck!</div>
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09/10/2018

Yiyi

out of 5 stars
Terrance and Chris are awesome. I was in a stressful situation and they gave me great support and made the experience a lot smoother. All stuff are moved and packed perfectly. I will recommend them to my friends.
Response
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<div>We appreciate you choosing Two Men and a Truck!</div>
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09/10/2018

Bryan

out of 5 stars
Very happy with our move. Thomas was outstanding.
Response
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<div>Thank you for the 5 stars Bryan!</div>
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09/10/2018

Tori

out of 5 stars
Chris and Terrence (my movers) did a great job and had an awesome friendly attitude! My elevator broke on the move-in and they were trapped inside, but they took it in stride! Would definitely recommend. Made the move really easy!

Thanks!
Response
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<div>Thank you for the wonderful feedback Tori!</div>
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