Reviews

06/06/2022

Mary Beth

out of 5 stars
The moving team was professional and took great care moving items. Both men were very friendly and polite. We had a very positive experience
Response
Hello, Mary Beth!

Thank you for taking the time to share your recent experience with us! We are so happy that your move team was for professional and took wonderful care of you and your belongings! That is what we aim for!

We hope you are enjoying your new space!

Jerry, TWO MEN AND A TRUCK
06/06/2022

Lee

out of 5 stars
Daryl, Vincient and Raceland were really great! Thanks!
Missing a spindle topping piece to the floor standing mirror - Have your seen it? It was on the mirror before we moved.
I think the estimation process online is bad. It may work for most but not for me. It was difficult to estimate exactly how much stuff I had to move. I think difficult estimates need someone to come out to the property
Response
Hello, Lee!

Thank you for taking the time to share your recent experience with us! We are so happy that your move team was so great to work with! We are sorry for any problems you may have come across with the online system! Due to the pandemic, we had to stop the process of having our Move Consultants come to the home, but we are hoping to be able to bring that back in the future!

We hope you are enjoying your new space!

Jerry, TWO MEN AND A TRUCK
06/03/2022

Jason

out of 5 stars
They left the legs for my loveseat at my old place, missing a glass top for a floor lamp, I have a big dent in my powered subwoofer (of which all 3 of my subwoofers were supposed to be wrapped individually, wrapped along with other stereo components separately, but they had no wrapping supplies at all) they left a shelving unit behind. All together it was a bad experience.
Response
Hello, Jason!

Thank you for sharing your experience with us so that we can work to remedy it with you! Please call your local office at (414) 220-0994.
I reached out to the office on your behalf as well so that we can resolve this quickly!

Jerry, TWO MEN AND A TRUCK
06/02/2022

Erick

out of 5 stars
The team was great start to finish, the movers were quicker than I expected and very professional. I would highly recommend
Response
Hello, Erick!

Thank you for taking the time to share your recent experience with us! We are so happy that your move team did such a wonderful job, and thank you so much for the recommendation! That is what we aim for!

We hope you are enjoying your new space!

Jerry, TWO MEN AND A TRUCK
06/01/2022

Brittany

out of 5 stars
When I paid my deposit, I was informed I was paying my $750 storage fee then. Then After the move All of a sudden I owe. The finance team was contact me to further discuss with me since I had not understood the way Vicki explained it.No one has reached out & now I have a $750 charge on my account without approval from before running it. This is not an acceptable way to handle business.
Response
Hello, Brittany!

Thank you for sharing your experience with us so that we can work to remedy it with you! Please call your local office at (414) 220-0994.
I reached out to the office on your behalf as well so that we can resolve this quickly!

Jerry, TWO MEN AND A TRUCK
06/01/2022

Kym

out of 5 stars
Thank you to Lexy my office professional, and Brian and Robert the movers who all went above & beyond to help me get moved from WI to SC. They gave their all and I am so happy with their hard work ethic! Thank you for all your help! Kym
Response
Hello, Kym!

Thank you for taking the time to share your recent experience with us! We are so happy that your move team went above and beyond on your cross country move! That is what we aim for!

We hope you are enjoying your new space!

Jerry, TWO MEN AND A TRUCK
05/31/2022

Steve

out of 5 stars
The two guys we got were very hard working and did a GREAT job!! Very hard working man
Response
Hello, Steve!

Thank you for taking the time to share your recent experience with us! We are so happy that your move team did such a great job! That is what we aim for!

We hope you are enjoying your new space!

Jerry, TWO MEN AND A TRUCK
05/27/2022

Rachel

out of 5 stars
The guys out in the field are amazing at what they do. Your office staff on the other hand is downright awful. I called 3 times and never got a call back. I ended up going out to your office since there was obviously no way to contact by phone. When I walked in all I saw were girls just hanging out not doing anything. Explain to me why they couldn’t answer a phone or call me back.
Response
Hello, Rachel!

Thank you for taking the time to share your recent experience with us! We are so happy that your move team did such an amazing job! As for your experience in the location, we highly encourage you to reach out to the Milwaukee office and speak to the Sales Manager Kelly!

We are currently also in a transition period where we are consolidating our sales teams from two locations together there, and also currently training a handful of new Move Consultants, so there may be some additional conversations happening at that location as we settle those new team members in!

We hope you are enjoying your new space!

Jerry, TWO MEN AND A TRUCK
05/25/2022

Maria

out of 5 stars
I was told that there were new owners. The time was set at 1-2pm window. I called the office at 1;30pm and left message, if truck was coming? The Office called me back at 1:45pm just as the truck pulled up to house. Movers were quick, professional, courtesy and friendly, very well pleased! Would recommend and use again without hesitation.
Response
Hello, Maria!

Thank you for taking the time to share your recent experience with us! That is correct! This location is under new ownership! We are so glad you loved your move experience, and thank you so much for the recommendation!

We hope you are enjoying your new space, and look forward to working with you again in the future!

Jerry, TWO MEN AND A TRUCK
05/25/2022

Daniel

out of 5 stars
Very respectful movers and took great care in our furniture..quick and efficient!!

100% Satisfied
Great and Awesome Job...Well Done!!!
Response
Hello, Daniel!

Thank you for taking the time to share your recent experience with us! We are so happy that your move team was quick and efficient! That is what we aim for!

We hope you are enjoying your new space!

Jerry, TWO MEN AND A TRUCK