Reviews
Tim
Both Isaac and Ryan were great - they were on time, courteous and very careful with the contents to be moved. They were both very engaging and totally dedicated to getting the job done in as expeditious manner as possible. I'd definitely refer your company based on their efforts along with your administrative staff.
Louise
It was a pleasurable experience to have 2 Men and a Truck take care of my move. The movers were pleasant, efficient, and fast. My furniture was carefully wrapped so there would be no injury or scratch. I was amazed at how carefully and swiftly they executed the move. I will certainly recommend 2 Men and a Truck. My movers were absolutely awesome, and if need be I would certainly call upon their their assistance again.
Louise
Louise
Linda
The moving team was great; they were courteous, fast and efficient. I have no problem with the pricing; however, at no time was it ever explained that billing began when the team left their base of operation and ended upon their return to base, not when job was completed. This needs to be spelled out at the initial screening. Office staff could not direct to where this was documented. This was an in home move, 2nd floor to home's garage.
Response
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<div>Linda,<br/><br/>We are sorry to hear that our sales staff was not clear. The Sales Manager has been made aware of this issue and will retrain the team. If you would like to speak with management about your concerns, feel free to call (425) 332-6200. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Linda,<br/><br/>We are sorry to hear that our sales staff was not clear. The Sales Manager has been made aware of this issue and will retrain the team. If you would like to speak with management about your concerns, feel free to call (425) 332-6200. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Irene
The office staff was a pleasure to talk too. She was thorough and made setting up the appointment very easy. Thomas and Tee called to advisee me they were on their way. They explained what they were going to do and then did it well. They were professional, pleasant and treated my home and furniture with respect. I would definitely recommend Two Men and a Truck.
Response
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<div>Irene,<br/><br/>Thomas and Tee appreciate hearing that they did a fantastic job for you. They were happy to help you through the difficult process of moving. Both of them know how hard it is, so they aimed to be pleasant and helpful. Thanks again for your review. Enjoy your new home. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Irene,<br/><br/>Thomas and Tee appreciate hearing that they did a fantastic job for you. They were happy to help you through the difficult process of moving. Both of them know how hard it is, so they aimed to be pleasant and helpful. Thanks again for your review. Enjoy your new home. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Justice
The team was super upbeat, worked well together and kept me updated on the status and what next steps would be. The team showed up on time and finished the job earlier than expected, which was a nice surprise.
Response
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<div>Justice,<br/><br/>Our movers appreciate hearing that they did a good job. They know a good attitude helps with the move go easier and more efficiently. Thanks for your complement. Enjoy your new home. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Justice,<br/><br/>Our movers appreciate hearing that they did a good job. They know a good attitude helps with the move go easier and more efficiently. Thanks for your complement. Enjoy your new home. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Steve
The guys were on time, worked quickly and efficiently and had a great attitude. As the times I've used your service in the past, it was a great experience and I'll be back.
Response
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<div>Steve,<br/><br/>Thanks for your review. It is great to hear that you enjoyed using our services. They movers were efficient for you because they know that your time is valuable. Thank you for being a loyal customer. That is one of the highest complements that you can give us. We hope you enjoy your new home. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Steve,<br/><br/>Thanks for your review. It is great to hear that you enjoyed using our services. They movers were efficient for you because they know that your time is valuable. Thank you for being a loyal customer. That is one of the highest complements that you can give us. We hope you enjoy your new home. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Sam
A very professional team who understand and care for customer concerns and anxieties during a move.
Alex was absolutely amazing - his work ethics and communication are outstanding.
Alex was absolutely amazing - his work ethics and communication are outstanding.
Chad
This was by far the best moving experience I have had. Nick and his team were professional, courteous and worked their butts off. I will be recommending not only your company, but specifically this team. Truly appreciate the service they provided. This will reflect in additional online reviews as well. Thank them for me.
Response
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<div>Chad,<br/><br/>Nick and his crew appreciate hearing that they did a great job for you. They worked very hard to provide the best moving experience, so you could be at ease. We are glad to hear that you will be recommending us to your friends and family. We hope you have a great rest of your day. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Chad,<br/><br/>Nick and his crew appreciate hearing that they did a great job for you. They worked very hard to provide the best moving experience, so you could be at ease. We are glad to hear that you will be recommending us to your friends and family. We hope you have a great rest of your day. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Daniel
I would like to say thank you so much for the two gentlemen that moved my stuff what a great job
And again I can’t thank you enough....thank you very much ....
And again I can’t thank you enough....thank you very much ....
Response
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<div>Daniel,<br/><br/>Thanks for your review. It is great to hear that you enjoyed the moving crew and their services. They were glad to help make your move smooth and stress free. We hope you enjoy your new home. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Daniel,<br/><br/>Thanks for your review. It is great to hear that you enjoyed the moving crew and their services. They were glad to help make your move smooth and stress free. We hope you enjoy your new home. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Ed
Didn’t agree with the time I was charged for my move. From the time they arrived at our home, the move took 18 minutes . They logged in and charged me for 1hrs 25 minutes. From the time they called me telling me they were leaving to when the move was completed, i identified 58 minutes.
Response
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<div>Ed,<br/><br/>Thank you for your review. Our Operations team is looking into your bill. They will be in contact with you soon about resolving your discrepancy. If you have any questions in the meantime, please call (425) 332-6200. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Ed,<br/><br/>Thank you for your review. Our Operations team is looking into your bill. They will be in contact with you soon about resolving your discrepancy. If you have any questions in the meantime, please call (425) 332-6200. -TMT Management</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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