Reviews

01/15/2018

Amy

out of 5 stars
My moving team (Marcell and Shawn) were wonderful. They showed up exactly on time. They were very friendly and professional. The move ended up taking longer than anticipated but I know the guys worked very hard and they never appeared frustrated or rushed, even though I knew they had another job to get to after my move. They dealt with challenges presented by the building logistics quite well.
Response
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<div>Hi Amy,<br/>We are so pleased to have been able to assist you! Moving can be a stressful situation, but we are so happy to hear that your moving team was able to keep their cool and exceed your expectations! Best wishes in your new home!</div>
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01/15/2018

Colleen

out of 5 stars
The experience has been good. This is my 3rd time using the company. Great work.
Response
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<div>Hello Colleen,<br/>Thank you for giving us the opportunity to continually exceed your expectations! Our team will always be happy to lend you a helping hand when needed. Have a great day!</div>
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01/15/2018

Jennifer

out of 5 stars
Great Job! Arrived perfectly on time. Personable, helpful, professional, very, very capable, did the job on the allotted time schedule perfectly.
Response
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<div>Thank you, Jennifer, for such kind remarks! We hope that you are settling into your home well!</div>
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01/14/2018

Alex

out of 5 stars
Adrien and Jim were AMAZING. They were friendly, hardworking and fun to be around. They arrived early and did an excellent job loading the truck at our storage unit. Although it was brutally cold and our new apartment was a 4th floor walk-up, they did an unbelievable job getting furniture and boxes up the stairs quickly and efficiently. My wife and I could not have had a better experience with Two Men and a Truck and we offer the highest recommendation to anyone who needs help making a stressful moving experience a breeze!
Response
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<div>Thank you, Alex, for taking the time to leave such an incredible review! We are so pleased to hear that Adrien and Jim were able to exceed your expectations. We will share your compliments to them, and we hope that you are settling into your new home well!</div>
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01/11/2018

Stefanie

out of 5 stars
Kamerman, 43792 Grantner Place, Ashburn, VA; 703-559-5519.

We needed an internal move done and it got done in less than a week. From the first phone call to the follow-up, we were so happy with the customer service provided. We know who to call next time for a local move or internal one :)
Response
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<div>Hello Stefanie,<br/>Thank you for choosing us for your moving needs! Our professional team will always be happy to lend you a helping hand. Best wishes!</div>
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01/09/2018

Angela

out of 5 stars
My movers were AWESOME! On time, freindly, swift and pleasant even on the coldest day of the year!!!
Response
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<div>Hello Angela,<br/>Thank you for choosing Two Men And A Truck for your moving needs! We are so pleased to hear that our team was able to exceed your expectations, even on the coldest day of the year!</div>
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01/09/2018

Tim

out of 5 stars
My move was cancelled due to an office mistake but they stepped up and made it happen. As a good faith offer, supplied an extra man for the same price. the move needed to happen that day, and it did. The crew they sent had a long day but were good guys and made what looked like a failure, a success.
Response
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<div>Hello Tim,<br/>We apologize for any inconvenience that we might have caused on our end, we can assure you this is not the norm. Thank you for taking the time to leave such an amazing review and we hope that you are settling into your new home well!</div>
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01/09/2018

Melissa

out of 5 stars
We had a great experience with Two Men and a Truck (our movers were Mike and John) on what was probably the coldest day of the year. They were scheduled to arrive between 9 and 10am, and they arrived at about 9:15 and immediately got to work. We were moving from a small one-bedroom to a larger three-bedroom, two-story house, but had a lot of stuff, and they handled everything carefully - including a few large and heavy pieces that required skilled maneuvering to get up the stairs! We really appreciated their hard work and good attitudes on such a cold day and would definitely use Two Men and a Truck again. The price was reasonable for 4.25 hours, too. Thanks!
Response
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<div>Thank you, Melissa, for taking the time to share your experience with us and leaving this impeccable review! We are so happy to have been able to assist your family and create a memorable moving experience for you all. We will make sure to share you kind words to your team, Mike and John. Best wishes in your new home!</div>
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01/09/2018

Leslie

out of 5 stars
Cannot say enough good things about Alan andamp; Rico. They were on time (actually made themselves available earlier), friendly, courteous, efficient andamp; adaptable. The two wardrobes didn't come so they wrapped all the hanging clothes which worked out well. Had a hard time reaching the office on the phone as there seems to be a lot of telephone numbers, then I got Jared's direct tel. Of course all this happened over the course of just a few days so really I have no complaints whatever.
Response
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<div>Thank you, Leslie, for taking the time to share your experience with us! We are so happy to hear that your team was able to go beyond expectations to provide you with a positive experience. We will share your compliments with the team, and we hope that you are settling into your new home well!</div>
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01/08/2018

Patricia

out of 5 stars
I would of gave the crew excellent if they would of showed up with 2 dollies an if they would of moved with more purpose! The job cost me by the hour so of course I want it done as quickly as possible. It got to the point that me a lady and another lady in the office jumped in to get it done quicker
Response
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<div>Hello Patricia,<br/>We are sincerely sorry you did not have a good moving experience and can understand your frustrations. Our main goal is to create a stress-free, positive experience for all of our customers. Please contact us at 703-639-0553, so we may address this with you.</div>
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