Reviews

05/24/2018

Justin

out of 5 stars
Very nice staff. professional and exceptionally friendly movers. Took care of even most fragile pieces. Nothing broken or damaged! Will use them again.
Response
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<div>Hi Justin,<br/>We are so pleased to have been able to assist you, and with no damages! Have a wonderful day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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05/22/2018

Joan

out of 5 stars
The movers were very efficient, remembered everything I mentioned during the initial walk-through, kindly left a chair for last so I could sit down occasionally (I was exhausted!), were courteous, seemed to know their job very well - I could go on and on about how satisfied I was with their service. Thanks to them I will definitely recommend TWO MEN AND A TRUCK to all my friends back in DC and here in Cleveland Ohio.
Response
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<div>Hi Joan,<br/>Thank you for choosing Two Men And A Truck for your moving needs! We are so pleased to hear how our movers were able to exceed your expectations and provide you with an amazing experience. Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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05/22/2018

Heather

out of 5 stars
I have moved 8 times within the last 6 years and this experience with Eric and Jermaine was by far the best experience I’ve ever had! If all of your employees are as amazing as these two young men I would recommend them 24/7 365 days out of the year!
Response
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<div>Thank you, Heather, for sharing your experience with us! We are so pleased to hear that Eric and Jermaine were able to exceed your expectations, and we will be sure to share your comments to them. Have a great day!</div>
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05/22/2018

Pam

out of 5 stars
The guys were prompt, courteous, efficient and did more than was required as we had additional items to move. They were very respectful and helpful.
Response
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<div>Hello Pam,<br/>We are so pleased to have been able to exceed your expectations! Best wishes in your new home!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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05/21/2018

Shirley

out of 5 stars
I will definitely use your service again. Movers were polite, courteous and moved quickly. Trust me I know it was hard work to move many boxes from out 4th floor. Thank you
Response
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<div>Hi Shirley,<br/>Thank you for such kind words! We hope that you are settling into your new home well!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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05/21/2018

Krystal

out of 5 stars
Needed to move a piano and a cabinet. Service was great, but the price seemed a little high considering the piano was on wheels and the move was 2 miles away. I’d think twice about a full apartment move, just because of the price.
Response
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<div>-Thank you, Krystal, for sharing your experience with us! If you would like to discuss the final price, please feel free to give us a call at 703-639-0553. Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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05/20/2018

Ashley

out of 5 stars
My main area of dissatisfaction was with the speed of the crew. I’ve had other moving companies move me with less furniture and fewer boxes and over longer distances in half the time. I in part booked with Two Men and a Truck because I know my move can be done quickly, so the 15 minute increments seemed like a structure that would save me money. The movers, however, were very slow—so much so that I started picking up boxes and moving furniture around. Moreover I was moving to a building with a loading dock literally 20 seconds from the other building’s loading dock. The crew ignored my directions, missed the dock, and took 35 minutes loading dock to loading dock. That cost me money, and continues to be very upsetting to me from a cost and experience perspective.
Response
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<div>Hello Ashley,<br/>We do apologize for this experience, and can assure you that with a 96% referral rate this is not the norm. We would love to review your move with our team. If you can please give us a call at 703-639-0553, we would be more than happy to discuss your experience. Thank you!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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05/17/2018

Dorothy

out of 5 stars
The team of men both time were very respectful and gentlemen and professional. Outstanding in handle my house hold items. Great team of men. I would really appreciate your company in helping me in my move and will recommend to people.
Response
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<div>Hi Dorothy,<br/>We are so pleased to have been able to assist you! Have a great day!</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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05/16/2018

Megan

out of 5 stars
I wish there was a selection higher than excellent for this survey. The movers were great. Friendly, attentive, on time, and overall made our move day a breeze. I would highly recommend this company to anyone who needs movers.
Response
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<div>Thank you, Megan, for taking the time to leave such an amazing review! We are so pleased to hear that our team was able to create such a great experience for you! Best wishes in your new home!</div>
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05/15/2018

Paul

out of 5 stars
Move went great- they were very efficient and just went 15 minutes over estimated time when I added some last minute items to the move.
Response
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<div>Hi Paul,<br/>Thank you for choosing Two Men And A Truck for your moving needs! We are so pleased to hear that our team was able to accommodate your moving needs and provide great customer service.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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