Reviews
Yvonne
The coordinator that answered my call was very persistent in making sure that they were able to assist me for moving my belongings. The movers were very professional and careful with my belongings.
Edwina
Avery and Decalvin were on time courteous and considerate. I showed them items to be moved and the told me to sit down an relax.
Some people came to my house and they continued to work around them.
When we arrived in Newport News I was exhausted they found me a chair and some water and I just asked the location of furniture. Also kept me informed of the time.
When completed Avery revised the paperwork and the said thank you for your service and allowing us to help you move.
They were greAt.
Some people came to my house and they continued to work around them.
When we arrived in Newport News I was exhausted they found me a chair and some water and I just asked the location of furniture. Also kept me informed of the time.
When completed Avery revised the paperwork and the said thank you for your service and allowing us to help you move.
They were greAt.
Dexter
Thank you Sean and Trannathan. Saved time and cost....protected furniture and doorways +. I would use them again!!!
Henry
Very satisfied with the team that was provided, their attitude, and the care extended to my belongings. I will use them again and tell all my friends.
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Mariah
Took longer than expected however they did not break anything. However I was charged for the time they waited for others to come help.
Ruth
The guys where so nice to ke and that makes a easy move. Will use them again for sure.
Kathleen
Zarius, Cori and Antravious did a fantastic job. They were on time and and stayed on task. Very polite and made sure our items were transferred safely to our new home. Once there, they unloaded the items, placed them were designated and put them together. We couldn’t be happier with their positive attitudes and respect for our things. We can’t speak highly enough about this group of men. Great, great, great job!! Thank you, The Christensen Family!
Frank
Wonderful experience. Men were polite and courteous
Tracee
I am clearing out my home after a divorce with little to no help. Two Men and a Truck did the hard work for me. I felt that the price was reasonable for the work they did and the team took care of my belongings, they were professional, and made sure I understood the moving process.
Charrise
I was extremely disappointed when my 11:30am appointment was not honored. The movers arrived at 4:45pm as their first job ran long. I understand things happen however the management team did not do anything to rectify this other than send additional movers. Meanwhile the poor gentlemen had been working all day with barely any break time. A company that doesn’t value their employees or customers is not one that I would recommend or ever do business with again.
Response
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<div>Hello Charrise, We sincerely apologize for the inconvenience. We know a delay in the start time of your move can be frustrating. During the summer, with a busy schedule like ours, sometimes delays are caused by reasons that are outside of our control such as earlier reservations having more to move than originally described. It is not a standard business practice of ours to cancel on customers at the last minute or day of, so we do our best to accommodate each and every customer we serve. If you should have any questions or concerns, please call our office at 757-356-2830. Again, our apologies.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>Hello Charrise, We sincerely apologize for the inconvenience. We know a delay in the start time of your move can be frustrating. During the summer, with a busy schedule like ours, sometimes delays are caused by reasons that are outside of our control such as earlier reservations having more to move than originally described. It is not a standard business practice of ours to cancel on customers at the last minute or day of, so we do our best to accommodate each and every customer we serve. If you should have any questions or concerns, please call our office at 757-356-2830. Again, our apologies.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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