Reviews

05/28/2024

Robin

2 out of 5 stars
My husband and I both think that the men that moved us on 24 May were not trained very well. It was estimated to be a four hour job that went eight hours and thank God we weren’t liable for the other 4 1/2 hours. The supervisor was very kind in acknowledging the difficulties. The guys were having, five pieces of my furniture were scratched my wood floors in the front entrance was scratche. Stress
Response
Thank you for making us aware, we truly appreciate it. We take this very seriously and are addressing it with the appropriate individuals.
05/01/2024

Dianne

5 out of 5 stars
Very happy with the service. From my initial contact with the office staff to the movers the service was great. The movers were AWESOME those 2 young men were very professional, courteous and just all around nice young men. You should be very proud to have them on your staff.
Response
It's great to hear that you had a five-star experience during your recent move. All of us at TWO MEN AND A TRUCK appreciate your business and positive feedback. Thank you!
04/29/2024

Melissa

5 out of 5 stars
I LOVE my guys JAMIL&MARQEL♥️♥️♥️♥️They were BORN with customer service skills. I’m telling EVERYONE to ask for these BROTHERS♥️I have always (6+moves) used 2MAAT. I praised my last team. But this team is perfection. You need to pay this duo MORE than top dollar. I know SEVERAL companies that would hire site unseen. TRUST ME ON THIS.
Response
At TWO MEN AND A TRUCK it's our goal to make the moving process as easy as possible and we are so glad this was your experience! Thanks so much for the kind review, and for choosing us to be your moving company. We hope you're settling in nicely!
04/22/2024

David

5 out of 5 stars
Both gentlemen were very professional and helpful. A very smooth experience
Response
We’re so happy your move went so smoothly. Would you mind sharing with your friends who are also looking for a moving company? We’d love to continue providing great moving services to awesome customers like you. Thanks again!
04/19/2024

Peg

5 out of 5 stars
Jamil and Donte were very professional, courteous and helpful though out the whole move. Took time and care in wrapping / padding all items to protect from damage. Best of all they put our bed together as we were exhausted and I know they were also. The GA heat didn’t help and they made the move seamless for us.
Response
We’re so happy you loved your moving experience and can’t wait to work with you again, should you need our services in the future. Until then, we’re here if you need anything.
03/28/2024

Metrine

5 out of 5 stars
I can not remember the name of the guy, but he was very diligent, insightful, and knew what he was doing. He has all the skills required for his work. Excellent job to you all. Looking forward to refer friends and even for future use again. Thanks.
Response
Thank you for taking the time to share your recent experience with us! We are so happy our team could help make your moving day less stressful. Have a great day!
03/18/2024

Yvonne

4 out of 5 stars
I loved the experience. It was quick and easy. They let me know well in advance with any issues they had. Very accommodating and understanding with what I needed. It’s not 5 stars because they broke my bed. I understand most happen but I just got that bed. Regardless, Irregardless, however, they were very thorough, friendly, and helpful.
Response
Thank you for leaving such a great review! It was our pleasure to help with your move. Thank you for choosing TWO MEN AND A TRUCK® for all your moving needs. Have a great day!
03/15/2024

Danielle

5 out of 5 stars
There was a delay in my original start time. However, the Portsmouth office sent a crew from the Virginia Beach area, Anthony and Rashawn. These gentlemen were professional, polite, and very respectful towards my elderly mother who has early dementia. This move was going to be very stressful as I was doing it all on my own, and was moving mom to an assisted living community. They made it smoothly.
Response
Thank you for choosing the Movers Who Care and sharing how your recent move went. We truly appreciate it and are so happy to have helped make the day easier!
03/09/2024

David

5 out of 5 stars
First the entire team wS so professional and helpful from the office personnel to the drivers. I would like to commend the two men that moved our furniture they were the ultimate professionals anit was not an easy job. I am very picky when it comes to customer service as I was a Regional Director over 2 states with over 39 branches that provided medical services to our valued customers.
Response
We appreciate your 5-star rating! Thank you for choosing TWO MEN AND A TRUCK® for your moving needs. If you ever need our services again, don't hesitate to give us a call.
02/29/2024

Joan

5 out of 5 stars
Donte and Troy were so wonderful. Respectful, helpful, went 20 extra miles with packing, preparation, client was a 92 year old. They were kind, funny and very patient. They are not 5 star they are 100 stars. Totally impressed, amazed at their superior performance.

The estimate needs to be more clear stating travel time from Portsmouth ,Va and back is inclusive in time estimate for paying.
Response
We appreciate your positive feedback! Thank you for choosing TWO MEN AND A TRUCK® for your move. We're glad to hear that our team was able to provide you with a professional and efficient moving experience. We look forward to helping you again in the future.