Reviews
Gary
The four guys who helped us move excelled at assisting us with the move as well as putting items into a dumpster that were too heavy for us to handle. It was greatly appreciated. very much a 5+star experience with them.
Response
Thank you, Gary! We’re so glad the team could help with both the move and the heavy items—it’s great to hear it was a 5+ star experience. We truly appreciate you choosing TWO MEN AND A TRUCK!
Carol
We were moving my 86 year old mom and the guys were very professional, courteous, kind, helpful, understanding and patient with all of us and the cats.
Response
Thank you, Carol! We’re so glad our team could provide a caring, patient, and professional experience for your mom—and for everyone involved, including the cats. It means a lot to us that we could help make the move easier for your family.
Glenda
This was a great moving experience for me. The booking and scheduling were easy and painless, and the actual move was great. The team that came to pack me was friendly and efficient, and the move to the house was smooth with no problems. Thank you so much!
Response
Thank you, Glenda! We’re so happy to hear everything went smoothly from scheduling to moving day. Our team will love knowing they helped make your move easy and stress-free. We truly appreciate your kind words!
Allison
They guys were great! They moved quickly and efficiently but still had a fun time doing it. Craig built our kid's beds back at the new house so that meant they were able to come home and sleep in a familiar space without us having to stress about getting them built before they got home. It was a very stress free move for us! Great team!
Response
Thank you so much, Allison! We’re so happy to hear the team made your move smooth and stress-free. Craig and the crew will be thrilled to know how much building the beds meant for your family; what a great way to help everyone feel at home right away. We truly appreciate your kind words!
JULIA
Courtesy and expertise marked our experience, from phone conversations to estimator and movers.
Response
Thank you, Julia! We truly appreciate your kind words and are so glad you experienced courtesy and expertise at every step. It was a pleasure working with you!
Skyler
Our movers were incredible. They were efficient, professional, and most of all, kind. I was very pleased with their commitment to great service. I had to make plans to have my furniture moved last minute and they made it happen for us. Thank you so much for the commitment to quality and speed.
Response
Thank you, Skyler! We’re so glad the team could step in last minute and provide such kind, professional, and efficient service. We truly appreciate your kind words and are grateful we could help!
Amy
The two movers arrived late and did not bring a dolly for loading, so I went to rent two for them at my cost. They did not wrap things and they did not use the ratchet straps to secure anything. When I called the manager in the New Braunfels office, he made excuses for them. I had to rent an additional trailer because they did not know how to properly load. Worst moving experience ever!
Response
Thank you for sharing this, Amy. We’re truly sorry for the frustration and disappointment you experienced—this is not the level of service we strive to provide. Your feedback is important to us, and we regret the inconvenience and added stress this caused. We appreciate you bringing this to our attention.
Kenny
Their previous job ran overtime, but this crew worked late and completed my job and saved this old man's back in the process!
Response
Thank you, Kenny! We appreciate your patience, and we’re glad the crew pushed through and was able to help you out. Happy to have saved your back in the process!
Linda
Everyone in your company was extremely nice and courteous.
Response
Thank you, Linda! We’re delighted to hear that our team made a warm and courteous impression. We truly appreciate you choosing us!
miesha
The movers need to understand that time is someone else's money not to argue about how things go not to be on the phone and if you have a problem with the way your co worker is not up to par talk privately also be mindful of the people stuff you're moving so things don't get broken cause in my case something was broken that was sentimental to me from my mother's passing I wasn't get it back.
Response
We’re truly sorry to hear about your experience, Miesha. Your feedback is very important to us, and we understand how upsetting it is to have a sentimental item damaged. This is not the level of care or professionalism we strive to provide. We appreciate you bringing this to our attention — please reach out to our office so we can discuss this further and ensure your concerns are properly addressed.
