Reviews
KIMBERLY
The movers that supported my relocation were Amazing and courteous. I would recommend them to anyone that needs a smooth move.
Response
Hi, Kimberly,
Thank you so much for your kind words! We're thrilled to hear that our movers were amazing and courteous during your relocation. Providing a smooth and stress-free moving experience is our top priority, and we're glad we could deliver that for you. Your recommendation means the world to us!
Thank you so much for your kind words! We're thrilled to hear that our movers were amazing and courteous during your relocation. Providing a smooth and stress-free moving experience is our top priority, and we're glad we could deliver that for you. Your recommendation means the world to us!
Mary
The sales team was very friendly. The movers were friendly and professional. They took the time to take apart and assemble the beds and washer and dryer connections. They went out of their way for small and not so small requests. I was very happy with them.
Response
Hi, Mary,
Thank you so much for your kind words! We’re thrilled to hear that our sales team and movers made your experience positive. It's always our goal to provide friendly and professional service, and we’re glad to know that our team went above and beyond to meet your needs. We truly appreciate your feedback and are so happy that you were satisfied with your move.
Thank you so much for your kind words! We’re thrilled to hear that our sales team and movers made your experience positive. It's always our goal to provide friendly and professional service, and we’re glad to know that our team went above and beyond to meet your needs. We truly appreciate your feedback and are so happy that you were satisfied with your move.
Litisa
Employees was friendly, professional and took great care of my items
Response
Hi, Litisa,
Thank you so much for your kind words! 😊 We're thrilled to hear that our team was friendly, professional, and took great care of your items. Providing excellent service and ensuring your belongings are safe is always our top priority.
Thank you so much for your kind words! 😊 We're thrilled to hear that our team was friendly, professional, and took great care of your items. Providing excellent service and ensuring your belongings are safe is always our top priority.
Valerie
On time efficient and courteous
Response
Hi, Valerie,
Thank you for your feedback! We're so glad to hear that our team was on time, efficient, and courteous during your move. Providing a smooth and stress-free experience is always our priority. We appreciate your support and hope to assist you again in the future!
Thank you for your feedback! We're so glad to hear that our team was on time, efficient, and courteous during your move. Providing a smooth and stress-free experience is always our priority. We appreciate your support and hope to assist you again in the future!
Samanda
Tremon and Keith did an excellent job with moving my items to storage. They were very professional and understood my expectations which made it easy to communicate. I would definitely used the two gentleman again for my future move.
Response
Hi, Samanda,
Thank you so much for sharing your positive experience! We're thrilled to hear that Tremon and Keith exceeded your expectations and made your move to storage seamless. Professionalism and clear communication are top priorities for us, and it’s great to know they delivered. We look forward to assisting you with your future move. Thanks again for choosing Two Men And A Truck!
Thank you so much for sharing your positive experience! We're thrilled to hear that Tremon and Keith exceeded your expectations and made your move to storage seamless. Professionalism and clear communication are top priorities for us, and it’s great to know they delivered. We look forward to assisting you with your future move. Thanks again for choosing Two Men And A Truck!
Debbie
You should explain your damage policy to the customer. I assumed if a piece was damaged you would make it right with the customer by either repairing or replacing.
Response
Hi Debbie,
Our damage policy is designed to offer the best resolution for situations like this. Based on the protection plan you selected, we can provide a cash payout of $0.60 per pound, which amounts to $90. This payout can be used toward repairs or other solutions as you see fit. Please let us know the best mailing address to send the check, and we’ll get that processed for you right away.
Our damage policy is designed to offer the best resolution for situations like this. Based on the protection plan you selected, we can provide a cash payout of $0.60 per pound, which amounts to $90. This payout can be used toward repairs or other solutions as you see fit. Please let us know the best mailing address to send the check, and we’ll get that processed for you right away.
BENJAMIN
FANTASTIC CREW; THE GUYS WENT OVER AND ABOVE AS USUAL TO COMPLETE THE DELIVERY. YOUR FRONT OFFICE DID A GOOD JOB WITH COMMUNICATION WITH ME AS WELL. THE ONLY PIC I HAVE IS EACH INBOUND CALL I MADE WAS GENERALLY LEFT ON A VMAIL. THIS WAS AT DIFFERENT TIMES OF THE DAY, AND I DID NOT RECEIVE A PHONE CALL BACK FROM THE LAST MESSAGE I LEFT ON SUNDAY REQUESTING ANOTHER PERSON DUE TO THE EXTRA BOX'S.
Response
Hi, Benjamin,
Thank you for your kind words about our crew and the great job they did with your delivery! We’re thrilled to hear they went above and beyond to assist you, and we’ll be sure to share your compliments with them.
We also appreciate your feedback about our communication. We're sorry to hear that your call went unanswered on Sunday. Providing timely responses is important to us, and we’ll look into this to ensure we’re meeting expectations in the future.
Thank you for your kind words about our crew and the great job they did with your delivery! We’re thrilled to hear they went above and beyond to assist you, and we’ll be sure to share your compliments with them.
We also appreciate your feedback about our communication. We're sorry to hear that your call went unanswered on Sunday. Providing timely responses is important to us, and we’ll look into this to ensure we’re meeting expectations in the future.
BRAD
They were an awesome and great team!! Very respectful and polite. 100% professionals. Keep up the great job!
Response
Hi, Brad,
Thank you so much for your wonderful review! We're thrilled to hear that our team provided you with a professional and respectful experience. Your kind words mean the world to us and will surely motivate our team to keep up the great work!
Thank you so much for your wonderful review! We're thrilled to hear that our team provided you with a professional and respectful experience. Your kind words mean the world to us and will surely motivate our team to keep up the great work!
Cheryl
The moving team was courteous and professional. They were friendly and very helpful. They didn't hesitate when I asked them to move furniture to a different location. Thanks guys!!
Response
Hi, Cheryl,
Thank you so much for your kind words! 😊 We're thrilled to hear that our moving team was courteous, professional, and accommodating to your requests. We strive to provide friendly and helpful service, and it’s great to know we hit the mark for you. Your support means the world to us—thank you for choosing Two Men And A Truck!
Thank you so much for your kind words! 😊 We're thrilled to hear that our moving team was courteous, professional, and accommodating to your requests. We strive to provide friendly and helpful service, and it’s great to know we hit the mark for you. Your support means the world to us—thank you for choosing Two Men And A Truck!
Airto
The Two Young Men That Moved Us Did A Great Job !!
Response
Hi, Airto, Thank you for your kind words! We're so glad to hear the two young men did a great job moving you. 😊 Your satisfaction means the world to us, and we appreciate you taking the time to share your experience.
