Reviews
Kimber
Jason and his team were amazing. It was a long day of moving and all of them were kind, professional, and had great demeanor for the duration. I felt they cared about my belongings. Fitting everything into my storage unit without damaging anything was quite the feat, but they were efficient and made it happen.
Very happy with this team and will use again. I appreciate their thoughtful hard work.
Very happy with this team and will use again. I appreciate their thoughtful hard work.
Response
Thank you for your feedback, Kimber! It means so much that our team was able to help make your move easy and stress free.
Peter
They absolutely nailed it. Excellent service. I wouldn't go anywhere else for a move.
Response
Peter, we truly appreciate your feedback and are thrilled to hear about your experience with our company. Thank you!
Teresa
The service fee is a hidden cost. I specifically asked Bailey if this cost would be deducted from the total cost and he said yes. My question was is this in addition to hourly charges. This was not clearly explained and because of this, I was overcharged by $198. For this reason, I would not recommend this company.
Response
Teresa, we sincerely apologize for any miscommunication about our costs. We do not have any hidden fees/costs and try to be as transparent as possible to ensure our customers know exactly what they will be charged. Our records show you signed your confirmation letter which outlined the service fee as a separate line item and gave an estimated total for the job. Nonetheless, this has been discussed with our sales team for improvement. If you have any other questions or concerns don't hesitate to reach us at 423.893.3450.
Evelyn
My movers did an excellent job. They moved my items from a storage unit into a home. They were on time and very courteous. The items in the storage unit were packed up and moved by another Two Men and a Truck team. If I move again, they are who I will call.
Response
Thank you for the great review! We're so glad to hear our team provided excellent service. We’ll be here for your next move whenever you're ready!
Anthony
Office team followed up regularly and delivery team was fast and professional. Overall an excellent job and I'll use them agian in the future. Highly recommend them!
Response
Anthony, thank you so much for your review! It's wonderful to hear that our team was able to exceed your expectations.
Kate
Bailey from the office was wonderful. Very kind and very helpful.
The moving team was equally as great! They were fast, efficient, and took time to stack boxes appropriately. Highly recommend and will use again when the need arises.
The moving team was equally as great! They were fast, efficient, and took time to stack boxes appropriately. Highly recommend and will use again when the need arises.
Response
Thank you for your loyalty, Kate! We are so glad that our team was able to help from start to finish.
Carmen
Parker, Wesley, and Blake were fabulous. Very nice young men who were extremely helpful and cooperative!
Response
Carmen, thank you for your feedback!
Nicole
The team immediately started working as soon as they arrived and worked nonstop until everything was moved. The guys were super nice and always made sure to verify what was going vs what was staying. I would gladly use Two Men and A Truck for any future moves.
Response
Thank you for your feed back, Nicole! We are happy to hear that your team worked diligently to make the stress of moving a little easier.
Jimmy
Excellent and efficient service with friendly people.
Response
Jimmy, we are thrilled to have been able to make your move easier. Thank you for your response!
Jeff
All I have to say is the two guys that moved my stuff were the most polite people I’ve ever met. Had an excellent experience even though there was still ice on the ground and it was cold. They did an exceptional job. The best and I’ve used them before.
Response
Thank you for your kind words! We're delighted to hear our team provided such a positive experience despite the chilly conditions. We appreciate your continued trust and look forward to assisting you again in the future!
