Reviews

06/17/2024

Ragan

out of 5 stars
The team was kind and flexible and got the job done from beginning to end!! You all helped fix a botched move from another moving company!!
I wish I’d used you from the beginning!! You’re our go to from now on!
Response
Ragan, thank you for your feedback! We are so happy to have been able to help make this move a success.
06/13/2024

Zoe

out of 5 stars
Movers were quick, on time, and respectful. Got everything done in half the time I was quoted for, while taking great care of my belongings! Even installed my washer/dryer for me and moved furniture multiple times in the living room while I decided on a layout! Would (and have) recommend to a friend
Response
Thank you for your review! We are thrilled your team worked quickly to complete your move in record time. Thank you for the recommendation and we look forward to helping out in the future.
06/13/2024

Lisa

out of 5 stars
Danny and Brandon were hard working gentleman through out the move. These guys provided exceptional customer service for 12+ hours.
Response
Lisa, thank you for your feedback! We are so glad our team was able to help complete your move with satisfaction.
06/09/2024

Ashley

out of 5 stars
Awesome team! They worked hard and had great attitudes! The work took considerably longer than expected: I don’t think the “virtual walkthroughs” are very effective…for the “price” I think it would be good to send an “actual” estimator, or at least better train the people that do the “virtual” walk-through.
Response
Ashley, thank you for your feedback. we take this very seriously and would love some additional information on how we can improve. It looks like you were quoted a bird bid for your move. Please give us a call at 423.893.3450 and ask for one of our managers. Thank you!
06/06/2024

Joshua

out of 5 stars
I cannot speak highly enough of the 2 that showed up to help with my move today. They were both very professional and very respectful. As a team they worked like a well oiled machine. They took time with each item and treated them like they were their own belongings.
Response
Thank you for your kind words! We're thrilled to hear our team provided professional and respectful service. Your satisfaction means a lot to us!
06/06/2024

Wanda

out of 5 stars
I ALWAYS use Two Men whenever I need professional moving services!
Wanda B. Hicks, Owner
W FACTORS
Response
Thank you for your review, Wanda! We've enjoyed working with you and your clients over the years!
06/05/2024

Cynthia

out of 5 stars
Zach, Andrew, Wesley and Nolan were complete professionals who made the dreaded experience so easy!

I will absolutely use Two Men and A Truck for my next move!
Response
Thank you for the great review! We're glad Zach, Andrew, Wesley, and Nolan made your move easy. We look forward to helping you again!
06/05/2024

Westley

out of 5 stars
The service was excellent through out the process. They got back to me promptly after the initial inquiry. They got my information and created a tentative contract for the move. They showed up on the time agreed and worked until it was all loaded. They delivered the next day 400 miles away. Unloading went well. The team was great.
Response
Thank you for your kind words! We're thrilled to hear everything went smoothly from start to finish. It was a pleasure to assist you with your move!
05/24/2024

Laura

out of 5 stars
I had a last minute move across the country and 2 Men and a Truck were able to accommodate me with everything (using crates). Overall it was a positive experience. I was impressed with their speed and flexibility. The unloading crew in Chattanooga was a day early, and came earlier than expected on the day of unload. They unloaded my stuff quickly and unpacked everything fairly well (a few loud thuds but no damage). My crates weren’t full, so 2 Men added empty boxes to keep things from shifting in transit. I chose to keep these boxes, and heard the crew laughing about this as they were leaving my apartment. Upon arrival, 2 of my sterilite totes were cracked from stacking heavy items on top of light items. The crew member who dollied these in didn’t tell me or apologize for 2 Men’s mistake. I’m waiting on 2 Men for compensation for these damages. (This may have been the load crew, I’m not sure). Overall, for a last minute move across the country, this was a good service. But a few errors leave me rating them 4.5 stars.
Response
Thank you for sharing your experience with us. We're glad we could accommodate your last-minute move and that overall, it was positive. We apologize for any inconvenience caused by the damaged items and appreciate your patience as we address this issue. Someone from our claims team will be in touch with you to discuss this further.
05/23/2024

Melody

out of 5 stars
Great experience. On time. Friendly, professional.
Response
Thank you for the wonderful feedback! We're delighted to hear about your positive experience with us.