Reviews

03/24/2018

Joe

stars
So happy i used Two men and a truck. I was going to get some friends but. I cant believe how hard and fast two guys worked. They were so nice and very motivated. I nor any friend of mine would have done a quality move like this and so quick. Well worth it!!!
03/24/2018

Chuck

stars
Your drive was superb and represented you company really well
03/24/2018

John

stars
You were over one hour late and charged me for the late time, other than that, Great job!
03/23/2018

John

stars
The moving staff were great and very helpful. However, there were issues with the packing. They ran out of boxes and some items, like an antique clock, were not properly packed and were damaged.
03/22/2018

William

stars
Two crews/trucks were sent and got the job done quickly. The guys were professional and no-nonsense but personable. Very pleased, thanks!
03/20/2018

Naysa

stars
The movers were very considerate and helped me put the boxes I packed in my car. The only reason I did not give them a higher rating is because they left so much behind. I told them I would pack what was on just a part of my counter top. The other movers put a lot of lamps and other things on the counter top. I had not agreed to take that. The bedding for the small bedroom was left behind. The contents under the 4 cabinets under the bookshelves were left behind. I am only telling you what they did wrong in order to make them better at their job. They need to go thru the house and check every drawer and every cabinet. It had been a long day for everyone and that is probably why these things were overlooked. The young men that came were very nice, I just want them to be the best.
Response
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<div>Thank you so much for sharing your experience! Please accept our sincere apologies for any inconvenience caused by you having these extra items to move. We will be sure to address the issue on our end so that it is not repeated. We greatly appreciate you letting us know. If you&rsquo;d like to discuss any further details regarding your moving experience, please feel free to call our office at (803)731-7775. Your feedback is very important to us!</div>
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03/20/2018

Tanya

stars
The moving team had drama which caused my time to have been adjusted. I had to throw away my own rap paper. I must say that I was disappointed with the service. I don't think that I could recommend this service. The lead mover tried to keep it together; however one could clearly see that it wasn't...the team was falling apart. One of the movers jumped out the truck while the truck was in motion. Very unprofessional....
Response
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<div>Thank you for reaching out! This is not the service we aim to provide, so please accept our apologies for the issues you experienced with your movers. We will be sure to get to the root of the problem so that it does not happen again and we really appreciate your patience as we resolve the issues. Please don&rsquo;t hesitate to call our office at (803)731-7775 if you&rsquo;d like to discuss further details regarding your experience.</div>
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03/20/2018

Renee

stars
I have used Two Men and a Truck every single time I have moved in Columbia and they have now donated their services two years in a row to SC YLD Cinderella Project. I seriously could not say anything bad about this company or the movers they have on staff to help their customers. They are the best!!
03/20/2018

Jeffrey

stars
The senior mover was professional and took great care with our furniture. The problem was with his assistant. We were being moved from the 4th floor with an elevator and the assistant would return long before the senior mover (who I assume was positioning items on the truck). When the assistant was on his own he kept complaints by about the other mover being slow and not helping him, on more than one occasion he asked for my assistance in lifting the furniture onto the cart. I finally stopped this by asking him: andquot;Isn't this your job ?andquot;. I also observed him being careless in the handling of our things as well as an incident downstairs in the truck when we were about to leave for the new house, the assistant tossed the rolling cart into the truck with no regard for the furniture it hit.
Response
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<div>Thank you for reaching out! We have addressed your concerns with our team and those issues will not be repeated. Please accept our sincere apologies for the inconvenience. If you&rsquo;d like to discuss further details regarding your experience, please feel free to call our office at (803)731-7775. We really appreciate your feedback and your patience in dealing with this matter.</div>
<div><img src="https://twomenandatruck.com/sites/default/files/tmt-logo-stack_notag_small.png" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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03/19/2018

Frances

stars
The guys were polite, efficient, and very helpful. They worked with us to make things go smoothly. I would definitely recommend them.